Volusion eCommerce

"Create an E-Commerce Store"

Kommentare: Small business owners and solo entrepreneurs who aren’t sure where to begin developing an e-commerce outpost can utilize Volusion’s tools to guide them through the entire process. As an A-to-Z e-commerce solution, Volusion offers everything that a business owner could need to sell his or her products online. This includes website design services, credit card processing features, and marketing tools. Volusion’s credit card processing features are especially impressive, given what a headache it can be for a solo entrepreneur to set up a payment processing system on his or her own. Upon joining Volusion, users are encouraged to submit a single application to apply for the option to accept Visa, MasterCard, American Express, and Discover. Merchants can take advantage of direct deposits, and a real-time payment gateway that is exceptionally convenient. As a result, businesses that display the provided “Verified Volusion Merchant” seal on their websites can expect to see increased sales almost immediately.

Vorteile: The all-in-one system handles every aspect of building an e-commerce store.

Nachteile: Only merchants with Gold and Platinum plans have API access.

"Volusion is my only choice for SMB Ecommerce"

Kommentare: I have owned Ecommerce sites since 2004 and Volusion is the best service for my needs. Excellent library of features and very easy to use. Integrates with numerous marketplaces as well.

Vorteile: - Ability to input COGS (the price I'm paying a manufacturer/supplier).
- Ability to automate orders to be sent to vendors
- Import/Export functionality works very well
- Provide important features like the ability to setup redirects, edit your robots.txt file, etc.

Nachteile: - Volusion does offer SEO-friendly URLs but the naming convention applied could be cleaner
- Volusion's free website templates are good, but very simple. If you would like a more advanced template their custom development fees are costly

"In over 10 years with Volusion my overall experience has been fantastic!"

Kommentare: This software has allowed me to run a successful online business for more than 10 years.

Vorteile: I love everything about Volusion. The software is easy to use and it does everything I need it to do. In my 20+ years in business online I have had a lot of ecommerce carts and nothing even comes close to what Volusion does. Their support is excellent, although at times you do have to wait to speak to customer service, but they always resolve my issues quickly. They have even at times fixed things for me that is not really in their job description. My site was recently redesigned with a new template and it is so much easier to navigate and I have and so many compliments from long time customers. It is hands down the best shopping cart I have used in 20 years. The help files they provide are very helpful and I am able to resolve many issues myself. They are constantly adding new features that make my day to day life easier.

Nachteile: At this time I can only think of one issue that I wish were different. There are a couple reviews from customers that are inaccurate and unfair. In these cases I like to reach out and type a response. The software allows you to do that but you cannot create spaces between what they have typed and what I type. Not only will it not allow me to start a new paragraph, there is zero space between their response and mine. Although I am a perfectionist and wish I could create additional spaces so they can be read easier, it is definitely not a deal breaker for me.

"Very robust software but an outdated dashboard"

Kommentare: This site had a lot of features I loved and were automatically included. Multi-level pricing, customer ticketing, ability to receive multiple payments against an invoice. Features that I no longer have on Shopify or have to pay extra for.

Vorteile: The best thing about Volusion is that many of the features are automatically included in their packages. Unlike Shopify where you have to add other apps to do things you want it to do. We were on Volusion about three years before switching to Shopify and it wasn't our choice to switch.

Nachteile: It wasn't easy for my staff to learn and the dashboard isn't very user-friendly or aesthetically pleasing like it's competitors. There aren't many free themes that make your site look amazing so you really need to pay for customization unless you know how to do it yourself. Also, downtime. It didn't happen often but when it did, you just have to wait until it comes back up.

"OK if you aren't looking to do much."

Vorteile: It has built in inventory and purchase orders, so you can get away with just using Shipstation for shipping. If you are selling a small assortment of products on your own site only, this might work for you.

Nachteile: API is an absolute disaster. You can't find an agency to work with the API because it's proprietary, so you're limited to who is already partnered with Volusion. Do not, under any circumstances, use Volusion's native eBay and Amazon integrations. In fact, if you want to list products on a marketplace, it's best to use any other shopping cart. Parent-child products instead of swatch-linked and organized product variations. Inflexible because there are no metafields that you can create. It's either their predefined fields or nothing at all.