Durchschnittliche Bewertung

109 Bewertungen
  • Gesamt 4.4 / 5
  • Benutzerfreundlichkeit 4.2 / 5
  • Kundenservice 4.2 / 5
  • Funktionen 4.4 / 5
  • Preis-Leistungs-Verhältnis 3.9 / 5

Produktdetails

  • Startpreis 9,95 $/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Nicht erhältlich
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • LogMeIn
  • http://www.logmein.com
  • Gegründet 1998

Über LogMeIn Pro

Mit LogMeIn Central und LogMeIn Pro, den LogMeIn-Lösungen der nächsten Generation für Fernzugriff und Systemmanagement, ist LogMeIn IT Reach für Neukunden nicht mehr verfügbar. Bestehende IT-Reach-Kunden werden weiterhin unterstützt und ihnen wird bei ihrem Übergang zu den neuen Produkten geholfen.

LogMeIn Pro Funktionen

  • Compliance Management
  • Ereignisprotokolle
  • Fernzugriff
  • Hardware-Inventur
  • IT-Kostenplanung
  • Kapazitätsüberwachung
  • Korrektur-Management
  • Lizenzmanagement
  • Software-Inventar
  • Terminplanung
  • Überwachung der Benutzeraktivität
  • Benutzer-Bereitstellung
  • Compliance Management
  • Einmalige Anmeldung
  • Multi-Faktor-Authentifizierung
  • Passwort-Management
  • Privileged Account Management
  • Self-Service-Zugriffsanfrage
  • Zugriffszertifizierung
  • Anti-Spam
  • Anti-Virus
  • E-Mail-Anhang Schutz
  • Ereignis-Nachverfolgung
  • Erkennungssystem für unberechtigte Eingriffe
  • IP-Schutz
  • Schwachstellen-Scannen
  • Threat Response
  • Web-Bedrohungen verwalten
  • Web-Traffic-Berichterstattung

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Die hilfreichsten Reviews für LogMeIn Pro

Great for Customer Support

Bewertet am 14.11.2017
Verifizierter Rezensent
Executive Vice President
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It is the perfect fit for customer support, especially across different operating systems.

Vorteile: As far as remote access programs go, this is one of the best we have used. It allows access across operating systems, which is very beneficial and not true of some of the popular competing products. Taking this one step further LogMeIn maps numeric keypads from Mac to PC as well, which has been a point of frustration for alternative products. LogMeIn also offers some good security features essential for business application. It is very easy to manage users while allowing each user to create their own account and password. Additionally, for each remote machine the user can customize the idle time allowed, add an additional password for access, and filter IP addresses that can access remotely.

Nachteile: Mac to PC can be frustrating. Copy & paste from remote PC to local Mac can be problematic as the clipboard does not always sync up and/or pastes in different formatting (adding spaces, removing line breaks, etc.). Also the keyboard mapping can intermittently go haywire from Mac to PC, requiring a closing and reopening of the remote session.

The industry standard. You simply can't get any better than this software

Bewertet am 14.12.2017
Nathan R.
CEO
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: When you manage several computers and servers you can do everything remotely and get things going fast.
You can also give tech support and solve problems for your users in the same way, even from your mobile (although it is very complex to work on a tiny screen you can still do everything).

Vorteile: Logmein pro is one of the most amazing products I have ever tested and used.
You literally can't go wrong with it.
You get to manage all the computers you need across the globe with a simple install, it bypasses firewalls and it allows you to have both remote control of the computer and the "back" of the computer, you can do things to give support without actually having to take over the screen, mouse and keyboard. There is simply no other software like it. You have control over everything in a smart and simple way.

Remote technical assitance

Bewertet am 23.10.2018
Jennifer E.
Admin Assistant
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: HUGE time saver!

Vorteile: It's been a little while since I've used this software but it was integral to a change in software that was implemented at my previous job. I was able to remotely view a co-worker's computer in order to more effectively troubleshoot technical issues for her. Being that she was not tech savvy at all, this was the easiest way to help her. It saved me many hours of driving back and forth to help her. I have also used it extensively with my mother and my mother-in-law, both of whom are less than proficient in technology. This software allows me to teach them remotely, in real time and with appropriate feedback, the skills they need on the computer as well as talk them through software installation and upgrades. I can't begin to describe how much travel time LogMeIn has saved me!

Nachteile: There isn't really a con to the software, per se. The only issue is that there has to be a prerequisite modicum of technical ability for the person I am trying to help before we can even proceed. Guiding someone through the setup process blindly isn't easy but that's not really the fault of the program.

Safe Remote Support Anywhere

Bewertet am 20.2.2019
Mike M.
CEO
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: LogMeIn Pro is an amazing tool which gives me access to my computer worldwide for both business and personal use. It is easy to set up and to explain to clients. Remote access is essential, downtime has been eliminated and information that can become crucial to a meeting is accessible in a few clicks. With LogMeIn Pro I am accessible to my clients on the other side of the world without ever needing to leave my home. A trusted reliable program I would recommend to anyone.

Vorteile: LogMeIn Pro works on any system. The software is reliable, we haven't had any real issues that weren't handled immediately which eliminates frustration. I have been able to access my desktop worldwide without any issue in the past seven years.

Nachteile: The cost is definitely a drawback. Mac to PC can sometimes be a bit frustrating too.

Great tool for remote support

Bewertet am 11.12.2018
Verifizierter Rezensent
Customer Support Engineer at Cisco TAC
Informationstechnologie & -dienste, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It has been a good experience. Is the app to go when you need a quick remote session to solve problems in a windows / desktop environment.

Vorteile: LogMeIn Pro is a powerful and corporate application forremote support in a production business environment.
The tools and options to make the remote support experience complete, is what i like the most on this app.
It has great compatibility across diferente devices and Operative System. That fact, makes it an industry standard for nowadays support services.

Nachteile: I would like to have a more friendly user interface for LogMeIn. I feel that the GUI is a little outdated.
Also, we could use more frequent updates to fix bugs and errors.

Lies weitere Bewertungen