Wer nutzt diese Software?

Banyon specializes in organizations that bill from 100-50000 customers.

Durchschnittliche Bewertung

6 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis 3.400,00 $/einmalig
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Installiert - Windows
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Banyon Data Systems
  • http://www.banyon.com
  • Gegründet 1981

Über Banyon Utility Billing

Since 1981 Banyon has been providing our user-friendly utility billing software(WinUB) to Cities, Towns, Villages, and Utilities. WinUB software will allow you to easily bill customers for Water, Sewer, Storm Sewer, Trash, Recycling, Gas, Electric, or any other service you want included on the bill. Features include auto pay, web payment, email billing, meter hand held interface, bill history printing, penalty removal, auto reverse NSF checks & many more. Schedule a web demo today.

Banyon Utility Billing Funktionen

  • ACH Zahlungsabwicklung
  • Abrechnung & Rechnungsstellung
  • Arbeitsauftragsverwaltung
  • Einziehen / ausziehen
  • Elektrizität
  • Erdgas
  • Inkasso-Management
  • Kabel
  • Kontoverwaltung
  • Kundenmanagement
  • Müll
  • Nicht gemessene Abrechnung
  • Nutzungs-basierte Abrechnung
  • Online-Zahlungsabwicklung
  • Raten-Management
  • Service-Anrufmanagement
  • Strafe-/ Obergrenzen-Verarbeitung
  • Wasser
  • Zählermanagement

Die hilfreichsten Reviews für Banyon Utility Billing

Comprehensive software - great for our city

Bewertet am 8.4.2014
Trish P.
Auditor
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I typically do not like programs written in Access so for me to give such a product a good review, it must be a superior product. Banyon Utility Billing is just that. Every program has its glitches and wish lists, but this program is very stable and reliable. I only have about 250 utility bills to send out each month but I can complete the task in about an hour. We use postcard bills so that time includes tearing the cards apart. I have complete customer information at my fingertips when someone makes an inquiry. Receipt entry is quick and easy. If one customer pays for more than one account with one check, I discovered that if you have a common name associated with each account, you can choose all of the accounts at once and apply the check payment to them all together. The biggest con in receipt entry is if you have a customer that has moved, the current account is not the default top line. You have to move the mouse and select the current account, which is the bottom line. That is fine for mouse users, but for old keyboard people like me, it is annoying. We offer direct payments to our customers. Banyon was very helpful in getting this set up. We had a few trial and error runs, but that was because our bank was new at handling ACH files. The system performs great and our customers love it! We are just starting to use budget billing. It seems to have a few quirks. I don't like that you cannot assess a penalty to a budget billing account, so we only allow budget billing if the customer signs up for direct payments. I would like to see the bill history available on a tab on the customer screen like the trans tab. Still it is easy to access with a right click menu. There is so much more to utility billing that I haven't played with yet. It is a powerful and comprehensive program. Banyon is continually improving the product too. It is very well supported and I would highly recommend it.

A+ Customer Service

Bewertet am 15.7.2016
Liz S.
Business Manager
2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Banyon Utillity Billing is easy to use. Customer support is timely and helpful. Reports have been written at my request.

Vorteile: Ease of use

Reid Village Water District review on BDS

Bewertet am 15.4.2014
Rachel C.
office manager
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: It is very user friendly. But when I cannot figure something out, I always rely on the wonderful customer service. Most all my experiences were successfull in the end. A small con with customer service was that sometimes I get someone who can only speak "above my understanding" .

Banyon Data System Products

Bewertet am 8.4.2014
Madonna P.
Office Manager
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: For about 15 years I have been using Banyon software in my employment with a municipality. I have trained multiple people on how to use the software with little effort because the software products are so user friendly and easy to pick up on. Thank you Banyon!

Banyon Utility Billing review

Bewertet am 9.4.2014
Linda W.
Receptionist/Clerk Typist
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: It's early days yet, but so far so good. Still learning to navigate through different options.

Lies weitere Bewertungen