Canto Digital Asset Management

Kommentare: What do you like best?
The flexibility of deployment and implementation was paramount for our organization, as we ended up hosting the solution on premise due to our large file sizes. We love how the metadata is written back to the asset. Additionally, the various ways to access the assets through the web, through apps or through a desktop client made the user adoption go very smoothly.
What do you dislike?
Customizing the software during the installation and implementation phase was more time consuming than we had anticipated and with the new releases of software and portals we have encountered some delays and hiccups (we are working through them). Out of the "box" reporting is significantly lacking compared to the other options, but you can buy a 3rd party addin for that.
What business problems are you solving? What benefits have you realized?
The visibility on where are assets have gone and where they are going is greatly increased, in addition to increasing the visibility of knowing what assets we have while enabling a strong search functionality has decreased duplication of assets and increased productivity and efficiency.

Vorteile: The flexibility of deployment and implementation was paramount for our organization, as we ended up hosting the solution on premise due to our large file sizes. We love how the metadata is written back to the asset. Additionally, the various ways to access the assets through the web, through apps or through a desktop client made the user adoption go very smoothly.

Nachteile: Customizing the software during the installation and implementation phase was more time consuming than we had anticipated and with the new releases of software and portals we have encountered some delays and hiccups (we are working through them). Out of the "box" reporting is significantly lacking compared to the other options, but you can buy a 3rd party addin for that.

Kommentare: What do you like best?
The flexibility of deployment and implementation was paramount for our organization, as we ended up hosting the solution on premise due to our large file sizes. We love how the metadata is written back to the asset. Additionally, the various ways to access the assets through the web, through apps or through a desktop client made the user adoption go very smoothly.
What do you dislike?
Customizing the software during the installation and implementation phase was more time consuming than we had anticipated and with the new releases of software and portals we have encountered some delays and hiccups (we are working through them). Out of the "box" reporting is significantly lacking compared to the other options, but you can buy a 3rd party addin for that.
What business problems are you solving? What benefits have you realized?
The visibility on where are assets have gone and where they are going is greatly increased, in addition to increasing the visibility of knowing what assets we have while enabling a strong search functionality has decreased duplication of assets and increased productivity and efficiency.

Vorteile: The flexibility of deployment and implementation was paramount for our organization, as we ended up hosting the solution on premise due to our large file sizes. We love how the metadata is written back to the asset. Additionally, the various ways to access the assets through the web, through apps or through a desktop client made the user adoption go very smoothly.

Nachteile: Customizing the software during the installation and implementation phase was more time consuming than we had anticipated and with the new releases of software and portals we have encountered some delays and hiccups (we are working through them). Out of the "box" reporting is significantly lacking compared to the other options, but you can buy a 3rd party addin for that.

Kommentare: Overall, Canto is simply too cumbersome and glitchy for something that should be as "simple" as storing and quickly accessing photo libraries. I'd recommend more of a rows/columns type of user interface for albums, instead of the left side dropdown menu types of navigation. Compared to Canto, I'd prefer Google Drive or Google Photos for asset management.

Vorteile: Canto allows our team to store, share, and access digital assets and photography efficiently enough. Ability to create albums, tag photos, large storage capacity – all of these are appreciated and well-received.

Nachteile: The Canto interface seems a bit clunky and glitchy much of the time. The left sidebar to navigate through albums isn't very intuitive or responsive. Often, when clicking on an album name to open its drop-down menu, there will be no response. So the use has to continue clicking and clicking on it. Scrolling down through each album's photos, the loading of preview images usually lags. And the longer you scroll through the pics, the more it lags. To bypass this, often you need to refresh your browser … which takes you all the way back to the top of the album … and you have to begin scrooooollling dooown through all the photos again. (I've tested several browsers – same issue with each one)

Kommentare: We´ve been using Canto from canto since ... 4 years in our company. The time before the organization of our marketing material was not ideal. It was a problem to exchange data from division to division (national and international) - we used memory sticks or hard disks. For me, as a windows user, it was impossible to exchange data with a mac user - because we did not use the same network. Data was outworn and there was no version control or right system. Since we use Canto this belongs to the past! The software is extremely customizable and canto reacts very fast and professional to our needs. We`ve created wonderful processes - for example between Canto and jira (a bug- und issue-tracking-system from other software) - for example between our online marketing and graphic design divisions for the creation of web pages or newsletter. I can count a lot of examples :) !!!
We use Canto in processes with external partners like design agency, freelancer, and photographers. They use the improved web client. Since we use Canto we have access to data from everywhere - this is a great advantage. We love the search function based on keywords (in any language).
Canto will be permanently enhanced - the version 9.1 has a great adobe integration. A lot of people in my company use the batch processing function. Also, the comment function is a great advantage. We daily use it and we love it. It has improved our work!

Vorteile: - endless possibilities
- answers for every case of use

Kommentare: The system is not "heavy" on the infrastructure -it works how you would hope asset management would work. On a few occasions, we have needed to reach out to support for help and they were everything you could hope for. In one instance, my client was not sure if they still had a support contract, but they also had an issue causing some business impact. Due to some turnover and changing of rolls, my client could not find the correct ownership information either. Canto support helped get my client their historical invoices, get them back on a support contract, and help solve the problem. It's important to note: support helped me solve the problem, before my client paid the invoice on the contract. I really thought that was impressive, that Canto recognized the severity of the situation, and was willing to help, when they were perfectly within the right to not help.

Vorteile: After getting the old system upgraded, my client was able to offload some of the work the creative team previously did, to an account services team. That team was able to fulfill client requests for images without getting the creative group involved. It helped speed the responses to clients and vendors as well as balance the workload.

Nachteile: So far we have not had any internal issues or complaints!