von Cottonwood Software
Wer nutzt diese Software?
Campgrounds and RV Parks, or similar site-rental businesses.
Durchschnittliche Bewertung142 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
- Startpreis $720/einmalig
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Installiert - Windows
Support während der Geschäftszeiten
Angaben zum Hersteller
- Cottonwood Software
- Gegründet 1996
Über Campground Master
Campground Master can simplify the task of reservation management for any campground or RV resort, or any kind of hospitality or rental business. We can help you make the transition to a computerized system as quick and easy as possible. With its emphasis on ease of use and flexibility, Campground Master helps you manage your business the way you want. We encourage you to download and try our software, free of charge, so you can see for yourself how simple it is to customize and operate.
Die hilfreichsten Reviews für Campground Master
Bewertet am 30.4.2015
Excellent, user-friendly program
Campground Master is an easy to learn, user-friendly program. It is generally easy to fix any errors made while using the program.
It does have one or two "glitches" in the program that need to be addressed - one in the overall bookkeeping area. Generally, when checking someone out, the only transactions we need are to charge the customer for electric used and to issue a refund for the gate card that they return to us. We have found that we need to charge and put through the payment for electric first, then do the gate card return. We cannot simply put the electric charge on the account, then the gate card refund and charge the customer for the difference. If we do it this way, it messes up our end of the month bookkeeping because the program will not let us allocate these (separate the two charges) for the correct amounts. We get around it by doing the complete electric first (put the charge on the bill and also do the payment), and then doing the gate card return. It's annoying to have to do it this way, not to mention trying to get our various day managers to remember to do it that way. Another issue is that when managing a guest staying with a camper, if you mark them "checked in," in the "Manage Guests" program, and then later mark them "checked out," it still shows that they have a guest if you mouse over their name on the Rack. You can't get rid of the "+1." We get around this by never marking the guest as "checked in," we simply leave it as "pending." We put a note in the system that they were actually here, from "such and such" a date to "such and such" a date. When the guest leaves, we just go into "Manage Guests" and "cancel" the reservation. It would be nice, in using "Manage Guests" to be able to mark them "checked in" and "checked out" like we do with any normal reservation. These problems, however, are minor ones and can be worked around. Overall, I (and my day managers) feel that Campground Master is an excellent program. I definitely feel that it is the best program around for managing a campground and I would highly recomment it.
Bewertet am 29.4.2015
WE have loved the easy use of this program
We have really enjoyed the easy use of Campground Master. When we have had questions or concerns it has been easy to call or email them and get quick answers. The "Help" menu is awesome and we use it alot. The daily tips also teach my employees easier ways of using the programs.
*** Issues***I would like it to add monthly prices for our monthly guests because we have to do them manually. We haven't mastered it any other way yet. I am not a fan of the "Paid thru date". When we have long term guests and we extend them out the full year, if we put in a monthly price it will give us a price for paying a full year. If we put in a single monthly payment we have to remember the change the "paid thru date". When we have multiple accounts, and each one is so different it can get frustrating. I understand why its there, and I understand there are ways to work this but some employees have had a hard time learning that feature. We also have guests who have RV sites on a monthly basis plus storage. We know we can sinc the sites together but we still have to go to each individual account to print a receipt for each one. The other issue we have found is that when we have monthly residents, the receipts can get lengthy by the end of the year. We try to delete the previous year transactions each january to make these receipts print on less paper. However, when you delete this information it deletes it permanently. We would like to still have it saved but just not to where it will print so many pages. Another issue we have had is that if one person makes a reservation for 3 sites, we cannot have 2 different employees check them in at the same time if they are all under one name. Only one employee can check in this multiple reservation. Any helpful ideas or hints that would help us in these matters would be greatly appreciated.