Wer nutzt diese Software?

SmartAddresser customers include: - Mail houses - Commercial printers - Colleges and Universities - Corporate marketing - Government agencies - Not-for-profits and many, many more

Durchschnittliche Bewertung

33 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Installiert - Windows
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • SmartSoft
  • https://www.smartsoftusa.com
  • Gegründet 1968

Über SmartAddresser 5

SmartAddresser 5 is the mailing software that puts unparalleled power and control at your fingertips, featuring:.
- CASS Certified address verification
- PAVE Certified Presorting
- Advanced deduplication technology
- Job Scripting
- A new Print Layout Assistant that makes envelope and label design easy
- A Reporting tool that generates any postal report you might need
- Full support for the IM barcode
- A Light Version for lower volume mailers

SmartAddresser 5 Funktionen

  • Barcode-Scanning
  • CASS zertifiziert
  • Designer von grafischen Mailelementen
  • Dupliziertes Management
  • Intelligente E-Mail-Unterstützung
  • Job-Management
  • PAVE zertifizierte Vorsortierung
  • Paket-Nachverfolgung
  • Unterschriften-Erfassung

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Die hilfreichsten Reviews für SmartAddresser 5

...been a user when DataTech owned the license to this CASS & PAVE software. Always been a pleasure

Bewertet am 26.5.2018
Ed A.
Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It's made me good money and happy clients over the last 30 years.

Vorteile: ....ease of use; very intuitive; fast and powerful, with a built-in Foxpro command center for building scripts to manipulate data. Excellent built-in database manger. And always had great technical support!

Nachteile: I have been using this software for 30 years and watched it grow to what it is today. I don't find much fault with it. I came from a DOS environment using presort software named Archlist by Group 1 this was pre-postnet barcode days. In 1995 when the US Postal Service required a postnet barcode for automation presort discounts, Group 1 couldn't get their act together. It
was at this time I found Accuzip the original name for SmartAddresser. As a
matter of fact SmartAddresser still uses the Accuzip presort and validation
engine today. If I had to say what I would like to see improved is, a better
algorithm for the CASS validation process, to catch more valid addresses
without me having to look up the addresses and validate them myself, but it's
not a big deal, most of the lists I've done get a 98% validation score anyway
like I said no big deal.

Antwort des Softwareanbieters

von SmartSoft an 6.6.2018

Ed - that is incredible to hear - I had no idea your history with us stretched that far back! Thank you for your loyalty through the years, your comments are warmly appreciated.

Great mailing software

Bewertet am 18.7.2019
Evan B.
President
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I like that you use it's functions in a simple or complex way, depending on your needs. I never have any major issues. Small issues are fixed promptly and customer support is very knowledgeable and have been working there a long time. It does everything I need.

Nachteile: Some parts can be a little non-user-friendly though it is easy to use once you figure it out.

Antwort des Softwareanbieters

von SmartSoft an 26.7.2019

Thank you very much for your kind words, Evan. We are very happy to have you as a customer and always great for our support team to get such positive feedback for all the hard work they do.

Overall, very happy with the package and pricing, would like to see 48 month added soon

Bewertet am 25.5.2018
Tom F.
GM
Marketing & Werbung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As mentioned before, we are very happy with the functionality of the software. We use it daily for our every day operations and would be lost without it.

Vorteile: Great package, accurate and easy to use. High value for the money. Have always been very happy with the technical support and the speed with which they fix our issues. Occasionally a little difficult to get someone though.

Nachteile: Would like to see a full license at 48 months as soon as possible. I currently have to send my over 18's to another vendor and incur a minimum. Also would like to see a list enhancement suite offered where we can easily get apartment append and DSF which again, I have to send out to an outside vendor and incur a minimum charge on each one I do.

Antwort des Softwareanbieters

von SmartSoft an 8.6.2018

Thank you very much for your feedback Tom, and you will be pleased to know that 48-month NCOA is on its way imminently. In fact, you will be the very first person we contact - we know you have been waiting for us to add this : )

Look out for an announcement shortly,

Regards,
Tony

Without the rapid and efficient customer service, it might be inline with other software products.

Bewertet am 25.5.2018
Linda B.
President/Managing Member
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis

Vorteile: Overall, they have not changed the way that most of it functions which is quite helpful in getting updates. To have to virtually relearn a software package after major software updates is time consuming. For the most part, it does everything we need to do to process client lists for mailing purposes.

Nachteile: If I run a list through the NCOA link, it isn't always marked on the forms and then gets rejected by PostalOne when uploaded. I find the print queue to be tedious when changing information on the form when information should be retained for specific customers and a window offered to change if necessary.

Antwort des Softwareanbieters

von SmartSoft an 8.6.2018

Linda:
Thank you so much for your feedback - our support team is indeed the best in the business! I will pass on your kind comments to them, they will appreciate your feedback.
I will also pass on your NCOA issue to our dev team, who should be able to get to the bottom of that for you,

Thanks also for your continued patronage!

Regards,
Tony

Been using this for for over 15 years. It does everything I need in mailing software.

Bewertet am 25.5.2018
Bob M.
Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I could not run my business without it.

Vorteile: Versatility. It performs many functions very well. Especially like the commands -- they add a lot of functionality. Customer service is SUPERB. They have helped with very esoteric requests that I needed for our customers. The Software stays up to date with current postal regulations very well. It's quick and it's thorough.

Nachteile: The fonts are small and hard to read when writing commands or looking up undeliverable addresses. Would like the type to be bigger -- especially as I age! It can be too finicky in determining whether an address is deliverable. It someone misspells "Ave" as "Av," the software kicks the address out as undeliverable. It should be more flexible.

Antwort des Softwareanbieters

von SmartSoft an 7.6.2018

Bob,
Thank you for the wonderful feedback, it is very much appreciated. I will pass on your comments to our support and development teams.

Kind Regards,
Tony

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