Was ist TrackWise?

TrackWise bietet einen umfassenden Ansatz für das Qualitätsmanagement. Dies erhöht die Transparenz in deinem Unternehmen und in deinen Lieferketten. Und hilft dir dabei, wichtige Herausforderungen zu bewältigen, einschließlich strengerer Compliance-Anforderungen, knapper Budgets, größerer Infrastrukturkomplexität und stärkerer Kundenerwartungen. Am wichtigsten ist, dass es Qualitätsprozesse automatisiert und dadurch die Effizienz verbessert, so dass du über die Einhaltung von Vorschriften hinausgehen und echte Verbesserungen der Produktqualität erreichen kannst.

TrackWise – Details

Sparta Systems

1994 gegründet

TrackWise – Videos und Bilder

Videos zu TrackWise
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TrackWise – Details

Sparta Systems

1994 gegründet

Kosten ähnlicher Produkte wie TrackWise vergleichen

Startpreis

N/A
Nicht verfügbar
300,00 $/Monat
Nicht verfügbar

Kostenlose Version

Kostenlose Version Nein
Kostenlose Version Nein
Kostenlose Version Ja
Kostenlose Version Nein

Gratis Testen

Gratis Testen Nein
Gratis Testen Ja
Gratis Testen Ja
Gratis Testen Nein

TrackWise – Bereitstellung und Support

Kundenbetreuung

  • E-Mail/Helpdesk
  • Telefon-Support
  • 24/7 Live-Support

Einsatz

  • Cloud, SaaS, webbasiert
  • Android (mobil)
  • iPhone (mobil)
  • iPad (mobil)

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

Funktionen von TrackWise

  • API
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Alarmfunktion / Benachrichtigungen
  • Anpassbare Berichte
  • Anpassbare Felder
  • Anpassbare Formulare
  • Anpassbare Vorlagen
  • Audit Trail
  • Aufgabenmanagement
  • Berichterstattung und Statistik
  • Beschwerdemanagement
  • Compliance Management
  • Corrective and Preventive Action (CAPA)
  • Datenvisualisierung
  • Dokumentenmanagement
  • Dokumentenprüfung
  • Dokumentenspeicher
  • Dokumentvorlagen
  • Drittanbieter-Integration
  • E-Mail-Benachrichtigungen
  • Echtzeit-Aktualisierungen
  • Echtzeit-Analytik
  • Echtzeit-Berichterstattung
  • Echtzeit-Daten
  • Echtzeitüberwachung
  • Elektronische Unterschrift
  • Erinnerungen
  • Fortschrittsverfolgung
  • Inspektions-Management
  • Kontrolle des Genehmigungsprozesses
  • Lieferanten-Management
  • Nachverfolgung von Nicht-Einhaltungen
  • Qualitätskontrolle
  • Qualitätssicherung
  • Risikoanalyse
  • Risikobewertung
  • Risikomanagement
  • Störfallmanagement
  • Trainingsmanagement
  • Ursachenanalyse
  • Versionskontrolle
  • Verwaltung von Trainings-Aufzeichnungen
  • Veränderungsmanagement
  • Warnungen / Eskalation
  • Werkzeuge zur Zusammenarbeit
  • Wirtschaftsprüfung-Management
  • Workflow-Management
  • Zugriffskontrollen / Berechtigungen
  • Überwachung

Siehe die vollständige CAPA-Systeme (Corrective and Preventive Action) Liste

  • API
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Anpassbare Berichte
  • Anpassbare Vorlagen
  • Archivierung & Aufbewahrung
  • Audit Trail
  • Aufgabenmanagement
  • Berichterstattung und Statistik
  • Beurteilung-Management
  • Compliance Management
  • Compliance-Verfolgung
  • Corrective and Preventive Action (CAPA)
  • Datenvisualisierung
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Drittanbieter-Integration
  • Echtzeit-Benachrichtigungen
  • Echtzeit-Berichterstattung
  • Echtzeit-Daten
  • Echtzeitüberwachung
  • Einhaltung von Umweltvorschriften
  • Erinnerungen
  • FDA-Compliance
  • Formularverwaltung
  • HIPAA konform
  • ISO-Compliance
  • Konfigurierbarer Workflow
  • Kontrollprüfung
  • Mehrsprachig
  • OSHA-Compliance
  • Prozess-/Workflow-Automatisierung
  • Richtlinien Managemen-
  • Risiko-Warnungen
  • Risikoanalyse
  • Risikobewertung
  • Risikomanagement
  • Rollen-basierte Genehmigung
  • Sardanes-Oxley-Compliance
  • Sicherheitsprüfungen
  • Störfallmanagement
  • Trainingsmanagement
  • Umfragen & Feedback
  • Versionskontrolle
  • Vorlagen-Management
  • Warnungen / Eskalation
  • Wirtschaftsprüfung-Management
  • Workflow-Management
  • Zugriffskontrollen / Berechtigungen
  • Überwachung

Siehe die vollständige Compliance Management Systeme Liste

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Erfahrungen mit TrackWise

Alle 19 Nutzerbewertungen lesen

Durchschnittliche Bewertung

Gesamt
3,9
Benutzerfreundlichkeit
3,5
Kundenservice
3,7
Funktionen
3,9
Preis-Leistungs-Verhältnis
3,3

Nutzerbewertungen nach Bewertung

5
6
4
7
3
5
1
1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Carrie N.
Carrie N.
Manager, Quality Assurance in USA
Verifizierter Nutzer auf LinkedIn
Pharmazeutika
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Trackwise is very user friendly, efficient database. Our auditors really enjoy working in it.

