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Was ist CXT Software?

Die X Dispatch Suite von CXT Software wurde von Grund auf von ehemaligen Fachkräften aus der Kurierbranche entwickelt. Die X Dispatch Suite kombiniert moderne Technologie mit drei Jahrzehnten Erfahrung im Expressversand, um dir eine umfassende, nutzerfreundliche und leistungsstarke Softwarelösung für deine Geschäftsanforderungen zu bieten.

Wer verwendet CXT Software?

Die Software bietet Kurier-, Boten, Expressversand-, Vertriebs- und Logistikunternehmen die notwendigen Tools, um sich in einem sich ständig entwickelnden Marktplatz zu behaupten und zu wachsen.

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über CXT Software

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,5
Kundenservice
4,5
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
64%
4
33%
3
2%
Aaryan
Aaryan
Senior Financial Analyst in Indien
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

An upgrade to our courier service

5,0 vor 10 Monaten

Kommentare: While working in a financial services company, couries and parcels are something which we need to send to people on daily basis and after switching to this software, all our burden regarding couriers and logistics have been resolved and we are happy with this tool now as it is taking care of everything for us.

Vorteile:

Its been interesting working with CXT Software for our courier related services and everything has been great so far ranging from tracking of packages to last mile delivery to proof of delivery. It comes with many excellent features that has made our courier related work much more easier. Performance metrics, multi level printing of invoices,cross docking , transportation management and many more such amazing features it comes with which makes our work much easier.

Nachteile:

It would be a nice feature of this tool if we could highlight certain things on the invoices such as customer name, address and few more things. But rest everything is perfect about this software.

Gonzalo
Gonzalo
Head of Product Innovation in Mexiko
Verifizierter Nutzer auf LinkedIn
Versicherung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

CXT Software: Streamlining Delivery Operations with Precision

4,0 letztes Jahr

Kommentare: For many organizations in the delivery industry, using CXT Software has been a game changer. The route optimization capabilities of the program have significantly improved delivery efficiency, resulting in cost savings and increased customer satisfaction. The functionality of real-time tracking and notifications has also been beneficial in giving transparency and keeping clients informed throughout the delivery process.

Vorteile:

CXT Software distinguishes itself with its advanced route optimization capabilities. The software employs advanced algorithms to compute the most effective routes, accounting for traffic, delivery windows, and truck capacity. This function assists organizations in saving time, lowering gasoline expenses, and increasing overall delivery efficiency. The program provides real-time tracking and notifications, allowing businesses to check the progress of their deliveries and keep their consumers updated. Companies can give precise predicted arrival times and proactively handle any potential delays with live delivery status updates, increasing customer satisfaction.

Nachteile:

CXT Software's user interface has room for development because it might be more intuitive and user-friendly. Simplifying navigation and improving visual design would improve the overall user experience and help new users get up to speed quickly.

Matt
Business Systems Analyst in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

CXT - Jack of many trades...

3,0 vor 5 Jahren

Kommentare: Overall, CXT is very functional. It does what we need, it just doesn't always handle things in the most logical or straight forward way. CXT is a great system for on demand orders, but seems to need a lot of work when it comes to routed work, and even some on demand/routed hybrid models. I'm not about to throw CXT to the wolves, but I wouldn't jump in front of a bullet for it either.

Vorteile:

One of the best things about CXT is that once the system is configured properly, i can rest easy knowing that everything will be handled properly without much involvement from operations or IT. The UI is not kluge, and once you know how to get around the system, its pretty easy to understand.

Nachteile:

The system is not easy to get a grasp on out of the box. The knowledge base available is written for someone who has experience in the system, does not explain how each feature corresponds with others, and generally leaves one with more questions than they started with. CXT seems to do a lot of things, but nothing exceptionally well. We are often guided toward custom features, or custom work in order to accomplish certain customer requests. In many cases, it seems the CXT support staff leans on us as a customer to design the custom work, where it would be nice if they were able to pull from their industry knowledge, and knowledge of the system to suggest options to us. In many support calls, it takes several back and forths to explain our customizations, or how our system is set up before we can move foward with any troubleshooting. I'm not generally impressed with the knowledge of the support staff on some of the tougher questions that are presented.

Chris
General Manager in USA
Übersetzung und Lokalisierung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

CXT is AWESOME

5,0 vor 3 Jahren

Vorteile:

I absolutely love the big brother tracker on the drivers apps. It is a total game changer. There have a couple of times that when I zoom in on the map I can tell me driver that they are the wrong counter inside of the airport . Being able to give my customers real time GPS location has made dispatching and follow up calls so painless it is not even funny. The billing and the pay charts are terrific once you get them set up in the beginning, it makes everyday tasks so much easier with not having to rate each individual ticket or figure the drivers pay on each order if like me the pay changes with the customer, once you set up the charts it is automatic. The RAPIDSHIP is awesome totally easy to use even a school kid could do it. I would totally recommend this software to anyone looking for next level dispatching. There is a lot of work to do in the beginning to get everything set up and running smoothly but the implementation team that I had ( [SENSITIVE CONTENT HIDDEN] and everyone else were truly great to work with and answered any and all questions no matter how trivial in a very timely fashion. If the didn't know the answer they had no problem saying I don't know but I can find out. And the ACTUALLY doing what they said and finding the answer and in a timely fashion. It was truly an easy experience and with out them I would still be floundering around in the stone age with my previous software.

Nachteile:

The videos in the university are a bit boring to watch.

Antwort von CXT Software

vor 3 Jahren

Thank you so much for your review, we're thrilled that you're having a great experience with our products and services.

Tim
Tim
COO in USA
Verifizierter Nutzer auf LinkedIn
Logistik & Lieferkette, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

CXT Software- great choice for Final mile carriers, Expedited Carriers, On Demand Couriers, and more

4,0 letztes Jahr

Kommentare: Overall, I do recommend CXT Software and have had a great experience using the software over the past years.

Vorteile:

The best part about CXT Software is the depth of features. There is almost always a way to get the result you want out of the software, and often multiple ways. This is important because it always seems that each of our customers need things customized to them. CXT Software allows us to do that.

Nachteile:

The logistics industry is constantly changing and while CXT Software has constant releases with upgrades and features, there are always things that we need or want. The costs to customize are often substantial. While they do have a large array of existing integrations with customers, and have the APIs to connect, the integration process is still costly at times and is slow to get set up.