WorkTracer

WorkTracer

von GrenSoft

Wer verwendet WorkTracer?

All types of repair businesses

Was ist WorkTracer?

WorkTracer is an inexpensive Windows based software package for small to medium sized repair shops. It is very simple to use; your staff will require no special training, just a basic understanding of Windows. As well as streamlining the tracking and management of repairs, the program has a point of sales module which manages sales of merchandise. Price is $240.

WorkTracer – Details

GrenSoft

http://www.grensoft.com

Gegründet 1992

WorkTracer – Kostenübersicht

WorkTracer bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von WorkTracer ist ab 240,00 $/einmalig verfügbar.

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Startpreis

240,00 $/einmalig

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Installiert - Windows

Training

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

WorkTracer Funktionen

Computer Reparatur Software
Abrechnung & Rechnungsstellung
Aufnahmeformulare
Barcodes/Etiketten
CRM
Inventarverwaltung
Reparatur-Tickets
Verkaufspunkt POS
Abrechnung & Rechnungsstellung
Angebote / Schätzungen
Arbeitsauftragsverwaltung
Arbeitslohntarife
CRM
Inventarverwaltung
Kundendienst-Historie-Nachverfolgung
VIN-Suche
Wartungsplanung

WorkTracer – Nutzerbewertungen

Zeigt 5 von 17 Nutzerbewertungen

Gesamt
4,7/5
Benutzerfreundlichkeit
4,6/5
Kundenservice
4,6/5
Funktionen
4,5/5
Preis-Leistungs-Verhältnis
4,8/5
John T.
Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 28.2.2020

"WorkTracer software"

Kommentare: Easy to keep track of jobs and mainly tracking the income from the repairs.

Vorteile: I looked at a lot of programs till I found WorkTracer. This is the easiest to set up and tracks stock and customers. Has great reports and tracking information.

Nachteile: Really do not have but one con and that is if you could get custom reports that works be great! Otherwise really like thecsoftware

Antwort des Softwareanbieters

von GrenSoft an 2.3.2020

Thank you for your review, we are pleased that the program works well for you.

  • Quelle des Nutzers 
  • Bewertet am 28.2.2020
Pat C.
president
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.3.2020

"WORKTRACER - THE ANSWER TO OUR INVOICE AND ACCOUNTING CONCERNS"

Kommentare: I highly recommend WorkTracer for any business that may not be a cookie cutter business or for the business that is. It is very flexible and user friendly. I am not a computer proficient individual and have been able to adapt Worktracer to our needs.

Vorteile: Positive Impact - Our business is an automotive business that has 4 revenue streams . We have a complete mechanical shop to repair the oldest Jaguar to the newest. We have the complete computer programs for every type in between. We also have a complete body shop to repair all collision/insurance repair to creating full panels for the oldest vehicle. We have a state of the art paint booth and our own paint system with the highest quality paint. We need complete flexibility to accommodate all. A Point and Click system was not functional for us. 1 of our revenue streams is Classic Car Restoration - mechanical and body work and it is imperative that we are able to individualize and explain the charges. We also repair a fleet of 700 taxi cabs/limos. We repair mechanical and body of everything in between.
WorkTracer can accommodate all levels and types of invoicing and inventory. It is open ended so I can make most things work. WorkTracer is very easy to learn. This system is perfect. On the rare occassion I have needed help - I send a message and someone responds quickly that is capable of helping me.

Nachteile: All components of WorkTracer is adaptable and easy - There are only 2 concerns I have. 1. The limit of characters on the work required field - It is often not enough for explanation of our customers concerns.
2. 100 items on the work completed for parts. - We often need to have 2 or 3 invoices to complete customer restoration.

Antwort des Softwareanbieters

von GrenSoft an 19.3.2020

Thank you for taking the time to review WorkTracer. We are very pleased that the program fulfills your needs.

  • Quelle des Nutzers 
  • Bewertet am 18.3.2020
Benizon T.
VP After-Sales
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    1/10
  • Quelle des Nutzers 
  • Bewertet am 26.2.2020

"My Review"

Kommentare: Customercar history

Vorteile: It helps us about the car history of our clients

Nachteile: Customer Service.
We can't fix the problen

Antwort des Softwareanbieters

von GrenSoft an 17.3.2020

If you have a problem please send us an email.

  • Quelle des Nutzers 
  • Bewertet am 26.2.2020
Ian G.
DIRECTOR
Maschinerie, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 21.2.2020

"Great system good value"

Kommentare: Overall my experience has been positive, It allows me to keep a good record of my business & customer details and for the cost ( just a one off payment , no ongoing costs ) I think this system is ideal for a small business like mine.

Vorteile: Very easy to adapt to my business , easy access to customer details & job sheets,
interfaces well with my email account ( able to send invoices etc direct from system )
easy to breakdown costs profits etc.
I like the feature that allows me to add files to a job sheet ( especially useful for adding pat test results to a job sheet ) overall good value for the cost.

Nachteile: there are a few issues around emailing customers eg, when sending a monthly statement it does not allow you to view before sending, also It sends direct without being able to add a small intro such as " good morning please find the attached statement ".
It does however allow you to do this when sending invoices.

Antwort des Softwareanbieters

von GrenSoft an 24.2.2020

Thank you for your review, we appreciate it. We will look into the issue with emailing statements.

  • Quelle des Nutzers 
  • Bewertet am 21.2.2020
Simon G.
Director
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 20.2.2020

"Essential electronic tracking software"

Kommentare: Value for money along with quick support and afterservice.

Vorteile: Great piece of software to track electronic repairs, simple to set up and use. We have been using for 2 years or so now, and no looking back to the manual pen and paper. Great that you can email updates and invoices.

Nachteile: Interface is a little dated, but works as expected with no issues. Text can be a little small along with various tick boxes being small, as we use on a touch screen, can be a bit tricky to use as you have to be very accurate on clicking the box to type in. Screen resolution has been maxed so as to ready and the info, but overall happy

Antwort des Softwareanbieters

von GrenSoft an 21.2.2020

Thank you for your review. We are aware of the problem with the text size on high resolution monitors but not much we can do about it now. Thanks again, we appreciate it.

  • Quelle des Nutzers 
  • Bewertet am 20.2.2020