MCS-rm rental software

MCS-rm rental software

von MCS Global

Wer verwendet MCS-rm rental software?

Kleine bis hin zu Mietfirmen auf Unternehmensebene mit zwischen 1 und 2000 Endnutzern weltweit.

Was ist MCS-rm rental software?

Vor kurzem feierte das Unternehmen das 30-jährige Jubiläum der Entwicklung von Software für die Vermietungsbranche. Die führenden Mietverwaltungslösungen werden laut Hersteller von über 500 Kunden weltweit eingesetzt und basieren auf der neuesten Microsoft.NET-Technologieplattform. Dies spiegelt das Engagement wider, Lösungen anzubieten, die in Design, Funktionalität und Qualität überlegen sind und die erschwinglich, hochgradig konfigurierbar und einfach zu bedienen sind.

MCS-rm rental software – Details

MCS Global

https://www.mcsrentalsoftware.com/

Gegründet 1976

MCS-rm rental software – Kostenübersicht

MCS-rm rental software bietet keine Gratisversion, aber eine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

MCS-rm rental software Funktionen

Asset Tracking Software
Abschreibungsmanagement
Aktivitäts-Verfolgung
Audit Trail
Barcode / RFID
Check-in/Check-out
Entsorgungswirtschaft
Reservierung-Management
Standortverfolgung
Arbeitsauftragsverwaltung
Bestandskontrolle
Garantie-Nachverfolgung
Gerätenachverfolgung
Job-Management
Wartungsplanung

Der Softwareanbieter hat diese Information nicht vervollständigt.

Auto-/Bootsverleih
Inspektions-Management
Instandhaltungsmanagement
Inventarverwaltung
Mehrere Standorte
Online-Buchung
Raten-Management
Reservierung-Management
Säumnisgebühren-Berechnung
Terminplanung
Vermietung medizinischer Geräte
Vertragsmanagement
Wiederkehrende Mieten

MCS-rm rental software – Nutzerbewertungen

Zeigt 5 von 19 Nutzerbewertungen

Gesamt
4,4/5
Benutzerfreundlichkeit
4,2/5
Kundenservice
4,2/5
Funktionen
4,2/5
Preis-Leistungs-Verhältnis
4,2/5
David B.
Project & Support Manager
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 27.12.2017

"Over a decade later and we don't regret a single day with MCS."

Kommentare: If we run into any issues, there is always some kind of assistance available. Whether that's by logging a call in the MCS Customer Club for some help from the MCS Customer Services team, or by looking at self-help sheets on the MCS Knowledgebase. We're looking forward to some of the new developments to come in the software, they just keep bringing out new things that we want to use!

Vorteile: We have a great relationship with all the team at MCS and they've been invaluable to our business since the day we started using MCS-rm all the way back in 2004. There's really not much of the MCS-rm solution that we haven't used, and if we're not using it - chances are we fully plan to eventually.

Antwort des Softwareanbieters

von MCS Global an 2.1.2018

Hi David,
It's great to hear that you are getting so much use out of the MCS-rm solution. As you know, our development team are always working hard to bring new ideas and solutions to life. Now we also have the 'MCS Collaboration' where users can put forward their own enhancement requests and vote on other ideas too. The enhancements with the most votes will then be developed which in turn helps us to shape our software to best fit your needs. MCS

  • Quelle des Nutzers 
  • Bewertet am 27.12.2017
Jos V.
Operations Director
Öl & Energie, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 22.4.2020

"A COMPLETE, INTUITIVE AND RELIABLE SOFTWARE SOLUTION FOR OUR GLOBAL RENTAL BUSINESS"

Kommentare: We know there are cheap, alternative rental software packages on the market, but these tend to be aimed at the smaller business - often falling short in functionality somewhere along the line. MCS has a lot of functionality available within it and a lot of experience in rental market, and therefore we know that we can grow with it over time. It has already improved our operational efficiency and has already shown its real value.

Vorteile: When we went out to look for a software solution we decided we wanted to deal with a mid-sized company which is large enough to be reliable, yet small enough to be flexible. From the first enquiry through to implementation they took the time to understand our business and assisted us in re-shaping our internal business processes, in order to simplify and optimise our processes. MCS is always on hand to support us as and when required, and it is always done within a reasonable timeframe. This includes tweaking our software to optimise it even further for our changing needs and requirements.

