Lone Wolf Back Office

A Real Estate Must-Have

Kommentare: Overall this program is a must have for any real estate office. It makes accounting and reporting so easy!

Vorteile:

Broker Wolf makes paying agents a breeze. I am able to input the agents information, along with their pay breakdown so when they do have a transaction close, the payment is automatically completed when I close the transaction! No second guessing. We can also track the transaction through the program and run detailed reporting on basically anything input into the system!

Nachteile:

The interface can be a little difficult to comprehend but after using it for a little while it has become very easy.

When I call in for help, usually I get it right away. Most of the time i get my issue resolved.

Kommentare: Merged with the Front Desk system you have a seemless system at your fingertips.
Learning new/upgraded features. Not liking the new login tho, change that back!

Vorteile:

That I don't have to worry to much about the calculations. I like that it is familar and easy for me to use and teach when we have new members joining.

Nachteile:

I have to search to many sub numbers to find what I want and the search bar doesn't help to much. I didn't receive a book or know of one that would help with the process of learning, which would help when training.

A love/hate relationship.

Kommentare: My formal education was in engineering and I spent 23 years as a systems analyst and computer programmer developing and maintaining software systems for many different industries. This is one of the worst pieces of software I have ever used. The only reason we use it is that there is no alternative which provides so much of what is needed to manage the accounting needs of a real estate brokerage in one integrated system. The overall concept is comprehensive and reliable (if you can figure out how to use it) but the actual programming techniques and grouping of related functions are terrible. It desperately needs to be re-written. But it is the devil we know.

Vorteile:

BrokerWOLF covers most of our brokerages accounting requirements including listings management, sales (trades) management, agent billing and commissions payment, general accounts receivable, accounts payable, payroll and general ledger. The only thing that we have to manage separately is property management.

Nachteile:

I have been inclined to describe BrokerWOLF software as "old technology" but that is too kind. It is just plain poorly written. Even "pretty old technology" software allows for "adding on the fly" (ie: adding a vendor without having to leave the Invoice Entry function to use the Vendor Add/Change/Delete function). Also, in most areas of the system, if you make a mistake in entering some information or want to enter most of it and go back and edit it to add the remainder later, it is impossible to add or change any portion of the entered and stored item (even if it is strictly alphanumeric secondary information and not a key field) without having to reverse the original entry and then re-entering it. (bloody annoying). Even the normally simplest of functions, such as entering an accounts payable invoice, quickly became a full day exercise on the first try, with numerous calls to tech support instead of a quick 5 minute learning exercise, because of unexpected and un-intuitive "extras switches" or items which need to be entered or selected on the input screen, presumably to provide for some unknown feature somewhere else in the system. NOTHING IS SIMPLE OR INTUITIVE.

it's easy to get around the program, and should issues arise...customer service is right there !

Kommentare: It's quick, it's simple, and takes the worry out of accounting as there is nothing you can do wrong within the program as it can be quickly corrected if necessary!

Vorteile:

That it stores everything that you do within the program so you don't need to worry about missing anything!

Nachteile:

At first it was a little cumbersome - but after getting assistance and learning the program and its functions-I have nothing to report for not liking the program! It's a great program!

Been using the software for 20+ years and find it meets all my real estate needs and more.

Vorteile:

The software is very easy to use. The software is constantly updated to provide you the most up to date RECO and real estate requirements. Lone Wolf has an excellent support staff that is always available and co-operative to assist you.

Nachteile:

Cant find a negative - if there are any issues you contact their support staff and they guide you through.