Windward System Five

Wer verwendet Windward System Five?

Das Unternehmen hilft kleinen und mittleren Einzelhandels-/Großhandelsunternehmen dabei, die Kontrolle über ihr Geschäft zu erlangen. Windward System Five ist schnell und einfach zu bedienen. Richtet sich an Unternehmen, die verkaufen, Dienstleistungen anbieten oder Inventar vermieten.

Was ist Windward System Five?

Windward System5 on Cloud ist ein komplettes Business-Management-System für Unternehmen, die Inventar verkaufen, Service durchführen oder mieten. Die Software umfasst Kernfunktionen von Point of Sale, CRM, Inventar und Buchhaltung. Sie arbeitet in Echtzeit und ist vollständig integriert. Der Funktionsumfang und die Flexibilität der Plattform ermöglicht einer Vielzahl von vertikalen Märkten wie Haushaltswaren, OPE, Miet- und Gartencenter, mit der täglichen Nutzung von System5 on Cloud zu florieren, ob ein Einzelstandort oder eine nationale Kette.

Windward System Five – Details

Windward Software

http://www.windwardsoftware.com

Gegründet 1984

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Windward System Five – Preisübersicht

Windward System Five bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Windward System Five ist ab 129,00 $/Monat verfügbar.


Startpreis

129,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Windward System Five – Bereitstellung und Support

Kundenbetreuung

  • 24/7 (Live Vertreter)
  • Online

Einsatz

  • Cloud, SaaS, Web
  • Installiert - Windows

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

Windward System Five Funktionen

  • Barcode-Scanning
  • Elektronischer Handel
  • Geschenkkarten-Management
  • Inventarverwaltung
  • Kundentreueprogramm-Unterstützung
  • Preismanagement
  • Provisionsmanagement
  • Rabattmanagement
  • Rückgaben nachverfolgen
  • Touch-Screen
  • Verkäufe nachverfolgen

Siehe die vollständige Kassensysteme für den Einzelhandel Liste

  • Auftragsmanagement
  • Berichterstattung / Analyse
  • Bestell-Management
  • CRM
  • E-Mail Marketing
  • Elektronischer Handel
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Provisionsmanagement
  • Retourenmanagement
  • Treueprogramm
  • Versand
  • Waren-Management

Siehe die vollständige Retail Management Software Liste

  • Abrechnung & Rechnungsstellung
  • Auftragsmanagement
  • Instandhaltungsmanagement
  • Inventarverwaltung
  • Kundenmanagement
  • Nutzungsberichte
  • Reservierung-Management
  • Strichkodierung (Barcode)
  • Verfolgen von Vermögensanlagen

Siehe die vollständige Verleihsoftware Liste

Windward System Five Alternativen

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Windward System Five – Nutzerbewertungen

Alle Bewertungen lesen

Gesamtbewertung

3,7/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 3,6
Kundenservice 3,6
Funktionen 3,7
Preis-Leistungs-Verhältnis 3,5

Software bewerten

Teile deine Erfahrungen mit anderen Softwarekäufern.

Eine Bewertung schreiben
Scott W.
Director of Operations
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 26.10.2017

"A powerful POS with unlimited flexibility, reliable stability, and great support staff."

Kommentare: Saved our company time and money in the ling run. Being able to customize the look, feel, and functions of the application let us implement EXACTLY what our company needed. We evaluated MANY other products before choosing Windward, and nothing comes close. It was one of the better decisions made in our organization, and is a big personal red-feather in my hat.

Vorteile: - Extremely customizable. Allows you to customize anything from report, to custom price-labels, to customized POS screen (even changing the size/color/look of virtually every button). If you are a little more adventurous, you can even write code that allows you make your own functions. - Easy to learn. For as advanced as this is, most people can pick up on the majority what thy need in a day. For those who want to do more, their is a complete 'Windward Academy' that you can watch videos and read comprehensive guides. - LOTS of support. If I ever have a question, there are about ten people I can call. Of-course, they have 24/7 technical support, but virtually anyone in the company is eager and willing to help. I can call my account manager, or any number of others I have talked to throughout the installation process. Even the lovely receptionist is awesome has walked me through issues on more than one occasion. - Philippines support. You might think this would be under the "Cons" section; but it isn't. The Philippines support is not outsourced like other companies, but they are actual employees working in a Windward office in Cebu. They all speak great English, are EXTREMELY knowledgeable about the product, and aim to please. No matter how frantic I am when I call, they never get upset and are always positive. And they are not going to give up until it's fixed. - You typically don't find this level of customer service in Western support groups.

Nachteile: - Price tag will be your biggest hurdle. And some features will cost you extra. Having to pay extra to have the software integrate with our merchant account is probably the biggest complaint I have with the company. But even this is vastly outweighed by the Pros. If you want the best, it probably isn't going to be the cheapest. - There are occasional errors that pop up and random issues. But 90% of these are self-resolving (very intuitive software). For the other 10%, support is right there to remote in and stay with you until it's resolve.

  • Herkunft der Bewertung 
  • Bewertet am 26.10.2017
Mark H.
IT Manager
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 27.10.2017

"Highly customizable software that you can really tailor to your business for an affordable price."

Kommentare: Reduced IT costs, Improved staff experience and greater overall efficiency of our business practices.

Vorteile: I give this review after having tried many different software packages over the last 15 years. Some costing x10 the price of Windard, some costing x10 less. What I'm left with over these years is perspective, and that perspective was hard earned. You will not find a more complete point of sale, inventory control, accounting, crm, etc. for this price range. With the ability to fine tune it to your exact business needs, it's easiest to configure, maintain and operate...especially compared to the "enterprise" software world where your eyes will water from pricing. Its got lightning fastest Point of sale with the absolute best part find search tool I can recall using. The special order management is the best complete solution from any I've tried. If your serious about your Business, you should consider Windard. I honestly think that in the long run it has improved our business, staff and bottom dollar.