Nachteile: We only make use of approx. 60% of all software we have purchased. The main focus we have is keeping track of thousands of systems we deploy all around the world. The system is allowing this to happen really well. Any small issues that have arisen have been solved “on the fly”. Maybe WE will discover some issues in the future, but we have no worries about them being handled promptly on request.

Antwort des Softwareanbieters

von MCS Global an 30.4.2020

Hi Jos

Thank you very much for taking the time to provide us with such a great review. We are delighted that you rate MCS so highly and that it is proving to be so valuable to your business.

We pride ourselves on providing customer service excellence and are therefore are very pleased to hear about your extremely positive experiences with MCS and our support team.

We're so pleased that you've chosen MCS-rm as your future proof system. If you ever need any help with expanding your use of MCS, you know where we are and we're always happy to help. The MCS Team

  • Quelle des Nutzers 
  • Bewertet am 22.4.2020
Ruben D.
Applicatiebeheerder
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 5.2.2018

"So much functionality and great customer service "

Vorteile: One of the great benefits we've seen since using MCS is the ability to create reports and dashboards based on the data in our hire system.

At Hoogwerkservice, we have a vision of becoming paperless and taking full advantage of mobile apps. It is great to know that MCS are fully able to support us with this with their variety of mobile hire solutions to help us reach our paperless goals.

We also love their RM-Web solution that means we don't need to connect on a desktop PC or via a VPN in order to edit any quotes, actions or contracts. It makes life so much easier.

We get on really well with the team at MCS, both the development and customer service team have been fantastic and they're always more than happy to help us!
We don't really have any negatives about MCS. Whenever we have an issue or need some help with something, we use the Customer Club where we can log incidents, view new software requests and see the latest software releases. Whenever we've raised something on the platform, the customer service team are always quick to respond and help us solve the issue.

There's also the knowledge base which is helpful when we can't figure something out, that way we don't need to log incidents and sort it out ourselves instead. It's great!

Antwort des Softwareanbieters

von MCS Global an 19.12.2019

Hi Ruben,
Thanks for your glowing review!
It's great to get feedback that we are supporting your business in achieving its paperless goals and that you are getting the information that you need.
We pride ourselves on providing a second to none support service so it is really good to hear about your positive experiences. MCS

  • Quelle des Nutzers 
  • Bewertet am 5.2.2018
Marcus P.
Managing Director
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 5.9.2017

"Used for 10 years and very satisfied. Easy to use software that simplifes our routines."

Vorteile: We get good comprehensive control over our rental machines. It's easy to use when renting your machines. The invoice management is simple and saves us a lot of time.

Nachteile: Many reports on our system do not work properly and therefore should be removed. It takes too long to enter your support cases using the online portal. It is easier for me to phone in and then I get an instant response.

Antwort des Softwareanbieters

von MCS Global an 25.9.2017

Hi Marcus,

Thanks for your review. It's good to hear that MCS-rm is doing an excellent job for you with your rentals and we are very proud to have been your partners for such a long time. We were sorry to hear that some of your reports are not working as expected. This does not sound normal. It is likely to be caused by old MCS reports from your previous MCS software version so we have contacted you to resolve this and also to find out how this happened.

Your comments on simplifying our incident logging procedures will be shared with our development team as our internal systems are being enhanced on a regular basis and we are always interested in hearing how we can improve our customer experience.

You may like to know that we have just taken on an additional Swedish speaking person, Niclas, in customer services to help our growing business.

MCS

  • Quelle des Nutzers 
  • Bewertet am 5.9.2017
Mark D.
Director
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 1.8.2017

"The software has developed greatly over the years and has been a key component of our hire business"

Vorteile: We have been using MCS for over 13 years now and have always had a good positive working relationship. As a company who also likes to have the best and latest software we have found that MCS has been quick to develop their software in line with the ever-demanding changes and updates from Microsoft as well as other software's like Sage. The ability to scan our barcoded documents has allowed us to reduce the amount of paperwork we keep and allows us to supply P.O.D's when requested.

Antwort des Softwareanbieters

von MCS Global an 4.8.2017

Thank you for the review Mark. It's great to hear that you have a good working relationship with the MCS team and that we have supported you well over your 13 years using MCS-rm. A new collaboration feature is now available on our Customer Club where you can make your own suggestions for software enhancements as well as vote on development ideas that have been put forward by other users. We hope that our new website gives a more transparent view of the potential of MCS and, of course, there's a range of information for you in the releases area of the Customer Club and Knowledgebase too. MCS

  • Quelle des Nutzers 
  • Bewertet am 1.8.2017