Was ist Fieldpoint?

Fieldpoint’s field service management platform enables commercial service organizations in industries such as HVAC, Fire and Safety and Medical devices to drive efficiency, streamline processes and optimize their service management operations. We help you to seamlessly integrate your ERPs & accounting systems, such as Quickbooks, Microsoft GP and Business Central, NetSuite and CMiC, so you can unlock the productivity to grow, empower field technicians with mobile solutions and get paid faster.

Wer verwendet Fieldpoint?

Fieldpoint software customers are from mid to large size businesses as well as enterprise. They include HVAC, IT Service and telecommunications, medical devices, refrigeration, and security systems.

Wo kann Fieldpoint bereitgestellt werden?

Cloud, SaaS, webbasiert, Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Fieldpoint
  • Ansässig in Oakville, Kanada
  • 1998 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • Fieldpoint
  • Ansässig in Oakville, Kanada
  • 1998 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Englisch

Fieldpoint – Videos und Bilder

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Videos zu Fieldpoint
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Kosten ähnlicher Produkte wie Fieldpoint vergleichen

Fieldpoint

Nicht verfügbar
Kostenlose Version
Gratis Testen
400,00 $/Monat
Kostenlose Version
Gratis Testen
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Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen

Fieldpoint Funktionen

  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Anpassbare Berichte
  • Arbeitsauftragsverwaltung
  • Aufgabenmanagement
  • CRM
  • Elektronische Unterschrift
  • GPS
  • Inventarverwaltung
  • Job-Management
  • Kalenderverwaltung
  • Kontakt-Datenbank
  • Kostenverfolgung
  • Kundendatenbank
  • Kundendienst-Historie
  • Mobiler Zugriff
  • Online-Zeiterfassung
  • Projekt-Nachverfolgung
  • Routing
  • Self-Service Portal
  • Service Level Agreement (SLA) Management
  • Techniker-Management
  • Terminplanung
  • Versandmanagement
  • Werkzeuge zur Zusammenarbeit
  • Zahlungseinzug im Außendienst
  • Zeitverfolgung

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Bewertungen über Fieldpoint

Durchschnittliche Bewertung

Gesamt
4,1
Benutzerfreundlichkeit
3,8
Kundenservice
4,2
Funktionen
3,9
Preis-Leistungs-Verhältnis
3,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
50%
4
31%
3
6%
2
6%
1
6%
Vinci
Accountant in Kanada
Öffentliche Sicherheit, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

New Database

5,0 letzten Monat Neu

Kommentare: The staff are grat, they respond to all questions promptly. Our implemenation person [SENSITIVE CONTENT]was fantastic. He was patient and helped the company through the difficult transition from our old database to the new system.

Vorteile:

We implemented Fieldpoint March 2020. The experience was difficult due to the pandemic and staff. We selected a couple of modules and made changes as we progressed through the training and setup. Overall, the product is great. Dashboard is easy to navigate, invoices/work orders/purchase orders are very helpful. We've adapted to the system very well. We're not utililizing the program to it's fullest potential and hope to complete the other modules soon. We're hoping to set up timesheets, progress billing and contracts soon. These modules will provide more efficiencies for our company.

Nachteile:

The mobilie application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.

Antwort von Fieldpoint

letzten Monat

Hi Vinci, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss your feedback around the mobile application. Please reach out to your consultant directly or send us a note at support@fieldpoint.net

Missy
VP IT in USA
, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very Extendable

4,0 vor 6 Jahren

Kommentare: We are currently on Alert by Field Point, with plans to move to the new platform Field Point.

Alert has become integral to how we operate. It touches all departments and has allowed us to scale as we grow. The team at Field Point understands our business model and has guided us as we push the envelope on how to extend the functionality into every aspect of our business.
Alert has become the platform on which we run our business operations. Highly extendable, it has been configured to meet the challenges of our high volume of incidents. The issue reporting has provided insight into how to improve processes. Tasks and checklists guide users, greatly reducing training efforts while supporting consistency. Our Field Labor force leverage the Vendor Portal to receive work orders and provide deliverables which validate scope completion. In conclusion, Alert has been an important part of our service engine as we continue to grow

Janeth
Training and Compliance manager in USA
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The software does not work well offline and is not reliable

2,0 letzten Monat Neu

Kommentare: Very frustrating. We were told that the reporting will be an important advantage of this program, but so far we had to make customizations that we had to pay out of our pockets to have what we need.

Vorteile:

[SENSITIVE CONTENT]. He has worked hard.

Nachteile:

The biggest problem is the connection with the server. The program needs a really good internet connection to work, otherwise, the information does not transfer to the server the way it should. Our technicians have had the most difficult time since we started with FP. They complain about their time and expenses not saving properly. Checklists not loading fast enough. The list is long. When they fix something, other things break... The best of FP so far is having [SENSITIVE CONTENT] always willing to help, he always tries his best to keep us happy, but it's very hard when the program is not reliable. After almost 2 years we have seen some improvement, but it has been so hard!

Antwort von Fieldpoint

letzten Monat

Hi Janet, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net.

Nigel
IT Consultant in Trinidad und Tobago
Automotive, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fieldpoint Review

4,0 letzten Monat Neu

Kommentare: Good because of customer service, otherwise very poor

Vorteile:

Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint

Nachteile:

I have had several issues arise due to Fieldpoint not doing proper data validation, FP allows users to put characters into fields that should not be allowed then error out when attempting to retrieve info.

Antwort von Fieldpoint

letzten Monat

Hi Nigel, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net.

Tami
Sr System Admin in USA
Telekommunikation, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I have used it with two companies and would recommend for any service organization

4,0 vor 6 Jahren

Kommentare: I have implemented and used this software in two companies. Both have had great experiences with the employees and the product. One company used out of box features that complimented their organization well, where the other customized it to fit the needs of all employees. Both implementations were very well received by the end users who enjoyed working in it.

Vorteile:

The systems can be customized to whatever your organization needs. The employees/developers are wonderful to work with.

Nachteile:

Scheduling tools need to be more flexible for the employees. Rumor has it that they have made strides to this part of the software in the latest version.