GAGEtrak

This software seems to meet all basic requirements for managing compliance for gauges.

Kommentare: Ability to centralize all gauge compliance data, dashboards to actively manage compliance, and some reporting features.

Vorteile:

Fairly simple to use, and support from Cybermetrics is responsive. Just learned how to upload supporting documents, which will be very useful. Also learned how to change configurations for local customization.

Nachteile:

We're starting to mine historical data, and the existing software doesn't enable detailed reports to show specific variation/range by gauge type. (its basically set up for PASS / FAIL type reports) Having default reports that enable variation analysis could help to identify opportunities for specific gauge/equipment improvements.

GAGEtrak - Very capable calibration software

Vorteile:

GAGEtrak is very easy to use once you understand how it works. It's very easy to enter information and perform calibration. It reduces the amount of paper we use because of the ease with which scanned documents can be added. It's nice that there's a well thought out training process and great support team to help with installation and operating the software. It's also very vast and highly customizable to meet different needs.

Nachteile:

This software is complex and not easy to use unless you have the proper training done. Luckily, there's a great training program and also very knowledgeable support staff to help out with issues.

Application crashes

Kommentare: The application is not very stable crashes very frequently on our Windows 10 computers. Their support tickets seem to sit unanswered until phone calls are made to them. They have a lot of possible configurations for it, but don't seem to know how to support those configurations correctly. Then when troubleshooting, the application is smart enough to record log files of all the activitiy, which includes information that I would think is relevant to troubleshooting it, but support often doesn't even ask for the application's log files, seems like they just try random things to get it fixed. The whole thing has been a very frustrating experience.

Vorteile:

Has all the features needed from software like this. Ability to print calibration labels directly from the software.

Nachteile:

Very unstable, runs but not well. Application crashes at least once a day for the users, and frequently has major issues with getting it running reliably. CyberMetrics support has been unable to determine if it's an issue with the database or an issue with the application itself.

I have used this gage control software at several companies over the years, professionally done.

Kommentare: Using GageTrak as our only gage control software has improved our professionalism and allowed full conformance to IATF 16949:2016 requirements while aiding our technicians to keep reliable gages in the hands of our operators and inspectors. The use of reliable gages helps keep the reliability of our products at the world-class standard required in today's business climate.

Vorteile:

This is a complete package, fully in compliance with automotive quality system requirements. Although some initial training is usually required for those employees unfamiliar with basic gage control processes, an experienced gage control professional would find the operation and routines to be intuitive.

Nachteile:

The licensing scheme is workable but I would rather see a process that allows a certain number of concurrent users and also allows the software to be seamlessly installed on numerous computers not requiring uninstall and re-install to move the software to other computers.

We have been using for years and has been a good fit.

Kommentare: Ease of entering records and made it easy when our sister division closed.

Vorteile:

How easy it is to attach files to records. How easily records can be entered. That reports can be customized. The number of reports available.

Nachteile:

Wish it was easier to run a custom report (takes several steps) and wish it could just be a dropdown selection.

Easily setup my calibration program

Kommentare: Ease of use and a reduction in the learning curve.

Vorteile:

Ease of use made training other personnel on how to use the program very easy. We currently have three calibration specialists trained on this software package.

Nachteile:

Copying of gages from one database to the next is difficult and thus caused me many problems. Our goal was to set up this program at two different plants.

Gagetrak

Kommentare: My overall experience is great. their customer service is excellent and the training they provide is top notch.

Vorteile:

I like that gagetrak allows you to keep your gage database all in one place. Calibrations are super easy to do and track. I also like the feature where it emails the gage due list and you can set up the frequency for it.

Nachteile:

Sometimes the software is a bit unstable and crashes.

Advanced User

Kommentare: We like the reporting feature for gages due and gages coming up for calibration.

Vorteile:

Entering gage information is easy and I like the temp recording feature. Once you have established measurement routines they are easy to import into the individual gages.

Nachteile:

The interface can be a little confusing sometimes to find what you are looking for. If not careful can end up in wrong area of software.

Useful tool.

Kommentare: Improved control of gages.

Vorteile:

It has many well thought out features. Nice reports that show what is coming due. More features than we use everyday. The features if used will lead to cost savings.

Nachteile:

Software is not intuitive. Instructions and manuals have been weak. Lead times for support is long.

This program is the staple software for all Gauge Techs. I couldn't imagine doing my job without it.

Vorteile:

I like the quick filter as it makes finding gauges super fast and easy. I also really like the amount of data that can be associated with each gauge.

