iCity municipal software
von Aptean4 / 5 5 Bewertungen
Wer nutzt diese Software?
Our products are tailored to municipality, township or local Canadian governments with populations between 2,500 and 100,000 citizens and are up to date with current legislation.
Durchschnittliche Bewertung5 Bewertungen
- Gesamt 4 / 5
- Benutzerfreundlichkeit 3.5 / 5
- Kundenservice 3.5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4 / 5
- Startpreis 20.000,00 $/einmalig
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Installiert - Mac
Cloud, SaaS, Web
Installiert - Windows
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 1975
Über iCity municipal software
Vadim Software is the only national Canadian company developing and supporting a complete public sector software solution. With more than 40 years of client experience and insight, we know what our clients need. We offer robust yet flexible tools that improve organizational performance.
Our goal is to help build better communities.
iCity municipal software Funktionen
- Besteuerung & Bewertung
- Compliance Management
- Einkauf & Empfang
- Kostenplanung und Prognosen
- Self-Service Portal
- Abrechnung & Rechnungsstellung
- Mobiler Zugriff
- Prädiktive Wartung
- Schlüssel & Schloss-Management
- Verfolgen von Vermögensanlagen
- Vorbeugende Wartung
Die hilfreichsten Reviews für iCity municipal software
Bewertet am 21.12.2016
Vadim Community alone makes it worth it
Kommentare: Overall Vadim meets our needs. The newest versions take a bit to get adjusted to. I do feel there are still some adjustments that need to be made as each user from other municipalities may not operate the same. I do however love the Vadim support teams they are always helpful and willing to take feedback to the developers.
Vorteile: Navigation between any department is consistent and easy. Ideas and issues are taken into consideration and there is a great community of people to provide support. Program offers everything a municipality would need.
Nachteile: My cons are with the new updates only. I don't like the way the new update is for someone who works with multiple screens and departments throughout the day, you either have to have several open, or have to have your screen titles or numbers memorized (just a slower process). I also personally don't like that when you open a screen you have to actually click it before beginning (like to be mouseless).
Bewertet am 21.12.2016
The reliable Vadim Software
We have been clients of Vadim Software for a period of 14 years.
We can count on the accuracy of the reports we produce to balance our departments. ex. taxes aged trial balances-water & sewer trial balances.
The programs are easy of use and new personnel can be trained on line by webinar or by in house training.
Many programs are available to facilitate the indexation of complicated spreadsheets and calculations like the municipal drain program.
When an error occurs and we are not sure how to correct, customer support are fast in answering our request.
I like working with Vadim Software and I would recommend it.
Reliable-Useful-Ease of use
You can take part in the development on new programs
Nachteile: Did not experience any yet
Bewertet am 11.1.2018
This product has gone from mediocre to bad in the past year. Support is poor to non existent.
Pros are few and far between these days.
Works for what we need it for when it works.
Trainers are very knowledgeable.
Very poor support, turn around time on support requests is 2-90 days.
Extremely temperamental software needing constant maintenance and support.
Lots of "Bugs in the system" that is being worked on.
Integration with other systems is limited.
Implementation is tricky.
All training is charged for and expensive.
Bewertet am 21.12.2016
Building Permit Module
Kommentare: Out dated client interface. Not user friendly. Little or no support. 3rd Party mobile software superior to desktop version. Been asking when to expect update module but cannot get answer.
Vorteile: Not much
Nachteile: just about everything
Antwort des Softwareanbieters
von Vadim Software an 23.12.2016
Thank you for your comments. It would be helpful to know what you would like to see in a Building Permit module. Our mobile friendly Building Permits module is currently in development and scheduled for release November 2017. What are the features you need and feel that you are missing?
Bewertet am 8.11.2017
Overall the best product for small to medium sized municipalities in Canada.
Wayne d. A.
Vorteile: Integration of all the modules - no need for third-party add-on products. The new web based components are intuitive for new users. Strong report building tools.
Nachteile: Support has been pushed to the web over the last year. More efficient for the company but it does impact the user experience - less personal contact with support team.