CenterPoint Payroll

Center Point Payroll for Small Businesses

Kommentare: If you are accustomed to using in house payroll and are looking for a good software. I highly recommend Center Point Payroll. The Aatrix solution for tax filing is terrific.

Vorteile:

Ability to do direct deposit for checks, and the Aatrix tax form preparation feature.

Nachteile:

Still waiting for a time and attendance partner solution.

Great Support Team

Kommentare: The support is excellent. The phone is always answered by an individual and a support person is available usually right away. This is unheard of today but very much appreciated!

Vorteile:

I am happy that Centerpoint interfaces with my timeclock. I work at a Long Term Care facility and the employees work around the clock. Centerpoint is able to accept the upload from the timeclock and properly apply the shift and weekend differentials we have in place

Nachteile:

I continue to have difficulties with the PTO not calculating correctly. I have called 3 different times and got different answers each time.

Good basic product, but has the potential to be so much more!

Kommentare: While Centerpoint Payroll does our payroll well, it is seriously lacking in the reporting capabilities. Most of the reports are designed to be printed to paper and are not conducive to exporting into excel in a meaningful way. When exporting to excel reports need to be in a row and column format. By this I mean that a single row will be for a single record where the report will have many columns for each of the data elements for that single records. Most of the reports cannot do this. Give us a report writer or let us use a reporting tool such as crystal reports. The second half of my criticism is that Redwing does not offer a HR module that ties in with the payroll module. Human Resource modules share much of the same data with payroll systems. Redwing should recognize the unmet need and build a module.

Remaining optimistic.

Kommentare: I like the wide variety of reports, however wish the set up was more user friendly.

Vorteile:

The ease of W-2 filing .

Nachteile:

Need better PTO tracking reports. Customer support should listen more carefully and not assume user error. The font of the screen views needs to be larger or at least be adjustable.

Pleasantly Suprised

Kommentare: In 2013 we switched our accounting system to a "shop system" which did not come with a payroll package. The "shop" system was a nightmare but they recommended CenterPoint payroll and I have been very pleased with the ease of use and the support I received getting it set up. I like it very much.

Vorteile:

Ease of use. When I have had to call support they have always been able to answer my questions and are very pleasant.

Nachteile:

I have not figured out how to eliminate inactive employees from the employee list when running a new payroll but I have not taken the time to call support to see if there is a way because I only have three.