Yardi Voyager
von Yardi Systems
Was ist Yardi Voyager?
Yardi Voyager ist ein vollständig integriertes, browserbasiertes Unternehmensverwaltungssystem, das speziell für Immobilienbesitzer, Manager und Investoren in globalen Immobilienmärkten entwickelt wurde. Das Voyager-Unternehmensverwaltungssystem zentralisiert Buchhaltungs- und Immobilienmanagement-Daten in einer einzigen Datenbank und ermöglicht auf Knopfdruck aktuelle Berichte.
Yardi Voyager – Details
Yardi Systems
http://www.yardi.com
Gegründet 1982
Yardi Voyager – Kostenübersicht
Yardi Voyager bietet keine Gratisversion und keine kostenlose Testversion.
Kostenlose Version
Nein
Gratis Testen
Nein
Einsatz
Cloud, SaaS, Web
Training
Persönlich
Live Online
Webinare
Dokumentation
Kundenbetreuung
Support während der Geschäftszeiten
Online
Yardi Voyager Funktionen
Alternative Products
Yardi Voyager – Nutzerbewertungen
Zeigt 5 von 128 Nutzerbewertungen
Verifizierter Rezensent
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Gesamtbewertung5/5
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Benutzerfreundlichkeit3/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung2/5
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Preis-Leistungs-Verhältnis3/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 11.10.2018
"Yardi Voyager"
Kommentare: The onboarding was awful. I wanted to cancel the conrqctnhalfway through and we were actually upgrading from an old Yardi platform, not another software. Once getting through that though it is a truly phenomenal product.
Vorteile: Capabilities are almost limitless. So many options and modules available. It’s expensive but can automate enough workload that administrative staffing can. It really is amazing what it can do.
Nachteile: The onboarding was brutal. Yardi has no subject matter experts on their teams that actually care understand property management and maintenance and that makes it very difficult to speak the same language. Some of their trainers are great and some are awful. The trainers are not Yardi employees they are independent contractors.
- Quelle des Nutzers
- Bewertet am 11.10.2018
Samantha N.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit4/5
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Eigenschaften & Funktionalitäten5/5
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KundenbetreuungNicht bewertet
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Preis-Leistungs-VerhältnisNicht bewertet
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 9.12.2019
"Best Property Management Software Available. Period."
Kommentare: Yardi Voyager is the most professional and functional property management software available. Although a little pricey, your business will thank you for it by running so much smoother.
Vorteile: Yardi has the most functions out of any property management software on the market. You can easily see your day/week/month on the home screen and know how many appointments your office has. You can easily see what amenities each unit has individually, which helps when tracking market price increases and quickly being able to justify them to tenants/higher ups. You are able to run any type of report you can dream of; Yardi Voyager has you covered.
Nachteile: Yardi is not able to be used if the internet is down. This is inconvenient if you have an unreliable internet connection. Also, the Yardi server is often down and it is hard to get ahold of customer service. So, it feels like when your internet is working just fine, Yardi's server isn't. And vice versa. Additionally, it is a little difficult to train new users on Yardi Voyager; once they get it, they can really take off! But, in that beginner start up, there are often a lot of errors made and you can't delete duplicate guest cards and such.
- Quelle des Nutzers
- Bewertet am 9.12.2019
Genesee J.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung3/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 9.4.2020
"Yardi is a good program with a lot of fun features"
Kommentare: This program is easy to learn, easy to navigate, and if you play with it enough you will find lots of new things to use it for.
Vorteile: Reporting is easy on Yardi. I like the look of all the reports, and find that the two places I can print them from are really easy to find.
Nachteile: There are a lot of "options" in drop down menus that are not actually options. One terrible thing is I can't even print a full list of addresses without it being labels.
- Quelle des Nutzers
- Bewertet am 9.4.2020
Benjamin L.
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Gesamtbewertung3/5
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Benutzerfreundlichkeit1/5
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Eigenschaften & Funktionalitäten2/5
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Kundenbetreuung1/5
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Preis-Leistungs-Verhältnis2/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 18.9.2019
"One of the most challenging parts of my job is managing Yardi."
Kommentare: 7s is a much better product than 6, which is a nice surprise. And payscan has worked well so far. In general, it's been a real struggle. It's just been really hard making Yardi work for my company. Occasionally, I come across a person who is great and knowledgeable, like [SENSITIVE CONTENT HIDDEN] and I try to reengage him or her but it's not always possible to get the same person to help. And sometimes you get one of the support team who is not very good and things can take a long time to get sorted out.....
Vorteile:
It has a robust set of features and has many modules such as rentcafe that are native (hope I'm using that term properly) to the environment- meaning no need to integrate with third party software providers.
Tech support is usually quick to respond.
Nachteile: You really need your own Yardi tech department to get the most out of it. If you don't it becomes critical to work with a Yardi consulting firm in order to customize the software to your business or implement new features. For some reason roommates are treated differently than "primary" lesees by the system. It's infuriating that residents are handled differently just because one was entered into the system first and is considered to be the "primary" resident, even when both folks are on the lease. Moving roommates in and out of the system is a nightmare for accounting. Customizing the leasing process and documents was so difficult and time consuming I had to fire Yardi from the job and engage an outside consulting firm. Yardi refunded my support hours upon request, so that part was good. The workflow is not set up to work in places like Boston or New York. The concept of a broker is foreign to Yardi folks. If you own or manage a single large property or community where all leasing is done in -house then no problem. If you own many properties in urban areas and rely on outside brokers to rent apartments choose a different software platform. Yardi support techs can be infuriating and there is no single person or team that is responsible for my account. I have team leaders for Voyager, Payscan, RentCafe, Lease Docs etc. but no single person is really "driving the train." I've been waiting 3 months or more for the correct version of my annual invoice.
- Quelle des Nutzers
- Bewertet am 18.9.2019
Britt S.
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Gesamtbewertung4/5
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Benutzerfreundlichkeit2/5
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Eigenschaften & Funktionalitäten4/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis4/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 25.2.2020
"Property Management"
Kommentare: I am still learning something new every day. It is a very nice system to do property management but it took me over 6 months to fully understand the software & how to use it proficiently.
Vorteile: Doing my monthly balancing is very easy with Yardi. I am able to drill down & figure out where I am off. I like the fact you can pull reports for the G/Ls for each individual company.
Nachteile: How long it has taken me to know the software. Everytime I am on the phone with customer service, I learn new features about the software that I guess is common knowledge with Yardi.
- Quelle des Nutzers
- Bewertet am 25.2.2020
