Durchschnittliche Bewertung

14 Bewertungen
  • Gesamt 3.5 / 5
  • Benutzerfreundlichkeit 3.5 / 5
  • Kundenservice 3.5 / 5
  • Funktionen 3.5 / 5
  • Preis-Leistungs-Verhältnis 3 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)

Angaben zum Hersteller

  • Sparta Systems
  • http://www.spartasystems.com
  • Gegründet 1994

Über TrackWise

TrackWise bietet einen umfassenden Ansatz für das Qualitätsmanagement. Dies erhöht die Transparenz in deinem Unternehmen und in deinen Lieferketten. Und hilft dir dabei, wichtige Herausforderungen zu bewältigen, einschließlich strengerer Compliance-Anforderungen, knapper Budgets, größerer Infrastrukturkomplexität und stärkerer Kundenerwartungen. Am wichtigsten ist, dass es Qualitätsprozesse automatisiert und dadurch die Effizienz verbessert, so dass du über die Einhaltung von Vorschriften hinausgehen und echte Verbesserungen der Produktqualität erreichen kannst.

TrackWise Funktionen

  • Beschwerdemanagement
  • CAPA-Planung
  • Nachverfolgung von Nicht-Einhaltungen
  • Qualitätskontrolle
  • Risikomanagement
  • Störfallmanagement
  • Trainingsmanagement
  • Ursachenanalyse
  • Veränderungsmanagement
  • Wirtschaftsprüfung-Management
  • Archivierung & Aufbewahrung
  • Audit Trail
  • Einhaltung von Umweltvorschriften
  • FDA-Compliance
  • HIPAA-Compliance
  • ISO-Compliance
  • OSHA-Compliance
  • Risiko-Warnungen
  • Sardanes-Oxley-Compliance
  • Testen von Steuerelementen
  • Versionskontrolle

Die hilfreichsten Reviews für TrackWise

Trackwise is very user friendly, efficient database. Our auditors really enjoy working in it.

Bewertet am 30.4.2018
Carrie N.
Manager, Quality Assurance
Pharmazeutika
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We were able to create and implement a database that was simple yet met the needs of the business, users and clients.

Vorteile: The software is very easy to use for both auditors and clients. We were able to configure the system to do exactly what we needed without having to modify our processes to fit the database. We were able to make the database fit our processes. In the past, with other databases, we needed to change our processes to make them fit to what the database could handle. Trackwise was totally configurable so we didn't have to worry about changing our process while trying to train users to the new system. The auditors feel it really makes it easier for them to get their jobs done and clients report that they really like the system because it is so easy to use. Changes to the system are super easy as well.

Nachteile: There really isn't anything we don't like about the software. This is the 4th database I have used since joining Quality Assurance and it is by far the most configurable and easiest to use. The support team was wonderful to work with and enhancements to the system are easy to do.

Antwort des Softwareanbieters

von Sparta Systems an 8.5.2018

Thanks so much for your feedback, Carrie! We're glad to hear that both you and your company have gotten so much value from using TrackWise, If there's ever anything you'd like to see enhanced, or you simply have a suggestion for a new feature please do not hesitate to contact us. We rely on users like you to help us shape our product roadmap.

The value of Trackwise

Bewertet am 23.2.2017
Rick J.
Director of QA IT systems
Biotechnologie, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have been designing , build and validating software systems for the past 30 years at the same major Pharma company. I have been using TrackWise for the past 7 years at this Pharmaceutical company. We employee more then 50,000 people world wide. I have eight modules on the TrackWise QMS platform that are utilized by all of are manufacturing sites for complaints, exception report, audits etc. The TrackWise software has enabled us to deploy the modules worldwide with the lowest cost of ownership of any of the other 100 plus systems that my team owns. With TrackWise we have been able to design build and deploy most of these modules in less then 8 months. The software is the most configurable software platform that my team manages. Sparta is one of the best companies when it comes to support as well as innovation. I have attend every user conference for the past 7 years where ever major Pharma and device company is represented. I have held meetings with most of these companies to gain insight on their use and plans with TrackWise. I have never had anyone tell me that Sparta and it software were "poorly designed, unusable piece of software ". In fact just the opposite.

Antwort des Softwareanbieters

von Sparta Systems an 8.5.2018

Thanks for your feedback, Rick! We're glad you've gotten so much value from TrackWise. If you ever have suggestions for new features or capabilities, let us know. We always make sure to incorporate suggestions from our user base into our roadmaps.

TrackWise is a Quality System that we use for lot of our business activities and Regulatory reports

Bewertet am 27.4.2018
Swathi N.
Quality Specialist
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: Wide range of Workflows and Modules ,very interactive and user friendly. This application satisfies a lot of our business needs, starting from compliant handling to deviation management. And I would say it is impossible to run the business without this System. I think almost 90% of the employees use to this system for various business needs. I use this from Quality and Compliance perspective for System Lifecycle activities.

Nachteile: It can be improved to make it less complicated and more user friendly. It should be with less clicks and easy to navigate to the next stage. The text box should be more flexible to edit and put information in it and generate a good report to send as an email attachment.

Antwort des Softwareanbieters

von Sparta Systems an 1.5.2018

Thanks for your review on TrackWise Swathi. We're happy to hear your company has gotten so much value from it, and we're always appreciative of feedback that can help us to improve your user experience.

not user friendly and intuitive, technical basis rather old

Bewertet am 30.4.2018
Andrea B.
EVP QM
Pharmazeutika, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
1 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Global transparency and the possibility to generate KPIs. As well harmonization of processes was possible. Easy escalation process to grant information flow.

Vorteile: it is highly accepted by regulators and provides state f the are customizable workflows, The software is scalable and can be easily rolled out to various sites.

Nachteile: The software is not user friendly and intuitive. It requires extensive training to work with it. The possibilities for user rights and view right are limited and the statistics with "Quality view" does not really work.

Antwort des Softwareanbieters

von Sparta Systems an 8.5.2018

Hi Andrea - Thanks for providing your feedback! We know that past versions weren't as easy-to-use and have done a lot to improve user experience as of version 9. Sorry to hear that you're unable to use QualityView. Please schedule some time with our support team. We want to help you get the full value from the capability!

Overall

Bewertet am 30.4.2018
Cerrone D.
Sr. Compliance Analyst
Medizinische Geräte, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been able to fully support any agency approvals.

Vorteile: I like the core solutions of the software to be able to configure the workflow to match the business process as suppose to fitting our business process to the software capabilities.

Nachteile: The query manager is very limited. Currently there is no option to conditionally hide or lock data fields.

Antwort des Softwareanbieters

von Sparta Systems an 9.5.2018

Hi Cerrone. We're sorry to hear that you've been unhappy with TrackWise. We'd love to connect with you one-on-one to understand how best to guide you through the parts of the solution you've been struggling with. We want to make sure you're 100% satisfied and getting the full value of TrackWise. Please feel free to reach out to your account rep or email our support team at your earliest convenience: spartacare@spartasystems.com

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