Wer nutzt diese Software?

Insurance Brokers, Agencies, MGAs and Lloyds Coverholders

Durchschnittliche Bewertung

20 Bewertungen
  • Gesamt 4.4/5
  • Benutzerfreundlichkeit 4.4/5
  • Kundenservice 4.6/5
  • Funktionen 4.2/5
  • Preis-Leistungs-Verhältnis 4.5/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Mandon Software
  • http://www.mandon.co.uk
  • Gegründet 1999

Über mPACS

Mandon Software is a UK Based Company founded in 1999.
Our software MPACS offers a complete solution for managing your database of quotations, policies and claims. Includes rating, documentation, workflow, diary and auditing. On-premises or in the cloud solutions available. Our open API makes it simple to integrate with third parties making tasks more efficient, less open to human error and giving the end customer a more seamless experience.

mPACS Funktionen

  • For Lebensversicherungen
  • Für Gesundheit / Krankenversicherung
  • Für Personenversicherungen
  • Für Unfallversicherungen
  • Gewerbliche Linien
  • Kundenportal
  • Lieferanten-Upload
  • Makler- / Agenten-Portal
  • Mehrere Staaten (USA)
  • Mehrfache Leitungsbewertung
  • Vergleichende Einstufung der Versicherungen
  • Angebotsmanagement
  • Dokumentenmanagement
  • Kontaktmanagement
  • Leben & Gesundheit
  • Provisionsmanagement
  • Reklamationsabwicklung
  • Schaden- und Unfallversicherung
  • Versicherungseinstufung
  • Verwaltung von Versicherungspolicen
  • Angebote / Schätzungen
  • Ansprüche nachverfolgen
  • Erneuerungs-Management
  • Nachverfolgung von Stornierungen
  • Richtlinien-Vergabe
  • Richtlinienbearbeitung
  • Richtlinienerstellung
  • Rückversicherungs-Management
  • Underwriting-Management
  • Wertungsmaschine
  • Wiederanstellung nachverfolgen

Die hilfreichsten Reviews für mPACS

mPACS As A User-Friendly Workplace Tool

Bewertet am 8.3.2019
Paul M.
Relationship Manager
internationale Angelegenheiten, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Any hard working days have never been impeded upon by the lack of a reliable office software. mPACS has allowed me to provide the best service possible to my clients and I cannot speak highly enough of the dashboard which call to call allows me to filter through thousands of clients to find the correct one - in a matter of seconds. Without mPACS I would not be able to perform my job at the best of my ability or certainly not to the standards that customers expect in the fast paced, high pressure environment that is the insurance market. furthermore processing difficult cases is made easy and time effective due to the simple layout of the software, which not only looks good but is so extremely simple to use. Despite the simplicity of it's nature mPACS also has a very in-depth number of tools and programmes built within that allows each user to personally customise their dashboard which allows each user to establish their own personal touch to their day to day workplace environment.

Vorteile: mPACS is easily accessible form first time users to colleagues such as myself who have been using this system for nearly a year and beyond. It is a simple, robust and effective system for the processing and management of client based businesses where extensive information must be stored and constantly updated in fast paced, high pressure environments. The technical support is also second to none with the administration updates occurring regularly.

Nachteile: In relation to any adverse qualities of mPACS these are genuinely negligible. The system allows me to do my job effectively day to day and it's reliable nature is something that allows be to perform at my best when i have to, every time.

Relief. mPACS will help us be more efficient and turn over so much more business - thank you Mandon!

Bewertet am 22.11.2017
Sum sze T.
PR Account Executive
Versicherung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: As an SME transitioning from a traditional to a more digitised workflow, there are many specific needs and obstacles we have that could not be solved by using off-the-shelf insurance software.
customer service agent amazing knowledge of the insurance industry means explaining our needs has been very easy, and definitely a rare find. He and the rest of the team are great at finding solutions to our operational problems, as well as given us a huge amount of flexibility regarding the software's features and functions.
We like that the system allows a great degree of control and allows us to configure our own settings as and when they change. Likewise, we know we are in safe hands so if there is ever anything we don't understand or need help with, Mandon are always very quick to respond and always available by phone or email.
the customer service agent design philosophy is particularly strong in terms of eliminating human error, which is one of the greatest flaws with a non-digitised workflow and we really appreciate all the little checkpoints he has embedded into the structure of the system.
mPACS' reporting functions are also extremely useful and flexible. It has already helped us collect much more information on how our business is doing.

Nachteile: There are sometimes some minor usability hitches, for example some of the default field and button labels can be unintuitively titled, the user journey could be smoother when navigating some specific tasks.
However I would say that Mandon are always very quick to help us resolve these issues as soon as we bring it to their attention.

mPACS review

Bewertet am 12.4.2019
Jonathan B.
Operations Manager
Versicherung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our overall experience has been positive and I would not hesitate to recommend Mandon and the mPACS software. Using this software has streamlined all of our business processes into one place and allows us to readily access all of our business critical information from anywhere. The level of customer service provided is great, and the helpful team are always on the end of the phone to make any urgent changes to the system or rectify any issues we may come across.

Vorteile: The software is easy to use, and takes only minutes to install and get up and running. There is a huge array of functionality within the system, from simple quotes, to advanced reporting. The service provided by Mandon software is second to none and any changes or issues are dealt with quickly and efficiently.

Nachteile: There isn't really anything we don't like about the system!!

Some Improvements Needed

Bewertet am 8.3.2019
Philip M.
Business Support
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall not bad. Frustrating though sometimes for the reasons pointed out in the cons section.

Vorteile: I think it has a good UI and comes with frequent updates. Support staff are quick to respond to issues

Nachteile: Sometimes it is hard to duplicate tasks (i.e. if you have already entered a lot of details into the property tree and you want to change them all from. say 'Rebuild' to '100% Complete' you then have to got through each entry individually to change it, rather than being able to change all in the same field. Cloning floors is not always easy either, as even if you take a clone of the floor, you still have to go in immediately and change everything (i.e. if all the details are the same except for the floor, you still have to individually go into every entry and change the floor level). This means that it quicker not to clone as tends to render this void.

ICW - Ruben

Bewertet am 21.2.2019
Ruben A.
Admin
Bau, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: MPACS, personally is a brilliant tool which allows for easy day to day updating of data. MPACS is easy for newcomers and also for experienced staff to get familiar and use it efficiently. MPACS could use a bit of a personal touch to help cater to each individual persons use. Apart from that, I am unable to fault MPACS

Vorteile: This software is incredibly easy to pick up and learn to use. Using it everyday for the last few months MPACS is clearly laid out without any confusion as to what to populate each box with. MPACS colour scheme is quite easy on the eyes with a clear layout - the text is adequately sized to prevent eye straining - changing windows to 125% zoom allows this to be enhanced - giving a better layout on screen

Nachteile: the software could do with more feature - more customization and even allowing the user to potentially chance colour schemes, allow for the possibility of altering the size of the boxes and the text within the program would allow for MPACS to be tailored more to each individual.

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