Nachteile:

Eliminating errors made by previous gauge techs can be very time consuming. It's hard to filter the mistakes and correct them.

In depth Calibration Tracking

Kommentare: We used GAGEtrak in an automotive production plant and had a vast amount of test equipment in line, hand held and stand alone test equipment such as Calipers, Micrometers, tensile, torque and force gauges. We needed a system to enter the types of equipment, specification of equipment, calibration due dates, serial and model numbers, calibration companies, reports and results. Not only is this imperative for automotive safety but also for audits and customer requirements. We were able to track, enter results, flag equipment, send engineers reports, pull a list of items due for calibration and easily request calibration as all the pertinent information was available immediately in one spot. We found auditors were very impressed with the system.

Vorteile:

After moving to the Quality Dept for an Automotive parts company I learned to use GAGEtrak. Adding all our equipment to the system was relatively simple to get started. After we added the equipment it was just a matter of entering all the history, specifications and calibration outsource companies which we were able to do as we used or sent out the test equipment for calibration or as service dates came due. We had a representative come train us and had customer support as we learned and had questions so the learning curve wasn't hard. Tracking all test equipment calibrations and history is imperative so having this system to maintain all this data in one place was a substantial improvement to the company.

Nachteile:

I think the only con here for us not being able to configure each screen to fit what we needed to see. Having blank line items, or changing the exact wording of line items to match the wording we used can be confusing and in calibration tracking it is critical that we understand what we are seeing. I think that some of this could have been changed by GAGEtrak itself but the company didn't ask or it during the time I was there.

Very easy to use software

Vorteile:

The ease of running a report to find calibration due dates by month & Area. Also the ability to save search criteria, for future reports. And the capability to print a professional looking Calibration Certificate, to send to customers.

Nachteile:

Cannot add external calibration certificates to a file. Also that a record can be altered, and/or amended by anyone that has access to the database, it would be nice if only the person, and/or Supervisor, that entered the original data, would be able to amend the record.

Great software, easy to use.

Kommentare: Program is very reliable, and intuitive. The software was a great help with our audits.

Vorteile:

The large amount of information available on your screen is great. I can easily answer the auditor’s questions. Vast capability, and customization, if you know how, or want to use it. We use the FDA version, I took the training classes in person. We passed multiple audits in the past year, the FDA, AS9100, ISO13485, ISO9001, plus several customers. The built reports are useful, however, for results with less data, I use the quick and advanced Boolean searches. When working with technical support they are very knowledgeable and available early, I am on the East coast. Pro: Easy to use, vast capability for records and data, some customization. Good technical support. Program is very reliable, and intuitive. The software was a great help with our audits.

Nachteile:

Major Con: Need to have training. Labels are difficult to change need to be done by Gagetrak. No automatic change from “out for cal” back to “active” to use this function requires making a vendor list= BIG Pain. Minor cons: unused fields cannot be eliminated, entering notes in comment section is not user friendly.

Simplifies calibration tracking and monitoring.

Vorteile:

Very customizable. The Dashboard overview is very helpful. The ability to view it as a database makes it easier to accomplish lots of data entry. The automatic numbering and cloning functions make entering new tools and gages easy.

Nachteile:

Report customization is difficult to learn. There isn't an option to extend calibration cycles without entering a new calibration.

Very professionally set up software. Makes calibration date keeping easy.

Kommentare: Keeps are tools within calibration and helps us achieve IRIS/ISO certification after process audits.

Vorteile:

The prompt look ahead that shows what is coming due in the months to come. Most used function in our company.

Nachteile:

The reporting ability. I wish there was a way to export all data on all gauges to a simple spreadsheet that can be made into a pivot table. This would be good as other departments without the software frequently ask questions about location/availability of a tool and an exportable excel sheet that can be put into a shared folder for all functions to see would be a benefit. This would also give us capabilities to produce KPI's.

This software is a solid performer with a lot of positives and only a few drawbacks.

Kommentare: We can easily and efficiently manage 2000+ gages with this software, which is extremely important due to the limited human resources we have to address this.

Vorteile:

The number of features it has is so extensive, it would be hard to imagine someone using them all. It is also very customizable and mostly intuitive to learn at least the basic functions. It performs well for someone working with several hundred gages or more. Their customer service is excellent should a problem ever present itself.

Nachteile:

GAGEtrak 7 has a dashboard feature which some may find useful, but is mainly just window dressing. The relatively high price may be prohibitive for smaller scale users. There is at least some learning curve for inexperienced users. I have also experienced my fair share of crashes due to an "unexpected error."

