Wer nutzt diese Software?

Companies in the Embellished Product Industry. This includes apparel decorators (screen print and embroidery), promotional product distributors, award and recognition companies and digital printers.

Durchschnittliche Bewertung

89 Bewertungen
  • Gesamt 4.4/5
  • Benutzerfreundlichkeit 3.9/5
  • Kundenservice 4.4/5
  • Funktionen 4.4/5
  • Preis-Leistungs-Verhältnis 4.3/5

Produktinformationen

  • Startpreis 60,00 $/Monat
  • Preisinformationen Pricing options: 1. Rent on your server 2. Rent Cloud 3. Purchase
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • ShopWorks
  • http://www.shopworx.com
  • Gegründet 1997

Über OnSite

OnSite is a business management product designed specifically for apparel screen printers and embroiderers, promotional product distributors and manufacturers, award companies, and digital printers.

Functions include CRM, customer quotes, order entry, designs management and proofing, work flow management, marketing, payables, payment processing, purchasing & inventory, production, and full double ledger accounting.

OnSite Funktionen

  • Abrechnung & Rechnungsstellung
  • Auftragsmanagement
  • Einkauf
  • Inventarverwaltung
  • Katalogmanagement
  • Lagerhaus-Management
  • Lieferanten-Management
  • Materialwirtschaft
  • Produkt-Management
  • Produktions-Management
  • Retourenmanagement
  • Supply-Chain-Management
  • Versand-Management
Der Softwareanbieter hat diese Information nicht vervollständigt.

Die hilfreichsten Reviews für OnSite

Very good experience.

Bewertet am 28.6.2018
Chris S.
Office Mananger
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: There are many benefits to this software. Records communication with customers and vendors. Many types of reports are offered, from reviewing CSR's current order and closed orders, reports on customer discrepancy log, reports on the quantity of any certain garment or size garment that was sold. Love this software

Vorteile: Love how it keeps your communication and orders organized. When customer places reorders it takes moments to create a new order. The reports are at your finger tips, checking profit margin's, ect. I can see what all CSR's are doing at any given time.

Nachteile: The biggest complaint I have is the software training tools are out dated. This software isn't easy to learn and when you are trying to train yourself it gets very frustrating not knowing what you are seeing isn't correct because the software had been updated. This makes learning even more difficult

When my growing company was unable to answer "Where is my stuff questions?" I knew we needed help

Bewertet am 5.7.2018
Greg K.
Plan Commission Member
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Powerful data management tools to allow me to run my business no matter where i am at.

Vorteile: ShopWorks does not try to replicate how my mind works to run my decorated apparel business it takes daily best practices from hundreds of the most PROFITable decorators in the industry and gives me the tools to run my business better. During my research I thought I was looking for software that processed like our clip board and NCR paper order forms did. Boy was I wrong, we could have never grown to be an industry leader without the robust data management power that SW brought to our workflow. SW is a great example of "garbage in yields garbage out", to get the most out of your SW investment you must have strong management and a commitment to proven data entry procedures to get the most our of SW. The best example I can think of is when a customer calls and says I want to place a re-order but I don't have the PO, I don't remember the garment style or when I bought them but the shirt had a killer design with a patriotic eagle on it with our company name. If you SOP requires a naming convention the names the purchaser, the main 2 elements of the design along with the date you can find the requested information in just a few key strokes. If you get lazy and name the art "final proof back" you are back to the GIGO thing. Another few keystrokes and you are sending a proof to the customer with an order approval for their signature. Their is no way we could run our very successful contract decorating business without SW or something just a powerful.

Nachteile: Shopworks is like Photoshop or many CAD programs, I bought it for a few key features and we use those hundreds of time each week on each work station. I know I bought and paid for much more power than those key features but have yet to find the time to fully explore all the bells and whistles SW provides I am also quite frankly tired of hearing other users trash the accounting look of SW. My accountant would love for me to simply export a pretty QB end of period but SW has the same info to satisfy the IRS, my bank, my financial planner and me as the business principal. The accounting principals I have learned have made me a better business owner.

The best thing you can do for your Print Shop!

Bewertet am 28.11.2019
Paul N.
Manager
Textilien, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Shopworks have thought of EVERYTHING you could want a Print & Embroidery shop management system to do for our complex industry. I couldn't live without the daily production scheduling - its impossible to forget to meet a deadline!!! I love that everything is recorded for reruns, I love that I don't use a single other piece of software other than drawing programmes, I love how fast it is to go from a quote to a job to an invoice, I love the complexity that's available for special pricing for certain customers in certain situations, I love the way I can find things so easily within the search functions....I could go on and on. In 25 years of running my print shop of 9 hand presses, 3 autos and 5 embroidery machines, Onsite is by far the best piece of equipment that I have ever purchased for my business. …..and cost wise, I have paid for it twice over with jobs where printed work sheets were lost but because they had been marked as being produced in Onsite they were still invoiced, where in the past those jobs would just never have been charged out. Its a no brainer.

Nachteile: Because we're in New Zealand we had to set the system up ourselves which was a big job but it did mean I got to know the system 100% back to front - and that said, Shopworks were fantastic at answering questions and the online tutorials videos are so well made that we were able to set it up 99% unaided. I would love it is the size fields were longer....but hey, that's about the only even mildly negative thing I can think of.

Couldn't have grown our business without Shopworks

Bewertet am 22.11.2019
Howard L.
President
Druck, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It is a full featured platform that allows us to integrate everything from quotes to designs to production to fulfillment to accounting all in one place and everyone who needs it has immediate access to the information they need. We started using OnSite in 2004 when we were a much smaller shop and we couldn't have grown to where we are today without OnSite helping us manage our growth. When we first started using OnSite we didn't use the software for accounting and were still using quickbooks. Several years ago we adopted the accounting piece as well and the results were dramatic as all our customers, numbers and info are now in one place. It's cut our workload almost in half. As we have grown it became impossible for anyone to remember all the details about all the pieces of the thousands of jobs that we run but OnSite remembers it all for us. Because it is a Filemaker based platform it's search features are really powerful.

Nachteile: The learning curve can be a little steep and we didn't always implement all the features we wanted because of the time it took to learn and teach everyone how to use it. For people who have used quickbooks some the accounting processes don't work exactly the same and it can be frustrating until it's figured out.

President

Bewertet am 22.11.2019
Tim S.
President
Druck, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We started January 1 with [SENSITIVE CONTENT HIDDEN] visiting our location and helping us get started. The first 3-4 weeks were a disaster. Slowly we began understanding and able to use the software more comfortably. It is not a time saver, but we like the way that all is connected. It is very difficult to know what all it does. It was a rough first year on the software. We have found many obstacles getting it work in our system but are slowly overcoming. We have found that you almost have to be an expert in using the system to overcome these things. Hoping next year is smoother. Glad that [SENSITIVE CONTENT HIDDEN] is in his new position. Hoping for lots of new things with fewer quirks. Also seems like the accounting part is an after thought. Very klunky for an accounting program.

Vorteile: That quotes, orders, POs , artwork and invoicing are all connected

Nachteile: There are a bugs, and it is klunky. It was very difficult to begin and train on.
There is no way to know all of the functionality unless you watch all the videos.
I don't see how any company of size could use this without personal training.
Had we not have paid [SENSITIVE CONTENT HIDDEN] to get us started, it would still be sitting unused.

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