Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden
Was ist MAPCON?
Mapcon Technologies, Inc. verfügt sowohl über ein Lite- als auch ein Pro-CMMS sowie verschiedene erweiterte Module, mit denen du das System optimal an deine Bedürfnisse anpassen kannst. Sie ermöglichen Nutzer*innen die Installation auf ihrem eigenen Server oder sie können sie für dich hosten. Die Softwarepreise basieren auf gleichzeitigen Nutzer*innen anstelle einzelner Lizenzen, wodurch Unternehmen Geld sparen. Mapcon verfügt über alle Funktionen eines typischen Systems und viele andere, wie erweiterte Berichterstattungstools, eine robuste mobile App und viele andere.
Wer verwendet MAPCON?
Jedes Unternehmen, das sein Wartungsmanagement vereinfachen möchte.
Du bist nicht sicher, ob MAPCON das Richtige ist?
Mit einer beliebten Alternative vergleichen
MAPCON
Weitere gute Alternativen zu MAPCON
Bewertungen über MAPCON
A great product with even better customer service
Kommentare: I have been working with Mapcon for about 4 years now and I was the one tasked with building the system from the very bottom, up. The system has its ups and downs and shortcomings like any other program (some times automatic reporting is a bit tedious); however, the ability for it to maintain records, notify affected employees, and allow our users to create and check the status of work orders and inventory is invaluable. It has saved our company both time and money, which is a must in this economy. And, if I ever experience an issue, their customer service are prompt, knowledgeable, and always easy to work with. You get a person every time and there is no hassle. Great product with even better customer service.
Vorteile:
The ability to obtain reports, manage inventory, and track work requests to completion Track spending through different departments
Nachteile:
Automatic reporting doesn't always send out to list Some options are hard for non computer savvy users to understand
Antwort von MAPCON Technologies
vor 8 Jahren
Hi Patrick, Thanks for taking the time to leave us a review! We have passed along your comments to our trainer, Steve, since he will be at your location soon for training. He will go over the reporting options with you. I¿ve been talking to you for years now and appreciate your kind words about our customer service. As you know¿call if you need us. :) -Diane ¿
Great Software and getting better.
Kommentare: So far we have been pretty happy with this software. Support has been really helpful too. They were quick to fix a bug I found in the mobile app. I like that they seem eager to constantly improve their software too. For us our ultimate goal is to utilize the mobile app as much as possible and have a completely paperless system. For now we are still printing the PM's and entering them in manually until we can get everyone using the mobile app.
Vorteile:
The mobile side of the system is what drew me in. I like the idea of being able to create work requests, work orders, complete pm's etc. all from the mobile app. I also plan to use the mobile app to help track some of our inventory in the future. I also like that the person requesting the work can get updates on its status by email.
Nachteile:
For new users it can be difficult for them to understand sites and zones and just getting them started in general. Also, I would like to have more storage space for attachments. I would like to be able to have equipment manuals and even some videos for some of the assets and pm's. I have been able to somewhat work around this by using dropbox and just supplying links but that seems to be hit or miss on the mobile side.
Antwort von MAPCON Technologies
vor 8 Jahren
Hi Flint, Thanks so much for taking the time to leave a review. Our marketing team is actually working on creating a video explaining Sites and Zones. It will be on our website soon. We have taken your software feedback and sent it directly to our programmers for them to consider for future releases. Thanks again! -Diane
Good, not great
Kommentare: Unfortunately the PO side of MapCon is not as robust as I had hoped. If I fully understood the lack of ability for reporting options I may not have upgraded at all. At least with the old system we could create our own reports. I expected an upgrade to be not only more user friendly but also, at minimum, have the same capability of the original. The upgrade is nice but the limiting of M #'s and Assets seemed to a bit sneaky. While yes the quote mentioned numbers, the original MapCon had no such restriction and I believe that aspect should have been a talking point. As for customer service, we have have had to make multiple calls to follow up on requests. I expect better communication. We should not have to make those follow-ups to see where things are at.
Vorteile:
Better interface than original
Nachteile:
Not as flexible as original, limited M #'s and Assets, specialized reports have to go through MapCon not created in-house,
Antwort von MAPCON Technologies
vor 8 Jahren
Hi David, Thanks for taking the time to write a review. We try to make our system scalable so it will fit both large and small organizations. This is why we price our systems according to number of assets and inventory parts as well as number of concurrent users. Our user quick reporter is not available from the purchasing module currently but it will be soon. We do offer an advanced business intelligence reporting tool, but it does require a more advanced level of report writing. We are continuing to improve internal procedures to meet our clients needs. Hopefully these improvements will ensure nothing falls through the cracks.As for our customer service, we pride ourselves on our world class support and truly believe the experiences you have had were the exception, not the rule. That being said, we do appreciate your feedback and will work hard to make sure our service is always consistent. Thanks again! -Diane
Older Version 5.1SP4
Kommentare: It is a good system for the price. Systems are only as good as the planning of configuration and data entry, most offer very similar features. This system will do most of what is required, however do to the age of our version, it lacks in mobility and domain integration. The newer systems offer this mobility and integration, however it parses out, and charges for, some of the modules that are all included in the older version. Regardless, costing is sensible compared to other systems and it is a company that listens and does try to build and address problems related to their customers.
Vorteile:
It works for our specific needs. It is not too much and too expensive to where it is justifiable to purchase and make it work for if we put effort into making sure the data is accurate.
Nachteile:
There are bugs, it does lock up and at times corrupts data. Some of the batch changes do not always works well. The mobility can be cumbersome. We know it may be due to the age of our system, which I can only speak from.
Antwort von MAPCON Technologies
vor 8 Jahren
Hi Todd, Thanks for sending this review. We appreciate your being a customer of ours for so long! If you ever change your mind and think you would like to upgrade, you know how to reach us! -Diane
Administrator
Kommentare:
For the most part it is working well. There are a few issues that we need to work through and are hoping that it can be used in the manner that we need. It is sometimes difficult to set up a partial inventory. I still wants to print out the entire location inventory instead of just specific locations. We also have issues with the auto re-order attaching parts to an existing requisition instead of creating a new requisition.
Over all it is working well for us and is building significant history for repairs and parts. We will continue to work through these issues and hopefully we can get the results we desire.
Vorteile:
Due to the repetitive nature of the software it is easier to train new employees on the basics of Mapcon.
Nachteile:
We have been working on the barcode module and are finding that because of limitations we may not be able to perform all of the functions that we would like.
Antwort von MAPCON Technologies
vor 8 Jahren
Hi Ken, Thanks for leaving us a review. Our trainer, Steve, will be coming to do on-site training at your facility soon, and he can help you work through some of these issues. In the meantime, feel free to call us for support if needed. -Diane
