Horizon Inspection Software

Kommentare: Horizon has been great to work with and the support team is a great help whenever you need him. My other inspectors all love it as well and we have brief experimental moments with other software platforms, but always keep coming back complaining about the others. It's easy to navigate, easy for me to track my business, and allows great access options to I can monitor and check on my other inspectors work.

Vorteile: The best thing about Horizon is the interface and the report appearance when the clients get it. When other inspectors are out there putting word documents together or excel sheets with a couple of pictures at the end they can't even come close to comparing. With Horizon we provide a 40-60 page report with 80-100 digital pictures that takes about the same amount of time as them putting together a word document that makes a bad impression on the client and the realtor along with anyone else that sees it. Combine a great inspection, with outstanding customer service and a report that will impress all on its own and we have a template for success in this business, and in fact, we grow about 20% every year.

Nachteile: I'm picky because I work with it every day and after comparing the other software products there are a few things I wish was better. One was for more picture storage (you get like 200) but for those 4 families and such more would be better. Also we need a scroll bar for preset canned statements in the tablet/OS version like the PC version has. Lastly I would like to see more options for picture editing and flagging pictures.

Kommentare: I cannot say enough good things about Horizon. The reports come out well organized and clean. My clients and the realtors I work with love the ease of navigating through the reports with the section tabs. The reports provide so many helpful illustrations and links that assist with educating my clients. The additional tools such as the action list help me get more referrals and business from realtors. Realtors appreciate anything that helps make their jobs a bit easier. From a business standpoint it has really helped me stay on track and continue to grow. I enjoy the built in option of not releasing the report until the inspection agreement has been signed and payment has been received. This helps protect my business. If I ever have any questions, the staff is very responsive and takes care of any issues quickly. Horizon has put out a top notch product and great service to go with it. I can't thank them enough for helping me grow my business!

Vorteile: Ease of use
Clean reports
Built in features that help educate my clients
Additional features/links to help real estate agents put together inspection objections
Business at a glance section helps keep me on track

Nachteile: Photo limit is a little low
Since it is internet based it does slow down from time to time and/or makes it difficult to write the report on site if inspection is in an out of service area.

Kommentare: Quick and fast report generation. Required items checklist is also very helpful. Being able to import boilerplate text entries created by third-party companies would be very easy, and make set up for new users quick.

Vorteile: Quick and easy Report generation and field notes.
Marketer is great for automatic Communications.

Nachteile: Lack of simple additions that would make life easier for home inspectors. Examples. Customer contact information phone number excetera in Google Calendar entries. The ability to click on a field in the homepage of the website to bring up that section of the work order. At present you have to click on work order and then the section you want. Also, an indication of whether it is paid or contract signed at the homepage would be very useful.
Repetitive standardized tasks could be simplified. For example custom report type selections on the report publishing page. For example a drop-down menu could be report type A, and when selected it would automatically check certain of the option boxes, fill out the email, and put the typical email addresses, for example to the client and CC the realtor.
Having to click okay every time I take a picture in Horizon mobile for Android is redundant because if I click back I will end up in the same place.
Not being able to swipe left or right in the mobile on Android to select description or recommendations.

Kommentare: Horizon has always been great to work with . If there is a problem or an improvement needed you get an actual person when you call in and they know the program backward and forward. They've never left me stranded on an inspection. I tried a couple of other inspection programs and I continue to use Horizon because of their fantastic customer support.

Vorteile: I can do the field work on my phone and its available instantly on my computer when I get back to the shop. Its possible to do the entire report on the phone, but I'm sure anyone over 45 appreciates a desktop screen size for proofing the report before sending!

Nachteile: There can be a lot of blank space in the final report, agents gripe about the length of some reports and its mostly blank areas at the end of sections or sometimes it will put just one photo on a whole page. There is a way to eliminate this with their custom report writing, but its springtime and I don' really have time to learn to use it. I'll update this after the spring rush is over and let everyone know how it works.

Kommentare: This software handles my business from end to end.

Vorteile: Once this is set up and running this software makes the reports fast, comprehensive, easy to write and they impress the heck out of the customer. The integration of the Action List Generator is a SMASH HIT with my Realtors. You need to set yourself apart and this software will help you do it! I did 2 weeks of research on software packages before selecting this one. I am glad I did the research and glad I selected this one. I have done comprehensive reports that I did not have to type a word, not often, but it happens

Nachteile: This one is not as easy to set up as others. Having said that I could get customer support on the phone in 2 minutes every time I had a question and they have ALWAYS helped me with patience and professionalism