Point of Rental Software

Point of Rental Software

von Point of Rental Software

Wer nutzt diese Software?

Rental leaders in any (non-real estate) industry who rest easy knowing they have 500+ years of rental knowledge supporting them and software that is constantly ahead of its peers in innovation.

Durchschnittliche Bewertung

75 Bewertungen
  • Gesamt 4.5/5
  • Benutzerfreundlichkeit 4.5/5
  • Kundenservice 4.5/5
  • Funktionen 4.4/5
  • Preis-Leistungs-Verhältnis 4.3/5

Produktinformationen

  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Point of Rental Software
  • http://www.point-of-rental.com
  • Gegründet 1982

Über Point of Rental Software

Point of Rental's founders were literal rocket scientists who worked on NASA's lunar lander. We helped put a man on the moon, and now we provide rental software that will take your business to new heights. Our award-winning products are designed to handle your company's needs, no matter the size or industry. What we're best known for, however, is our customer support: with 600+ years in the rental industry, we know where you're coming from. Now, let's get you where you want to be.

Point of Rental Software Funktionen

  • Auto-/Bootsverleih
  • Inspektions-Management
  • Instandhaltungsmanagement
  • Inventarverwaltung
  • Mehrere Standorte
  • Online-Buchung
  • Raten-Management
  • Reservierung-Management
  • Säumnisgebühren-Berechnung
  • Terminplanung
  • Vermietung medizinischer Geräte
  • Vertragsmanagement
  • Wiederkehrende Mieten

Die hilfreichsten Reviews für Point of Rental Software

My Point of Rental Software story

Bewertet am 5.11.2018
Nazli R.
Senior Account Executive
Eventservice, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I’ve been using Point of Rental Software since 2013 and I have absolutely using the software. The support staff is always there to help if you need them. I also really like the her help feature that allows you to read up on how to use the software.

Vorteile: Windows based
Support team
Ease of use
Integrated website

Nachteile: Still working out the French translation

Antwort des Softwareanbieters

von Point of Rental Software an 16.11.2018

Thanks, Nazli! We're glad you're enjoying the software and our support staff. As you might have heard, we're making a push to get more French-friendly, having added a few French-speaking support team members and a French Canadian salesperson! We look forward to when we're able to be as magnifique in French as we are in English. =)

Great software, even better support

Bewertet am 12.11.2019
Daryl S.
Sales Team Leader
Eventservice, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, we enjoy using POR. We have moved to POR six years ago and we wouldn't go anywhere else if we had to make the decision again.

Vorteile: This is the gold standard of rental software.
Their support is legendary.
They have many years of experience in the industry.
Most of their staff come from the rental industry
Their software is very feature rich (more than anything else I've ever seen.
They have a wonderful system to manage availability of rental items
They are very responsive to requested features from their users.
New features are being added to allow customers pay and ask for quotes online.
Data can be pulled into other software for analysis and reporting.

Nachteile: Their support quality has suffered as they have grown very quickly in the past few years.
It is legacy software which makes it a bit less user friendly and difficult to learn.
It is required to be run on a Remote Desktop server. So, the full functionality is not available easily on mobile devices.

Antwort des Softwareanbieters

von Point of Rental Software an 13.11.2019

Thanks, Daryl!

We're glad to have you as a part of the Point of Rental family and we think you'll be excited about the direction we're taking the software in the future as we increase accessibility and focus on ease of use. We're also excited to see our new Pointers become the trusted experts that you love to talk to in the future because they're so knowledgeable. =)

Best Decision Ever Made

Bewertet am 25.3.2019
Beverly S.
Secretary
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: When we started with POR, I was posting all of our invoices to a general journal by hand! There was not enough hours in the day! POR gave me back a quality to my life. As a business, we have grown to two stores in 2009. POR helped us with that expansion. Thank God! Now both stores run smoothly through this system. When there is a problem, I pay for the yearly support and they are just a phone call away. I can usually get someone to remote in and walk me through a mistake or make me understand why the computer's accounting system did what it did. I have neither a degree in accounting or computer science but there are times when this program makes me feel like I'm a genius! It really is well thought out. The original owners always tested the new stuff in their rental store. The current owner grew up in a rental store. It is a program for the rental industry by people who new the rental industry, inside and out.

