Wer nutzt diese Software?

Whether a business selling through a website, retail/office location or a sales team, Infusionsoft helps you grow sales, save time and get organized.

Durchschnittliche Bewertung

784 Bewertungen
  • Gesamt 4 / 5
  • Bedienkomfort 3.5 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Startpreis $99/Monat
  • Preisinformationen Starter: $99 Essentials: $199 Complete: $299
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Geschäftszeiten
    Online

Angaben zum Hersteller

  • Infusionsoft
  • http://www.infusionsoft.com
  • Gegründet 2001

Über Infusionsoft

Infusionsoft is a cloud-based sales and marketing platform trusted by 125,000 small business users. The platform brings Customer Relationship Management (CRM), Marketing Automation, and E-Commerce together in one centralized system, so small businesses can deliver personalized sales and customer service experiences and close more business.

Infusionsoft is currently offering 50% off for the first 3 months. Watch the demo now to see how it can help your small business.

Infusionsoft Funktionen

  • Angebote / Vorschläge
  • Aufgabenmanagement
  • Dokumentenspeicher
  • E-Mail Marketing
  • Gebietsmanagement
  • Interne Chat-Integration
  • Kalender-/Erinnerungssystem
  • Lead Scoring
  • Marketing-Automatisierung-Integration
  • Mobiler Zugriff
  • Segmentierung
  • Social-Media-Integration
  • Beziehungs-Nachverfolgung
  • Einfluss-Nachverfolgung
  • Gebietsmanagement
  • Haushalts-Nachverfolgung
  • Konto-Benachrichtigungen
  • Kostenverfolgung
  • Leadmanagement
  • Marketing-Management
  • Team-Aufgaben
  • Vermögensverwaltung
  • A/B-Tests
  • Anmelden / Abmelden
  • Automatische Antworten
  • Berichterstattung / Analyse
  • Bildbibliothek
  • CAN SPAM-Compliance
  • Drip-Kampagnen
  • Dynamische Inhalte
  • Ereignisgesteuerte E-Mail
  • Kundenbefragungen
  • Mailinglisten-Management
  • Mobil-ootimierte E-Mails
  • Vorlagen-Management
  • WYSIWYG-Email-Editor
  • Zielseiten / Web-Formulare
  • E-Mail Marketing
  • Immobilien-Datenbank
  • Kalenderverwaltung
  • Kontaktmanagement
  • Kunden-/Immobilienabstimmung
  • Kundendatenbank
  • Leadmanagement
  • Prospekt / Katalog drucken
  • Provisionsmanagement
  • Vertragsmanagement
  • Verwaltung von Auflistungen
  • Website-Management
  • Gemeinsame Kontakte
  • Kontakt-Datenbank
  • Kontakte importieren/exportieren
  • Leadmanagement
  • Planungs-Tools
  • Sales Pipeline Management
  • Segmentierung
  • Suchen / filtern
  • Verfolgung von Interaktionen
  • A/B-Tests
  • Analytik
  • Bearbeiten in Echtzeit
  • Drag & Drop
  • Formularerstellung
  • SEO-Management
  • Vorlagen
  • reaktionsfähig
  • Aktivitäts-Verfolgung
  • Kampagnenmanagement
  • Lead Scoring
  • Lead Segmentierung
  • Lead-Distribution
  • Lead-Erfassung
  • Lead-Pflege
  • Pipeline-Management
  • Planungs-Tools
  • Quellen-Nachverfolgung
  • A/B-Tests
  • Analytics/ROI Tracking
  • Anpassbare CTAs
  • Drip-Kampagnen
  • Dynamische Inhalte
  • Lead Scoring
  • Sales Intelligence
  • Segmentierung
  • Social Marketing
  • Suchmaschinen-Marketing
  • Websitebesucher-Nachverfolgung
  • Zielseiten / Web-Formulare
  • E-Mail-Antworten-Kontrolle
  • Katalogisieren/ Kategorisierung
  • Kundenbetreuung-Tracking
  • Kundendienst-Analyse
  • Leistungskennzahlen
  • Live-Chat
  • Self-Service Portal
  • Suche
  • Wissensmanagement
  • Bonus-Verteilung
  • Nachverfolgung von Referenz-Benutzung
  • Nominations-Nachverfolgung
  • Programm-Hinweise
  • Suche
  • Angebotsmanagement
  • Auftragsmanagement
  • E-Mail Marketing
  • Einkaufswagen
  • Inventarverwaltung
  • Kanalmanagement
  • Katalogmanagement
  • Kundenkonten
  • Management mehrerer Geschäfte
  • Produktkonfigurator
  • Retourenmanagement
  • SEO-Management
  • Treueprogramm

Alternative Produkte

Die hilfreichsten Reviews für Infusionsoft

We were a loyal IS customer for 10 years until...

