Wer nutzt diese Software?
Schulbibliotheken, Spezialbibliotheken, kleinere öffentliche Bibliotheken.
Durchschnittliche Bewertung37 Bewertungen
- Gesamt 4.6/5
- Benutzerfreundlichkeit 4.4/5
- Kundenservice 4.8/5
- Funktionen 4.2/5
- Preis-Leistungs-Verhältnis 4.6/5
- Kostenlose Version Ja
- Gratis Testen Nein
Cloud, SaaS, Web
24/7 (Live Vertreter)
Angaben zum Hersteller
- Mandarin Library Automation
- Gegründet 1986
Mandarin M5 ist ein moderner Online-Katalog, vollständig webbasiert. M5 ermöglicht den Zugriff auf Ressourcen der Bibliothek von jedem Arbeitsplatz, in der Bibliothek oder aus der Ferne. M5 hilft einzelnen Bibliotheken, Bibliotheken mit mehreren Standorten und Schulbezirken, Kosten und Zeit zu sparen, mit Ein-Punkt-Installation, Wartung und Updates. Unser technischer Support ist bekannt, und 24/7/365 verfügbar. Besuche unsere M5-Demonstration und siehe, wie die Zukunft aussieht!
- Barcode / RFID
- Juristische Bibliotheken
- Private Bibliotheken
- Vorratsregale verwalten
- Öffentliche Bibliotheken
Die hilfreichsten Reviews für Mandarin
Bewertet am 24.4.2019
Great Option for Small Schools at a terrific price
Kommentare: We have saved money by knowing what is in our inventory. In the past, we have bought duplicate copies simply out of poor inventory control. Mandarin allows us to know where everything is at all times.
Vorteile: I love that we have the ability to not only automate our library but can also run our textbook management and electronics management through the Mandarin system. As a small private school, our budget is limited and anything that helps us control inventory and save money in the long-run is a worthwhile investment.
Nachteile: My only complaint is that it is sometimes difficult to find an item on Record Fetch. The system is not very forgiving with typos and not all ISBNs are in the system, even when the book may be. I also wish they would include Usborne Books in the system. We get many of these books donated to the school and have a difficult time logging them in the Mandarin system.
Bewertet am 24.9.2019
Kommentare: Mandarin provides an affordable and easy-to-implement integrated library package (cataloging, circulation, public access interface). It continues to offer more features and the IT support department has been very helpful when a bit of tweaking is needed.
Vorteile: Versatile library automation with room to accommodate new features. Good software support - very available. Great price for small libraries.
Nachteile: This company's products are geared for elementary and high schools. The OPAC features reading-level categories which are not necessary for specialized libraries and those serving adults. However these features can be removed by Mandarin support. There are some problems in the cataloging software when adding subsequent subdivisions (involving punctuation). But these can be worked around. It would be great to have more options for the public visual search interface (like font style, colors, etc.) and general layout.
Bewertet am 28.5.2019
Kommentare: My overall experience with Mandarin has been wonderful. My questions are always quick to be answered. I would definitely recommend Mandarin to anyone who is looking for a new system for their library cataloging.
Vorteile: We came from using RenWeb for our Library Catalog and Patron Services. There's been a bit of learning curve, but Mandarin is so much easier to use than our previous system. Inputting new items into the catalog is so much easier than the previous system. It takes me a fraction of the time that I used to spend.
Nachteile: I don't like that I can't print library cards with our student's pictures on them. But, I can still print them in RenWeb with a barcode, so that's really nice. I also wish that the pictures were easier to update. School pictures don't come in until Mid to Late October and I don't have access to them. So new students don't have their pictures updated and continuing students don't have their new ones shown. This just makes our students a bit sad. I also wish that I could search the system by barcode. It would also be nice if I am signed in as an administrator and I look up a particular book, that it would show the name of the student who has checked it out. Yes, I do know there's another way to do that. But, it would be nice if it was just in one step and I didn't have to go to another place to look that up. The only other little problem, which I know is just my library assistants being a bit to quick, is that there's a significant time lag between scanning a book as returned and it coming up on the screen as returned. I know that this is more on my side than on the side of Mandarin.
Bewertet am 24.4.2019
We were sold something other than what we received.
Kommentare: When we decided to purchase this software we had very specific needs. We were told everything we wanted to do was already in the system or that the system would do it. Since then we were told it can't do what we were told it could do before we agreed to the contract. We are going to reimplement our old system because even though it didn't fit all of our needs it gives us more of what we need than what Mandarin has been able to do. We wanted specific data reports at our fingertips and was told it would happen. I have to call in and have them done for me and even then, the results are not completely right. We were told this system came with a conference room schedule system and that it would be easy to use. No such thing existed. The conversion of our old Database left out important information and books altogether. This is not as big a deal as I can fix this but the interface is not easily customizable nor is it user-friendly to anyone who doesn't know Marc 21. Going forward you should really not sell features you do not already have, or you should be willing to develop them for the release. Had we known then what we know now we would have gone with another company who could have offered everything we were looking for. We have spent grant money on this system that we felt was the best direction based on the information we were given, only to have it be something different. I am sure your system is a perfect fit for a vast majority but for us it is not working.
Vorteile: Visually it was better looking than our previous system.
Nachteile: It didn't do almost everything we were promised it could do.
Antwort des Softwareanbieters
von Mandarin Library Automation an 26.4.2019
Hi Christopher, Thank you for sharing your review. We are very concerned about the experience you are having. We would welcome the opportunity to assist you and correct the issues you have listed. Thank you for your patience. We will also contact you directly to assist.
Bewertet am 1.9.2019
Software and Support Designed for the Busy Librarian
Kommentare: We were required to switch from our current library software because the provider was discontinuing the service.
First, the purchase process which was simple, helpful and professional.
Second, the installation process: loading my library data, testing and support - especially the webinar presentation and followup.
Third, technical support: rapid, on-time and professional. I got a call or e-mail with a rapid and complete response.
Nachteile: Well, it's hard to find an issue, but what I would improve is the searchability and content of the online resources. I had a question about cataloging serial publications and couldn't access what I wanted.