Excellent when properly implemented, helpful during audits.

Kommentare: Integral for my daily duties.

Vorteile:

Ability to connect all data concerning devices; manufacturer, calibration history, standards used. Easy look up and organization.

Nachteile:

Would like to be able to more easily customize the main data pages; there are many fields that we do not utilize in the day-to-day use.

Good software but after the 7.x upgrades it is full of bugs

Kommentare: It useful for audit situations and is compliant.

Vorteile:

It is easy to use and find the pertinent information that you need and works well for being audited and reviewing records.

Nachteile:

Too many bugs found in the software. After leaving open for a period of time, the software becomes unbearably slow. Some disabled menu items still work (graphs, charts) which can causes DLL errors if tried to access. I don't like how runtime Access has taken over my computer. I still use Access for other applications and I have to work around this. I have built Excel spreadsheets to access the database to quickly retrieve data because using the software to view and filter reports takes way too long. Software is slow.

Overall, a good software

Kommentare: Able to track tools on a calibration schedule and maintain the records.

Vorteile:

Fairly well organized and functional. From what I can tell, it can be used from just basic tool tracking to full calibration records of individual tools. I wish I could talk my company into some full training on these more 'advanced' features.

Nachteile:

Started using the software at version 6.7, then upgraded to ver7. Some of the changes int he new revision I do not agree with, and really make no sense to me. Also, although it may be related to our DB, the new version still seems to be a bit unstable when switching back from database mode to form view mode. Also, when the quick sort, there should be 1-2 more fields available (at least in my use)

Technical Support is great!

Kommentare: I have been using Gagetrak daily for ten years and have had several version across those years. Over ten years ago I inherited multiple databases for multiple work groups. Each database was unorganized and cumbersome. Over time Gagetrak has allowed me to create one database for those multiple work groups. Gagetrak has made it far easier to create a better organized database which has made it easier for me to manage that work on a daily basis.

Vorteile:

How customizable it is (Naming of fields in different tabs, ability to customize reports and labels, etc)

Nachteile:

Dropdown list management was a great addition with version 7, however there are some fields that do not have a dropdown option.

Very easy to keep track of tens of thousands of gages

Vorteile:

The program lets you keep track of so many gages and lets you keep a lot of information about them right at your finger tips. Also the ability to not only search for things by just about any criteria but also to make your own reports and customize them at will makes this easy to keep track of any and all gages

Nachteile:

Some of the options make you make blanket changes when it would be nice to be able to change something for an individual record and not every single one

Keep track of gages and calibration history

Vorteile:

Very easy to keep track of when gages need to be calibrated, where those gages are on the shop floor and what the history is.

Nachteile:

Can be finicky to setup but after that it's great.

Customer support and training is exceptional. very thorough. Took us from struggling to succeeding.

Kommentare: We got our calibration tracking off paper and into a database, improving accuracy and providing a usable history. Improved our reporting and availability of calibrated items.

Vorteile:

It is a thoroughly, thought out database, that covers about anything that might come up with calibrated inventory. There are lots of customizable fields. Once training is complete it's easy to use and pretty robust. GageTrak covers the essential pieces needed for managing calibrated items.

Nachteile:

Users can login but that doesn't control their interface, meaning each user has to reset their fields after someone else uses the computer. Very frustrating. Reporting is tremedously slow. Very difficult to get customized reports to behave correctly. Software in general is slow and prone to locking up if you get in to much of a hurry. These may be solved once they go to .net format.

I use it daily and it works great.

Kommentare: It is a great place to keep lots of records. I use it for shop calibration. It gets used daily and helps when I need to locate something in our shop or when I need to look and see if we ever had a certain gage.

Vorteile:

There are lots of features and so much that I can do with the software. I have been using it was 3 years and still do not use everything that is available to me.

Nachteile:

I wish there was an easier way to make changes, Like a copy and paste feature. (More like Excel) When I need to add the same information to multiple items/ lines it take way to long to type the same information.

I use GageTrak every day and I find it's a very convenient way to track all my gauges.

Kommentare: Ability to store, maintain, track calibration on all my equipment and gauges. Quickly obtain history, calibration due dates, calibration providers, etc.

Vorteile:

Ease of use. Gauges are easy to find, update, clone. Calibration records are quick and easy to enter and print new calibration labels, as well auto schedule next due calibration.

Nachteile:

Reporting capabilities. I find creating reports to be difficult. Exporting calibration data and gauge listings is not as simple as I would expect. Ability to clone a standard group, rename it, and modify it would be very helpful.