rezStream Cloud PMS

rezStream Cloud PMS

von rezStream

Wer verwendet rezStream Cloud PMS?

Perfect for small independent properties 50 rooms or less (b&b, inns, cabins, campgrounds, hotels & motels)!

Was ist rezStream Cloud PMS?

rezStream Cloud - a powerful system for independent lodging. Streamline operations and enhances guest services with the PMS. Drive more direct reservations and higher profits with a lodging optimized booking engine. Maximize occupancy with 80+ OTA connections. Integrate with a lodging specific website and online marketing for more revenue. A one-stop-shop Ecosystem. Two decades in lodging. 99% customer satisfaction. One trusted partner. 100% Satisfaction Guarantee - or your money back!

rezStream Cloud PMS – Details

rezStream

http://www.rezstream.com

Gegründet 2005

rezStream Cloud PMS – Preisübersicht

rezStream Cloud PMS bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für rezStream Cloud PMS findest du unten.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

rezStream Cloud PMS Funktionen

Hotelsoftware
CRM
Catering
Einzelne Immobilie
Für die Ferienvermietung
GDS-/OTA-Integration
Instandhaltungsmanagement
Integrierte Buchführung
Marketing-Automatisierung
Mehrere Immobilien
Mitarbeitermanagement
Online-Buchung
Treueprogramm
Verkaufspunkt POS
Verlängerter Aufenthalt
Angebotsmanagement
Anmerkungen zur Reservierung
CRM
Drittpartei-Buchung
Gruppenreservierungen
Kundenbetreuung
Raten-Management
Reservierung von Akitivtäten
Zimmerbuchungsverwaltung

rezStream Cloud PMS – Nutzerbewertungen

Zeigt 5 von 37 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.4/5
Kundenservice
4.6/5
Funktionen
4.2/5
Preis-Leistungs-Verhältnis
4.4/5
Verifizierter Rezensent
Receptionist
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    8/10
  • Quelle des Nutzers 
  • Bewertet am 27.11.2018

"RezStream Cloud makes hotel reservations easy!"

Kommentare: I have used a version of RezStream at the hotel I work at part time for almost 6 years.

Vorteile: I love that this software is linked to all of the hotels that I work for. The owners of the hotels I work for have 3 hotels they own and all 3 hotels are linked in the cloud. So when a guest stops at the hotel I am working at and we don't have any vacancy, I simply click on a different hotel to see what they have available! So easy to use!

Nachteile: The cloud is very different than the original RezStream software, so if you are upgrading there will be new training that is needed, but it is well worth it.

  • Quelle des Nutzers 
  • Bewertet am 27.11.2018
Crysty L.
Office Manager
Freizeit, Reisen & Tourismus, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 14.6.2019

"User-friendly and mobile-ready"

Kommentare: It's great overall. No glitches, crashes, or anything tragic. It's smooth, easy to operate and understand. My staff took to it readily. The setup was easy and the customer support folks have been good all along to answer any weird questions. They seem interested in what features we may need and ideas we have to improve it as well.

Vorteile: I love that I can sign on to the software from my phone wherever I am and check availability, make a reservation, take a payment, whatever I need to do. That frees me up (and my staff) from being locked to a desk or office all day. I also don't have to carry a laptop around. I made a guest reservation while I was hiking last week - so sweet!

Nachteile: The reports module is still lacking some pretty important pieces that make monthly reporting, trend analysis, comparisons a bit more difficult than I like. They are working on it continuously and more options are becoming available, but it needs some intense attention in order to provide all that I need for reporting.

  • Quelle des Nutzers 
  • Bewertet am 14.6.2019
Susie and bryan H.
Owner
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 15.3.2019

"Rezstream getting better for resorts"

Kommentare: We have been able to manage our guest list, revenue, and booking/rates with relative ease. The online booking is fantastic. Automatically generated emails for guests really reduce our constant attention to the computer, allowing us to focus on our guests.

Vorteile: Rezstream cloud is an excellent resort operation software, with good communication tools and scheduled email options. The day to day useability takes a little practice, but the ability to post online availability and online booking offers us a huge advantage over others who don't take online reservations. Their development team continues to make improvements for a resort operation ( I think it was originally designed more for B&B/hotel use). I especially appreciate the automatic cloud data backup.

Nachteile: The cost is high for a small operation like ours. And the reports are a little clumsy.

  • Quelle des Nutzers 
  • Bewertet am 15.3.2019
Steve L.
General Manager
13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    1/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Likelihood to Recommend
    0/10
  • Quelle des Nutzers 
  • Bewertet am 23.12.2016

"Not ready for Prime Time"

Kommentare: We've been customers of RezStream for over 12 years. They had a great product, Rez Pro, and were good partners. Unfortunately they basically scrapped that product and forced everyone to move to Rez Cloud. That was exciting news for us as we figured newer is better. Unfortunately, the new system is missing so much that it's been a huge step backward for our business. I think it can be a good system but it's really still in the Beta testing stage in my opinion. It does capture and track guest reservations but it's lack of basic business reporting means its usefulness is quite primitive. There is no way to track occupancy, rev-par etc. There is not even a way to track sales tax in a meaningful way. Furthermore, it's quite difficult to set up and track business. The developers have really missed the mark for any property larger than 5 or 10 rooms. It's too bad they didn't just look at the great system they had and move it into the cloud. Unfortunately there's no going back as RezStream no longer sells or supports the older but far better Rez Pro. We're currently looking for a better PMS and will switch off Rez Cloud as soon as we can after nearly 13 years with the company

Vorteile: not much but it does do a decent job of capturing reservations but not much more.

Nachteile: It's not a finished product and is horribly lacking in basic business reporting to the point of being unusable. If you care at all about tracking business performance, group bookings, etc you will not like this system

  • Quelle des Nutzers 
  • Bewertet am 23.12.2016
David E.
Owner
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 19.6.2019

"Everything you need from anywhere in the world"

Kommentare: This product has saved me so much time, produced so many more reservations and allowed me to check for my guests anywhere that I am and prevents me from losing many reservations I used to lose when I had a PC-based dedicated desktop. It also has many automated features like the booking engine which allows guests to book on their own and initiate a confirmation to them and me. It also sends out automated emails for Arrival times, 4 days before and checks on guest stay 2 days after they leave.

Vorteile: I can access it on my desktop, ipad, laptop, iphone and any computer in the world with a browser.

Nachteile: Group reservations are a little tricky for arrival times and staying in touch with individual guests.

  • Quelle des Nutzers 
  • Bewertet am 19.6.2019