5 vor 4 Jahren

Kommentare: We were able to create and implement a database that was simple yet met the needs of the business, users and clients.

Vorteile:

The software is very easy to use for both auditors and clients. We were able to configure the system to do exactly what we needed without having to modify our processes to fit the database. We were able to make the database fit our processes. In the past, with other databases, we needed to change our processes to make them fit to what the database could handle. Trackwise was totally configurable so we didn't have to worry about changing our process while trying to train users to the new system. The auditors feel it really makes it easier for them to get their jobs done and clients report that they really like the system because it is so easy to use. Changes to the system are super easy as well.

Nachteile:

There really isn't anything we don't like about the software. This is the 4th database I have used since joining Quality Assurance and it is by far the most configurable and easiest to use. The support team was wonderful to work with and enhancements to the system are easy to do.

Antwort von Sparta Systems

vor 4 Jahren

Thanks so much for your feedback, Carrie! We're glad to hear that both you and your company have gotten so much value from using TrackWise, If there's ever anything you'd like to see enhanced, or you simply have a suggestion for a new feature please do not hesitate to contact us. We rely on users like you to help us shape our product roadmap.

David K.
Systems Analyst / Software Developer in USA
Medizinische Geräte, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

TrackWise - not for the faint of heart but highly customizable

4 vor 9 Monaten

Kommentare: The company I worked for before I retired needed a new CRM application that had a huge list of specialized requirements due to a host of government (FDA) regulations. I joined the project in year 4 of a 5-year effort so was not able to take the training and get the experience with the product the other team members had, which was a disadvantage for me. During this 5-year project there were many software updates to TrackWise... most of which were good or even initiated by us; but some caused re-design of our user interface or interfaces to other system, which partially delayed deployment.

Vorteile:

I liked the fact it was highly customized, even though it was a lot of work to set up, you could make the database have exactly the data points we needed and the screen display could look exactly the way we wanted it to, without having a pre-designed template for a different industry (or something else not useful).

Nachteile:

The training for developers and administrators is very extensive and also very expensive. While much of it can be done on-line, most of the training materials only make sense when you are walked through it by a knowledgeable instructor... in person in MA or on-line. Steep learning curve

Cerrone D.
Sr. Compliance Analyst in USA
Medizinische Geräte, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall

3 vor 4 Jahren

Kommentare: We have been able to fully support any agency approvals.

Vorteile:

I like the core solutions of the software to be able to configure the workflow to match the business process as suppose to fitting our business process to the software capabilities.

Nachteile:

The query manager is very limited. Currently there is no option to conditionally hide or lock data fields.

Antwort von Sparta Systems

vor 4 Jahren

Hi Cerrone. We're sorry to hear that you've been unhappy with TrackWise. We'd love to connect with you one-on-one to understand how best to guide you through the parts of the solution you've been struggling with. We want to make sure you're 100% satisfied and getting the full value of TrackWise. Please feel free to reach out to your account rep or email our support team at your earliest convenience: spartacare@spartasystems.com

Andrea B.
EVP QM in USA
Pharmazeutika, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

not user friendly and intuitive, technical basis rather old

4 vor 4 Jahren

Kommentare: Global transparency and the possibility to generate KPIs. As well harmonization of processes was possible. Easy escalation process to grant information flow.

Vorteile:

it is highly accepted by regulators and provides state f the are customizable workflows, The software is scalable and can be easily rolled out to various sites.

Nachteile:

The software is not user friendly and intuitive. It requires extensive training to work with it. The possibilities for user rights and view right are limited and the statistics with "Quality view" does not really work.

Antwort von Sparta Systems

vor 4 Jahren

Hi Andrea - Thanks for providing your feedback! We know that past versions weren't as easy-to-use and have done a lot to improve user experience as of version 9. Sorry to hear that you're unable to use QualityView. Please schedule some time with our support team. We want to help you get the full value from the capability!

Verifizierter Rezensent
Quality Engineer in USA
Verifizierter Nutzer auf LinkedIn
Medizinische Geräte, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A must for quality and report management

5 letztes Jahr

Kommentare: Use of trackwise as a location to store reports and information for our business has been great. Not many bugs and it serves its purpose well. Can't think of many more improvements besides what is mentioned above.

Vorteile:

I have used Trackwise at multiple manufacturing sites for a wide range of uses including nonconformances, corrective actions, complaints, investigations, and other documentation. It is fast, easy to search records with, and does not have many problems.

Nachteile:

There needs to be better local control of text when one is writing reports. There need to be features to bold, underline, etc in different report areas.