Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Point of Rental Software?

Die Gründer von Point of Rentals sind Raketenwissenschaftler, die an den Mondlandefähren der NASA mitgearbeitet haben. Sie haben dabei geholfen, einen Mann auf den Mond zu bringen, und jetzt bieten sie eine Mietsoftware an, die dein Unternehmen zu neuen Höhenflügen bringt. Die drei herausragenden Produkte sind für die Bedürfnisse deines Unternehmens konzipiert, unabhängig von der Größe oder der Branche. Wofür das Unternehmen jedoch vor allem bekannt ist, ist seine Kundenbetreuung: Mit mehr als 600 Jahren Erfahrung in der Vermietungsbranche kennt sich das Unternehmen bestens aus. Hier wird dir zum Erfolg verholfen.

Wer verwendet Point of Rental Software?

Führende Vermietungsunternehmen in jeder (Nicht-Immobilien-)Branche, die beruhigt sein können, weil sie wissen, dass das Unternehmen über mehr als 500 Jahre an Vermietungswissen verfügt sie unterstützt – und eine Software bietet, die ihren Mitbewerbern in Sachen Innovation ständig voraus ist.

Point of Rental Software Software - 1
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Du bist nicht sicher, ob Point of Rental Software das Richtige ist? Mit einer beliebten Alternative vergleichen

Point of Rental Software

Point of Rental Software

4,4 (145)
125,00 $
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Kostenlose Testversion
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4,2 (145)
4,1 (145)
4,2 (145)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
7.000,00 $
einmalig
Kostenlose Version
Kostenlose Testversion
54
3
4,5 (17)
5,0 (17)
5,0 (17)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Point of Rental Software

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,2
Kundenservice
4,2
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
60%
4
26%
3
8%
2
2%
1
4%
Nazli
Nazli
Senior Account Executive in USA
Verifizierter Nutzer auf LinkedIn
Eventservice, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My Point of Rental Software story

5,0 vor 5 Jahren

Kommentare: I’ve been using Point of Rental Software since 2013 and I have absolutely using the software. The support staff is always there to help if you need them. I also really like the her help feature that allows you to read up on how to use the software.

Vorteile:

Windows based Support team Ease of use Integrated website

Nachteile:

Still working out the French translation

Antwort von Point of Rental Software

vor 5 Jahren

Thanks, Nazli! We're glad you're enjoying the software and our support staff. As you might have heard, we're making a push to get more French-friendly, having added a few French-speaking support team members and a French Canadian salesperson! We look forward to when we're able to be as magnifique in French as we are in English. =)

Paul
Managing Director in UK
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Overall a good product but better customer support / liaison could be given

5,0 vor 10 Monaten

Kommentare: Once the install was completed, the product is user friendly and easy to use. Any issues directed to the helpdesk are usually solved in a timely manner

Vorteile:

Took a while to get the installation process done, but now we have been using Syrinx for 2 years without any major issues. Driver app and scheduler are great.

Nachteile:

Stock checks, both sales stock and fleet on mobile device would be very useful.When we signed up we were promised an account manager who would be in contact with us throughout our time with POR, we do not know who our account manager is and they have not made contact in just over 2 years.

Antwort von Point of Rental Software

vor 10 Monaten

Hey Paul, we're glad Syrinx is working out great for you! I'll let our team know about your concern regarding having an account manager and we'll try to get that issue rectified as soon as possible. Can you email me so I make sure you're the right Paul G.? -Brian

Ellen
Office, Accounting & HR Manager in USA
Eventservice, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I won't tell you anything I haven't already told them...

3,0 vor 7 Monaten

Kommentare: Great time savings found through implementing Webpay & ESign. I would 100% recommend both.

Vorteile:

Most of it works most of the time. There are many features which we'd like to use in a slightly different way but are frequently told that it can't do that. We've found a lot of value in paying to customize reports to meet our specific needs.

Nachteile:

Getting anyone from support on the phone that can actually solve a problem is frustratingly tedious; they're all very nice, just not all helpful in a real way. Once you connect with someone who can solve an issue, they rock. We aren't impressed every time a human hears a suggestion/feedback and tells us to go add it to the peer voting system, generally that's why I'm communicating my needs/desires, not to go do it again or elsewhere. The sales team dropped so many balls on our account in the last year that I had to demand a new sales rep, who, due to all factors, delivered the information I was requesting a full three months later, eight months after I originally requested it.

Antwort von Point of Rental Software

vor 7 Monaten

Hey Ellen, thanks for leaving a review and we're glad that you're enjoying the software in general! I totally understand the frustration of feeling like you're being sent somewhere else when you have a suggestion, but let me offer the "why" so hopefully it's a bit less frustrating: uInnovate helps us manage requests from tens of thousands of Point of Rental users, see which are most desired and impactful, and prioritize solutions to implement. With dozens of developers and dozens of support agents, you can imagine the potential for miscommunication if we handled these requests internally. As a bonus for you, when you use uInnovate, you can see what others have suggested and (hopefully) that your request is already being worked on. =) We're also adding training for our first responders so they can address more issues immediately, preventing the need to wait for an expert; expertise takes time to develop, however. We look forward to continuing to work with you and hope to constantly improve your experience! -Brian

Todd
President in USA
Maschinerie, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great software with lots of innvovation but lacks some customization and support

4,0 vor 11 Monaten

Kommentare: POR is the main component in our business and without it we cannot conduct our operations. We have been with the system for over 20 years, seen lots of innovative features, and every version keeps getting better and better. Need more support on their staff and implementations are not smooth but its a great product.

Vorteile:

Integrations, ease of use, many features, constantly evolving

Nachteile:

Support is not good. Long hold times, inconsistent training on support, after hours support almost non-existent for a 24 hour business. Many times front line support is unaware of features and fixes and it is tough to speak to an experienced support person. Takes too long to get through, get calls back, and get support in the event of a catastrophic failure.

Antwort von Point of Rental Software

vor 10 Monaten

Todd, we're glad you're still enjoying the software after all these years! Regarding your support issues, I'd like to hear more, if you have the time. Can you email me back with some contact info (all I get from Capterra is a first name/last initial combo) and I'll have our SVP of Customer Experience reach out to you? -Brian

Angela
Sales Consultant and Marketing Director in USA
Eventservice, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

POR is much easier to use than Party Track!

4,0 vor 11 Monaten

Kommentare: We have had some glitches lately that have impacted our business - mostly from credit card issues. Most of the issues prior to that have been easy to fix and your representatives are always pleasant.

Vorteile:

I love that it is an easy system to use. I have used Party Track before and I love POR way more!

Nachteile:

I wish the sorting was easier to use so that items that go together always show up on the contract without having to physically sort each contract. I also wish some of the reports were easier to figure out. I hate the updates all the time since we have had to physically do them. However, we are moving to the cloud in July, so I'm excited for that to happen!

Antwort von Point of Rental Software

vor 11 Monaten

Hey Angela, we're glad you're enjoying Point of Rental! We're sorry about the recent CC issues; while it wasn't us creating 'em, we hope our team was able to resolve those quickly enough and that you're all set for the future. =) -Brian