Nachteile: There is no such thing as perfect software. With that being said, there are issues...but then it's technology. You have to considering that it is a highly customizable product that able to serve an amazing range of business types with thousands of options. What Windward has that sets it apart is a fantastic support team with Canadian staff and an out-of-country team that is admittingly fantastic...probably the best off-shore support that I have ever experienced in IT. Tech support is typically same day, commonly instant or within a few hours of placing a call. If you have an urgent problem, they will find someone for you RIGHT NOW. If you have problems using Windward software...you will most probably have problems using another piece of software. The key with any software, especially if you are new to it, is to have patience and use every opportunity to learn.

Antwort des Softwareanbieters

von Windward Software an 6.11.2017

Mark, thank you very much for taking the time to provide your feedback on your experience with Windward System Five. We're thrilled that you are very satisfied with our software!

As you identify in your review, Windward Software is committed to continuously improving our business management solutions such that we may continue to offer the most user-friendly, yet comprehensive functionality available.

  • Herkunft der Bewertung 
  • Bewertet am 27.10.2017
Michelle H.
Office Manager
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    3 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    3 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Herkunft der Bewertung 
  • Bewertet am 31.10.2017

"Would like to set up the system again knowing so much more now than was first told."

Vorteile: Windward is easy to navigate and manipulate. Inventory items are easy to add and change. Like the way the payroll system integrates with Windward so no need to journal . Love the support I have received when requiring assistance from the team in the Philippines . They are prompt in getting back to you and try to assist at all times.

Nachteile: When trying to customise the system to suit our requirements alot of manual hours are required to change simple things like updating prices and modifications. When we needed to collect information from the system we required a special programme be written to fulfil government requirements. This additional reporting is cumbersome to produce.
There is also alot of double entry when making a payment and then having to do a journal entry to reflect the same. A journal entry should be automatic.
Would like the ability to make ledger numbers inactive
Although we have a very confusing payroll and tax system, we experienced many issues with setting up the payroll system with this year being the first year we have successfully produced a payroll summary. Even then it required alot of double/triple checking to ensure the information was correct. Adding a new employee is once again difficult and time consuming. It would be great to be able to copy an existing one.

Antwort des Softwareanbieters

von Windward Software an 3.11.2017

Thank you, Michelle, for taking the time to provide a review of your experience with Windward System Five. It's nice to hear that you are pleased with the support you have received from our Client Services team.

In terms of your concerns, we're confident that there are means to make some of the processes you mention more efficient. At your convenience, please contact your Account Manager at +1 (800) 663-5750 and ask to be registered for The Windward Learning Academy. This is a user-friendly yet comprehensive online source of System Five tutorials, which provide step-by-step solutions for all product features and nearly all possible scenarios.

Windward Software is continuously evolving and enhancing Windward System Five, and, in developing each product release, we examine client feedback to ensure that we are delivering a solution that meets and exceeds needed functionality.

  • Herkunft der Bewertung 
  • Bewertet am 31.10.2017
Marie V.
Owner/Operator
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    3 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Herkunft der Bewertung 
  • Bewertet am 26.10.2017

"This softwear has made our business extremely essential to operate."

Kommentare: the main function of our business, our retail set up revolves around the software making it easy to operate day to week, to month to yearly. it has been absolutely essential. recording & keeping track of everything form our substantial amount of inventory, along with accounting, reports, staff, ect. our main source of operations for sure. :)

Vorteile: that is is absolutely fluent in keeping all of our information organized & keeps me able to do my job as a 1 woman Owner/Operator. without this softwear we would not have been able to stay open for the past 11 years without the ease of Windward System 5, for my retail business.

Nachteile: for us a small retail shop, the maintenance & updating costs are quite high & out of our price range on a year to year basis.

Antwort des Softwareanbieters

von Windward Software an 6.11.2017

Hi Marie, thank you for taking the time to provide feedback relating to your experience with Windward System Five. We're very happy to see that it's significantly helping the operation of your business!

With regard to maintenance & updating, please contact your Account Manager at +1 (800) 663-5750, at your convenience, to discuss options to determine the most cost-effective solution. For example, it may be optimal to transfer to Windward System Five on Cloud, which includes automatic data backups and installation of updates and does not require your business to use a server.

  • Herkunft der Bewertung 
  • Bewertet am 26.10.2017
Ketan H.
General Manager
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Herkunft der Bewertung 
  • Bewertet am 13.11.2017

"it has been great and have found it very user friendly and easy to use"

Kommentare: more up to date information and tracking of items with serial numbers, it was easy to set in place policies and see where we lacked and brought in a lot of controls in the company

Vorteile: the software is easy to use and customizable. we have found a it works well and have not had too many problems. there are a lot of options in the setup and we are able to change if it does not work. the implementation staff was great and the support is great. when ever I have contacted support they responded very quickly and the webinars have helped make the software better

Nachteile: it takes a long time to get a feature added and a lot of pestering, there are a few things in the software that does not make sense with the labels

Antwort des Softwareanbieters

von Windward Software an 14.11.2017

Hi Ketan -- thank you for taking the time to provide us with your feedback. Great to hear that you're pleased with Windward System Five, our Implementation Team, and weekly webinars.

In terms of custom feature development, we record all requests and work diligently to include this functionality (when possible) in subsequent product releases. To learn more about upcoming System Five features, please contact your Account Manager at +1 (800) 663-5750.

  • Herkunft der Bewertung 
  • Bewertet am 13.11.2017