Wer nutzt diese Software?

Resource Library Software designed for Churches, Synagogues, Schools, Non-profits, Museums, Prisons, Professionals, Corporations

Durchschnittliche Bewertung

16 Bewertungen
  • Gesamt 4.1/5
  • Benutzerfreundlichkeit 4.2/5
  • Kundenservice 4.1/5
  • Funktionen 3.8/5
  • Preis-Leistungs-Verhältnis 4.2/5

Produktinformationen

  • Startpreis 495,00 $/einmalig
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Installiert - Windows
  • Training Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Jaywil Software Development
  • http://www.resourcemate.com
  • Gegründet 1993

Über ResourceMate

Resource Library Software designed for Churches, Synagogues, Schools, Non-profits, Museums, Prisons, Professionals, Corporations, etc. "I hate to sound like a fanatic..but I am. I am so impressed with your software. Congratulations on an exceptional product and a loyal company" Janine Walters, Director, Center Point Library

ResourceMate Funktionen

  • Akquisitionsverwaltung
  • Barcode / RFID
  • Frist-Management
  • Gebührenerhebung
  • Inventarverwaltung
  • Juristische Bibliotheken
  • Kirchenbibliotheken
  • OPAC
  • Private Bibliotheken
  • Schulbibliotheken
  • Self-Check-in/-Check-out
  • Serien-Management
  • Vorratsregale verwalten
  • Zirkulationsmanagement
  • Öffentliche Bibliotheken
Der Softwareanbieter hat diese Information nicht vervollständigt.

Die hilfreichsten Reviews für ResourceMate

Both the product itself and the customer service have been excellent.

Bewertet am 16.11.2017
Verifizierter Rezensent
Director of Education and Employment
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Value for money; easy to use by staff at all levels.

Vorteile: Great value for money and suitable in scale and complexity for the needs of a small library. ResourceMate is very accessible for staff at all levels and staff particularly appreciate the ISBN lookup function. Most important of all, the customer service has been unparalleled. I would recommend this product for any small library.

Nachteile: There is very little NOT to like about the software. Staff have found it easy to use and very suitable for the purpose.

A Good Product for our School

Bewertet am 9.9.2019
Kathleen B.
Volunteer school librarian
Bibliotheken, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: New materials are easily entered into the software, with online search to Library of Congress and Amazon. Barcodes and spine labels are printed with purchased supplies, and covered with protectors. It is easy to search for an entered title, and make changes if they need to be made. The price is within the available budget. The supplies have remained affordable. The students can check out their books by scanning their individual barcodes, and the staff can enter the returned materials.

Nachteile: The least is not an issue with software itself, but due to the Canadian location, shipping is higher than in the continental United States for supplies, especially for a parochial school with a limited budget, but we would not switch software for that reason.

We Love ResourceMate

Bewertet am 21.1.2010
Cathy V.
Director
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: If you are a small library or any other entity that needs to have your books recorded--this program really works well.

Vorteile: Our library is small so joining a consortium would have cost us more in annual upkeep than we have allowance for books.
I looked at many products before I chose ResourceMate and tried them out to see how they ran. ResourceMate out preformed them all.
I was going to try the free software that is available but it is not as easy to use as this product. THAT is how much I love ResourceMate.
We plug in the ISBN and all the information comes up. Now, we still have to look that over because the information coming from the libraries may not be correct--but we do not have to wait an hour for the data to appear.
Whenever I needed help the customer service people have gone above and beyond normal customer service, working on the problem until there was a solution. I really appreciate the shared screen, I learned a lot with those invisible hands taking over the screen and showing me the way.

Nachteile: Getting our collection online has proven to be difficult.
I think there must be an easier way to do it but since I'm not a programmer--there you are.

Declining Pertinence--Rising Costs

Bewertet am 12.9.2019
Steven O.
Librarian; Church Warden
Religiöse Einrichtungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
3/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The benefits were great to start with but have deteriorated for tiny libraries with simple needs and a volunteer staff. We've let our subscription lapse and probably won't ever renew it as your product no longer meets our needs. Too bad. I installed your system at special library where I consulted, and have recommended it to others as a consultant. Under the present circumstances I don't see how I can do that anymore.
Now at the church, I'm stuck with a database that I spent hours constructing and is now useless. It's disheartening.

Vorteile: Originally, and this was some years back, it was easy to use, uncomplicated, and inexpensive.

Nachteile: All sorts of bells and whistles have been added that we don't need adding needless complication. Plus, costs have skyrocketed. For example, we've opened for a paper circulation system. Why does a small church need a computerized circulation system like a public or school library? A notebook catalog works just fine for us, but even production of that has gotten complicated. I'm a professional librarian but a volunteer. I've installed networked library software in public libraries with annual circulation, but I'm not going to spend hours wading through all these features we don't need at my church. I really wish you had a stripped down program for those of us with simple needs. What the heck, you had one and you did away with it.

Antwort des Softwareanbieters

von Jaywil Software Development an 16.9.2019

Hi Steven, thank you for your comments and for a chance to address issues that you've been having with ResourceMate. This certainly isn't the experience that we want our customers to have! You don't have to use any of the features of the program that you don't need and you can just use it at a catalogue and print a list of all of your items (and patrons if you wish). Our annual Support cost has increased throughout the years, and for the Essential version of ResourceMate that you have the Support annual cost is $103. To help with the increase, we've included more services that Annual support provides you with, and hopefully it helps to offset the incremental increases. And Annual Support is optional, and as the church paid for your license fee years ago, there are no other fees associated with ResourceMate for you. I'll respond in length to your email address we have for you. We really appreciate your loyalty and support of us throughout all these years!

Very convenient in the African Post/Secondary school in which it (Essential Plus version) has been used

Bewertet am 9.11.2017
Laurence Z.
Volunteer Librarian
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Ease of use and flexibility

Vorteile: Ease of use, great customer support, good help manual, demo version, ease of upload of data from another software, user friendly and clear screens, ability to customise reports, labels, grid layouts, OPAC screens

Nachteile: 1) It would have been far better if the cataloguing module would have been a true relational database where the common cataloguing data (for all copies of the same book) like Subjects, Dewey, author, ISBN, title, imprint was in one table with the accession details (date purchased, price, bar-code) being in a linked 2nd table. This way a change in the catalogue table would be automatically updated for all copies of the book. 2) Accessible lists of subjects, authors, deweys (+ other authority lists) so that mistakes can easily be corrected throughout the whole database 3) Provision for bulk transfer of data across fields would also be useful.

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