Vorteile: User friendly, very helpful support staff, constantly innovating to keep up with the times. Our business has grown volumes since we first purchased POR software in 2005. I cannot imagine what a nightmare my bookwork would be without this program! I l agonized with my husband in 2005 over what software to go with as it is an invstment, not one that you would throw away every two years and jump to a different software. We are so happy we chose POR!!! Great program, great people, will stay with this company forever!!!

Nachteile: I don't really have any complaints about the software. If I could change one thing it would be that some of the support staff from all of these years we have been with POR would not get older and retire!! We miss [SENSITIVE CONTENT HIDDEN] and all of the oldies but goodies! [SENSITIVE CONTENT HIDDEN] don't ever leave! You are the anchor in every storm! You are what every member on your support team should aspire to be!!

Antwort des Softwareanbieters

von Point of Rental Software an 17.4.2019

Hi Beverly! Thank you for all your kind words and we're sorry we didn't get to see this review until today! We're glad you're a part of the Point of Rental family and we're definitely working to keep Earl around as long as he continues to enjoy being here. =)

This software is massively over priced and is not cut out for fence rentals.

Bewertet am 18.5.2018
David N.
General Manager
Bau, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: There were no benefits whatsoever

Vorteile: The only positive of this system was the dispatch integration. This was a good system that functioned well with routing our trucks for their daily installations.

Nachteile: Way overpriced. If you are having reservations about the cost of this listen to your gut. System looks archaic. The architecture looks like software from the 1990's. The estimating process is slow and cumbersome. You are forced to enter a complete order by using a series of tabs instead of simply entering everything on one screen as in modern software. There are many quirks that slow you down as well as password and user ID issues, printing issues, etc. POR allows you to access the software in test mode before you purchase which we did. The problem is when you access in test mode you have no clue what you are looking at and you have no guidance from POR until you cut a check. A VERY LARGE CHECK. The on site training provided was done by a very knowledgeable guy but it was not enough to get us up and running with confidence. The biggest disappointment is that our company feels deceived. We were told that this would integrate with Quickbooks which it barely does. It will only tell quick books a lump sum of sales per day, nothing else. Our quick books really became useless to us. Our company was also told that there were other fence rental companies that used their product and that we'd be able to contact them to hear about their experience with POR. After making several requests for this info it was never provided. We assume that POR was lying about this.

Antwort des Softwareanbieters

von Point of Rental Software an 30.5.2018

David,

I apologize for taking so long to respond; I just got the email notification for this review from Capterra a little while ago.

We're sorry to hear you feel that way. When Tina posted her review, our support team sent emails to try to explain how to fix the issues she was having; since we didn't get a response and you're citing some of the same issues, perhaps those messages didn't get through?

We're committed to fixing the issues in the relationship between POR and Driven Fence as quickly as possible. One of our managers will be calling you this afternoon to try to help you get the most out of your software, advise on some best practices, and hopefully address your grievances.

POR, A life saver

Bewertet am 21.3.2019
Dkeith G.
owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: One of the reasons that we purchased rental software was to keep track of the maintenance schedules on the machines and this software is excellent. You can set-up your desired intervals and the program will prompt you to do the work. Our system is so much better with POR. Thanks!

Vorteile: The software from POR is the most comprehensive that I considered and I looked at several. They have so many features that they should offer a college course just to teach you all the features. The dashboard is easy to understand and the performance of the information to help the facility to track every aspect of the business is great. They are helpful when you have a question, if there is some part of the program that you have yet to utilized. POR is a great company for the rental industry.

Nachteile: There are some modules that they require you to purchase if you want to have the ability to perform those functions, it would be nice if everything was included from the beginning.

Antwort des Softwareanbieters

von Point of Rental Software an 22.3.2019

Thanks for the kind words, Keith!

We do have our version of a college course at our International Conference each year, where there are three days of training on nearly every aspect of the software (as well as one-on-one face-to-face time with our trainers), if you'd like to come down to Fort Worth in November. =)

We make many of our features optional because there are thousands of rental stores using Point of Rental and lots of them don't need all the features - we try to give you the option to get only the features you need so you're not buying more than you want.

We're glad you're enjoying what you have and we'd love to see you at our International Conference this year! Thanks for being a part of the Point of Rental family.

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