Mit Google übersetzen Bewertet am 2.11.2018
Vincent po B2b consultant
Managing Director & Global Chief Marketing & Technology Officer
Ethan Hathaway
Informationsdienst, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: asdf
4/5
Gesamt
3 / 5
Bedienkomfort
3 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Product is fine, but management, support and client service leaves a lot to be desired.

Vorteile: The product itself is very useful and good. While there are no "perfect" automation apps on the market that fulfill all our requirements, IS did a relatively good job of it.
They've been pushing lots of regular updates which is good, but doesn't make up for what I'll describe in the Cons section.

Nachteile: Many other automation apps have built-in features that are very useful, but Infusionsoft requires a LOT of 3rd party apps (which adds on a lot of costs for a small business) to do a lot of things other apps have out of the box. As mentioned, I understand no app on the market is 100% perfect and the other apps have their own deficiencies.
The worst part of Infusionsoft is not the product itself (the product is relatively good) but it's the entire management and customer support that is problematic.
Often times, chat support (while friendly & quick), is not very familiar with the IS product. Often times, it's the we the customers who know more than they do. Finally, as mentioned, we were with IS for 10yrs and then they decided to raise our price by 400% giving us only 30 days notice via email (and a poorly written one). This has caused a furor amongst long-time clients & resulted in a large exodus of long-time clients. Apparently the new management didn't really care, despite many of thus believed we were grand-fathered into our original plans. All in all, many of us felt it was poorly handled by management and that's why we left them after ten years, despite the pain of migrating to a new platform. They are trying to expand globally but IS is still not really setup to work internationally. We were probably one of the first companies in Asia to use them and they completely ignored our feedback or even show any interest us when we attended a live seminar with them.

Great if you need no web integration or visualized reports, terrible otherwise

Mit Google übersetzen Bewertet am 6.9.2018
Erica d. Bass
Director Of Administration
VTR
E-Learning, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: asdf
2/5
Gesamt
1 / 5
Bedienkomfort
3 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We got InfusionSoft primarily to be able to send automated email campaigns based off of actions people were taking on our web app. We were led to believe that they had the RESTful API infrastructure for this, and so we went for it. Also, we were told we'd have to have the ecommerce product to meet our goals, and in our onboarding we learned that we actually did not. Coming up on 10 months later, it is the worst business decision we ever made. Their REST API is not fully functional, and when presented with issues, their Dev team suggests that you switch to using their old API [with which our integration is not compatible, and which they are working to sunset anyway]. Worse, they require manual reauthentication of the API token on a regular basis AND the support for their API is outsourced and is unresponsive and unhelpful. When a reauthentication error took place that essentially mooted our entire integration two months ago, they took weeks to get back with us. Now, since we've moved to their new interface, there is no way to opt-in our users so we can send them emails [the only people we put in the CRM are people who registered accounts on our site]. This has rendered InfusionSoft 100% useless, and all our integration work is trash.

Vorteile: The campaign builder is easy to learn and easy to use, as well as the email builder. It will get all your basics taken care of there, and being able to preview an desktop AND mobile was a huge pro.

Nachteile: It is very difficult to navigate to what you need, even with adequate training. Nothing is intuitive, and all of the reports are just lists of contacts filtered for something.
Most importantly, this tool is not adequate if you're wanting to integrate at all. Even they say that you may need to hire an InfusionSoft partner to manage your tool for you to use it to the best of its capability. I would argue that if you need to hire a specialist to use your SaaS for you, your SaaS is not a good tool.

Antwort des Softwareanbieters

von Infusionsoft an 10.9.2018

Hi Erica,

I am truly sorry to hear that you have had such a frustrating experience. I have looked into your case history and it sounds like, unfortunately, your recent API ticket just did not get to the appropriate team quickly enough. API support is not outsourced, but it sounds like you initially worked with our contracted support team and there was a delay in getting your ticket with our advanced team.

We apologize for the experience, and have reached out to resolve the issue, as well as refunded you for this period. Again, this is not the experience we want for our customers and we understand your frustration completely.

Regards,
Sarah, Advocacy Manager

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