KerioControl

Kommentare: It has been our firewall in our company for 10 years

Vorteile: 1- Easy to learn and setup and it's really user-friendly
2-Very good integration with Microsoft Active Directory
3-Good Internet usage report.
4-Mac Filter is really good
5-Defining Traffic Rules is perfect and easy.
6-Supporting reverse proxy server is a very good facility.

Nachteile: 1-load balancing doesn't work properly most of the times. even when you set connectivity weights.
2-It's a little bit slower than some other solutions such as Mikrotik
3-without it's own specific VPN client (and other VPN connections), users sometimes are not distinguishable by this software and sometimes the traffic rules can be bypassed. for example, we have set that only authenticated users can use the Internet, but a VPN service such as PrivateTunnel can connect to the internet without login to Kerio control, bypass the rules and connect to Internet!

Kommentare: The antivirus, peer to peer, and alerts work very well. Customer service is good when they know how to solve a problem. If they don't expect to be passed back and forth between agents until your case escalated. They will do a remote session to see if a senior agent/manager can figure it out. If they can't then you are pretty much out of luck. In my case anyway. Also if you you ask them to show you how something works that can be hit or miss. Sometimes their agents are happy to help you. Sometimes they act like you are dumb for not figuring it out.

Vorteile: It is fairly easy to use once you get the interface down. Also when you make changes it happens pretty quick and stays how you changed it. You really wont get any surprises that come out of no where really.

Nachteile: If you do have a problem it can be hard/impossible to narrow it down. I have had several issues that I spoke with support with (through email and phone) that they werent able to figure out. Like hours on the phone, dozens of emails. And they just wouldn't know. I dont expect them to know everything but they were just so baffled by some stuff. So I just learned to live with the problem. Like the IPS in Kerio really slows down our internet speed. Spoke with many people about it. Took months and finally after they couldnt they said we dont support your hardware anymore. Why didnt they tell me that just right out of the gate. It was very frustrating