Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden
Windward System Five
Was ist Windward System Five?
Windward System5 on Cloud ist ein komplettes Business-Management-System für Unternehmen, die Inventar verkaufen, Service durchführen oder mieten. Die Software umfasst Kernfunktionen von Point of Sale, CRM, Inventar und Buchhaltung. Sie arbeitet in Echtzeit und ist vollständig integriert. Der Funktionsumfang und die Flexibilität der Plattform ermöglicht einer Vielzahl von vertikalen Märkten wie Haushaltswaren, OPE, Miet- und Gartencenter, mit der täglichen Nutzung von System5 on Cloud zu florieren, ob ein Einzelstandort oder eine nationale Kette.
Wer verwendet Windward System Five?
Das Unternehmen hilft kleinen und mittleren Einzelhandels-/Großhandelsunternehmen dabei, die Kontrolle über ihr Geschäft zu erlangen. Windward System Five ist schnell und einfach zu bedienen. Richtet sich an Unternehmen, die verkaufen, Dienstleistungen anbieten oder Inventar vermieten.
Du bist nicht sicher, ob Windward System Five das Richtige ist?
Mit einer beliebten Alternative vergleichen
Windward System Five
Bewertungen über Windward System Five
Highly customizable software that you can really tailor to your business for an affordable price.
Kommentare: Reduced IT costs, Improved staff experience and greater overall efficiency of our business practices.
Vorteile:
I give this review after having tried many different software packages over the last 15 years. Some costing x10 the price of Windard, some costing x10 less. What I'm left with over these years is perspective, and that perspective was hard earned. You will not find a more complete point of sale, inventory control, accounting, crm, etc. for this price range. With the ability to fine tune it to your exact business needs, it's easiest to configure, maintain and operate...especially compared to the "enterprise" software world where your eyes will water from pricing. Its got lightning fastest Point of sale with the absolute best part find search tool I can recall using. The special order management is the best complete solution from any I've tried. If your serious about your Business, you should consider Windard. I honestly think that in the long run it has improved our business, staff and bottom dollar.
Nachteile:
There is no such thing as perfect software. With that being said, there are issues...but then it's technology. You have to considering that it is a highly customizable product that able to serve an amazing range of business types with thousands of options. What Windward has that sets it apart is a fantastic support team with Canadian staff and an out-of-country team that is admittingly fantastic...probably the best off-shore support that I have ever experienced in IT. Tech support is typically same day, commonly instant or within a few hours of placing a call. If you have an urgent problem, they will find someone for you RIGHT NOW. If you have problems using Windward software...you will most probably have problems using another piece of software. The key with any software, especially if you are new to it, is to have patience and use every opportunity to learn.
Antwort von Windward Software
vor 7 Jahren
Mark, thank you very much for taking the time to provide your feedback on your experience with Windward System Five. We're thrilled that you are very satisfied with our software! As you identify in your review, Windward Software is committed to continuously improving our business management solutions such that we may continue to offer the most user-friendly, yet comprehensive functionality available.
In Betracht gezogene Alternativen:
Windward Software is an amazing program to help you run your business in every aspect.
Kommentare: Inventory was a huge issue for us before we started using System Five. We absolutely cannot imagine running our business without Windward System Five at this point.
Vorteile:
The Support is A1 and the features of everything from Inventory to Sales Invoices, everything is connected and very user friendly. Reports are easy to run, reconciliations, sales and purchase invoicing, ageing, financials are easy to read and all other functions are again, user friendly.
Nachteile:
No cons at this time. We didn't like that it didn't have a payroll feature when we started with it but now it does.
I wish I never heard of Windward Software
Kommentare: Our overall experience was extremely poor and detrimental to our business. All our staff were frustrated ( I nearly lost staff), some customers were frustrated, we invested so much money, and have in turn lost so much money. Oh and did I mention the time invested. All that time I spent, all a waste, the time my staff spent which I paid for, such a waste. So much stress that my whole team went through only to end up worse off. Before we went live, in my gut I had doubts due to my experience with Windward staff in the lead up transition period. But unfortunately I have faith in people, and faith that people tell the truth, and they assured me that the Windward System 5 was an investment in my business- to have confidence, to go live and realise the benefit. Oh so wrong. The system just plain and simple had so many glitches and caused more harm than good to my business. Once live, it just got worse and worse. In hindsight, I should have listened to my gut in implementation, written the money invested off as a bad business decision and aborted. By pushing on, I cost my business so much more, and then blindly I stayed for the full 60 days as required by the refund clause, further harming my business, only to be told they were not giving me a refund anyway. Also if you are in a different timezone, that is another thing to be wary of. When I signed up they promised local support as they had two people in Australia. But these staff left and no one replaced them.
