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Horizon
Was ist Horizon?
HORIZON – Hauswartungssoftware. Mit Horizon kannst du Berichte erstellen, die deine Kunden einfach lieben werden. Klicke einfach auf die Checklisten-Elemente, um präzise professionelle Berichte mit Farbabbildungen, Tausenden Referenzartikeln und Fotos zu erstellen. Die Eingabe ist so einfach wie die Nutzung von Papier-Checklisten auf einem Clipboard. Die Ausgabe ist elegant und professionell. Support und Updates sind stets kostenlos.
Wer verwendet Horizon?
Haus-, Wohn-, Gewerbeimmobilien- und Bauinspektoren
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Mit einer beliebten Alternative vergleichen
Horizon
Bewertungen über Horizon
In Betracht gezogene Alternativen:
Exceptional Customer Service
Kommentare: Harizons support team takes the time to listen to my issues and provided clear, concise answers to all of my questions. What truly stood out was their willingness to go the extra mile to ensure my issue was resolved promptly and to my understanding.
Vorteile:
I must say that this software was not difficult learn in the begining and has proven to be an easy read for my clients. It's user friendly interface, customization, comprehensive reporting, reliability and excellent customer support make it a top choice for any home inspection company seeking a powerful inspection software solution.
Nachteile:
No comments at this time. I haven't experienced it yet.
Antwort von Carson, Dunlop & Associates
letztes Jahr
Thank you so much for your positive review! We're thrilled to hear that you found our software easy to learn and that it has been well-received by your clients. Our team has worked hard to create a user-friendly interface and provide customization options to meet the unique needs of home inspection companies like yours. Gratefully, The Horizon Team
The best reporting system that we have ever used!
Kommentare: Exceptional, could not be happier!
Vorteile:
I think that the way our reports look is very important to how they are perceived by our clients. Prior to using Horizon we would have phone calls every day with questions about our reports. It wasn't that the reporting wasn't clear, it's just that by comparison, the Horizon reports are so easy to read and understand that our clients just don't have questions. It has saved us a tremendous amount of wasted time on the phone.
Nachteile:
The only criticism I have is that I would like to be able to duplicate pictures in the system. In other words, if I have a photo in the report that I would like to use a second time, or in two different locations, I have to upload the photo again. I would like to be able to simply COPY the phot and move it to where I want it. The other thing would be to be able to change the order of the photos in whatever section I'm in... the photos go into the report in the order that they are taken, I want to be able to slide them left or right to put them in the order I want. It helps to tell the "story" better.
Antwort von Carson, Dunlop & Associates
letztes Jahr
We appreciate your feedback and great hearing what your customers think about the final reports. Keep up the great work!
Software with very bad Service ,, will steal you clients
Kommentare: As I said,, looks cool but overall experience is worse
Vorteile:
Software looks very nice but they will take you clients data base once you decide to leave them ,,cannot download your complete data base of clients.
Nachteile:
They are user friendly software in the market why to stick with poor customer service ,,plus one man show
Antwort von Carson, Dunlop & Associates
vor 5 Monaten
That's not been the typical experience from our hard-working home inspectors and customers. We continue to employ strict policies to ensure client privacy, service responses and user experience. Unauthorized use of our site, products and systems will not be tolerated and will result in termination of your right to access the Site and to use or retain any Content.
In Betracht gezogene Alternativen:
A software partnership that can take any inspector to the next level
Kommentare: Wonderful experience because of the support team that got me through the launch and now can realize the benefits
Vorteile:
#1 is the customer support. [sensitive content hidden] is my account manager and a former home inspector who helps in so much more that just the initial software launch. [sensitive content hidden] is my Tech support and has always been super quick to help with any issues (normally issues occur the morning before the inspection or late at night) and they have a wonderful help desk for after hours to help me stay up and running#2 is that we run a muti inspector team approach and Horizon is a perfect web based solution that allows multiple user interface uploads in the field to make a High quality most professional report I have seen to date#3 is the Report. Best in class professional report that I have seen on the market. Too many features to list
Nachteile:
The learning curve from one software to another is always a challenge. Horizon has a learning curve but once you get past it, you will never know how you managed without it
Antwort von Carson, Dunlop & Associates
vor 2 Jahren
Thank you for choosing Horizon John. We think the reports are pretty good too. We appreciate your "best in class" review.
We get more inspections because our report looks the most professional!
Kommentare: Horizon has been great to work with and the support team is a great help whenever you need him. My other inspectors all love it as well and we have brief experimental moments with other software platforms, but always keep coming back complaining about the others. It's easy to navigate, easy for me to track my business, and allows great access options to I can monitor and check on my other inspectors work.
Vorteile:
The best thing about Horizon is the interface and the report appearance when the clients get it. When other inspectors are out there putting word documents together or excel sheets with a couple of pictures at the end they can't even come close to comparing. With Horizon we provide a 40-60 page report with 80-100 digital pictures that takes about the same amount of time as them putting together a word document that makes a bad impression on the client and the realtor along with anyone else that sees it. Combine a great inspection, with outstanding customer service and a report that will impress all on its own and we have a template for success in this business, and in fact, we grow about 20% every year.
Nachteile:
I'm picky because I work with it every day and after comparing the other software products there are a few things I wish was better. One was for more picture storage (you get like 200) but for those 4 families and such more would be better. Also we need a scroll bar for preset canned statements in the tablet/OS version like the PC version has. Lastly I would like to see more options for picture editing and flagging pictures.
Antwort von Carson, Dunlop & Associates
vor 6 Jahren
Great to hear from Inspection Professionals like you Matthew and much appreciated! And congratulations on your growing business! Horizon stores all inspection photos, report items, comments, communications, and more for you. Increasing the storage capacity was a big hit with Horizon Inspectors.