Vorteile:
We are a retail shop with a mechanic workshop out the back. The special order process was a positive, but unfortunately when you think of all the difficulties, costs and time loss from the rest of the system I can't go so far as to say it is a pro. The idea of the detailed security and reports options is good, but due to extensive glitches never realized any benefits. Unfortunately the reports and exports were missing data, which meant reconciliation was problematic, and the security just caused glitches and locked my staff out of the system. Due to this, the amount of bookwork to fix the mess is just huge, this system is continuing to cost me in staff costs and time even though I have left Windward. Ultimately this POS system was one of the worst business decisions I have ever made and I do not recommend it all.
Nachteile:
The implementation is long and tedious. We worked hard with 'technicians' to ensure quality data was loaded. We had 5 different implementation technicians as 2 left the company, one they allocated to us didn't suit the timezone, one provided intermittent help, & one was finally helpful. Windward waived some licencing fees to compensate for lack of support as we were paying for a licence we could not use. Windward then deleted all my data and we had to start again. The daily technical staff in are in a Philippines call centre, they failed to fix most issues. Due system glitches we had no choice but to leave despite due to it harming our business. A huge amount of funds and time invested. Windaward refused to provide refund despite us doing the mandatory 60 days. Glitches include BUT WERE NOT LIMITED TO: mixing up data across customer records showing machines that belonged to other customers on accounts (nothing to with our data); showing bills and outstanding amounts for other customers on accounts; continuously locking our staff out; full system outage; slowing down sales; daily sales reports inaccurate; export reports missing data. Windaward technicians use a licence you have paid for to investigate their system's issues further undermining your business as you've less workstations. We wired the internet throughout our shop as they suggested, this resolved no issues. We found usability to be poor, search functionality poor, & it would take us many steps to do basic things.
We've been with Windward since 1994, recent years Windward has really stepped up to the plate !!
Kommentare: One of the most recent benefits is the available training in many different areas of the Windward software program. This is an incredible asset to streamlining and improving day to day business practices for us. When we find out things the program can do for us that for years has just been sitting there not being used, we're like a kid in a candy shop....Excited...Wow!!
Vorteile:
Over the years there have been many areas of the program that we never took advantage of. One of the greatest things is with all the recent available training on and off line it has allowed us to find these nuggets that have helped us tremendously to make processes within our business so much easier. This had to be one of the best implementations that Windward has made, keep the training coming!!
Nachteile:
The one thing we dislike about the program are updates. We get very nervous! A few years ago we did an update and it totally messed up the whole program. We had to work offline (paper work) for more than 3 weeks, which was a nightmare after the fact. Though Windward programmers worked for over 6 months to find a fix, they never ever did. So here 5 or 6 years later our Point of Sales Transaction Report figures are still unusable. We recently updated Pervasive and were told it should really speed up the program. Unfortunately it didn't, actually saw absolutely no difference even though it had been several years since we'd done an update, so are looking at other areas now.
This softwear has made our business extremely essential to operate.
Kommentare: the main function of our business, our retail set up revolves around the software making it easy to operate day to week, to month to yearly. it has been absolutely essential. recording & keeping track of everything form our substantial amount of inventory, along with accounting, reports, staff, ect. our main source of operations for sure. :)
Vorteile:
that is is absolutely fluent in keeping all of our information organized & keeps me able to do my job as a 1 woman Owner/Operator. without this softwear we would not have been able to stay open for the past 11 years without the ease of Windward System 5, for my retail business.
Nachteile:
for us a small retail shop, the maintenance & updating costs are quite high & out of our price range on a year to year basis.
Antwort von Windward Software
vor 7 Jahren
Hi Marie, thank you for taking the time to provide feedback relating to your experience with Windward System Five. We're very happy to see that it's significantly helping the operation of your business! With regard to maintenance & updating, please contact your Account Manager at +1 (800) 663-5750, at your convenience, to discuss options to determine the most cost-effective solution. For example, it may be optimal to transfer to Windward System Five on Cloud, which includes automatic data backups and installation of updates and does not require your business to use a server.