
Wer nutzt diese Software?
Tangoe bietet Lösungen für kleine, mittlere und große Unternehmen bei nationalen und globalen Operationen Wir verkaufen in alle Branchen und Sektoren.
Durchschnittliche Bewertung
5 Bewertungen- Gesamt 3.8 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 3.8 / 5
- Funktionen 3.8 / 5
- Preis-Leistungs-Verhältnis 3.8 / 5
Produktinformationen
- Kostenlose Version Nein
- Gratis Testen Nein
-
Einsatz
Cloud, SaaS, Web
Installiert - Windows
Mobile - iOS Native
Mobile - Android Native
-
Training
Persönlich
Live Online
Webinare
Dokumentation
-
Kundenbetreuung
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Online
Angaben zum Hersteller
- Tangoe
- http://www.tangoe.com
- Gegründet 2000
Über Tangoe TEM
Seien wir ehrlich. Telecom Expense Management ist nicht einfach. Wenn es so wäre, wärst Du nicht hier auf der Suche nach einer Möglichkeit, von mühsamer manueller Verwaltung loszukommen. Es ist Zeit, mit dem Status quo zu brechen. Hole Dir echte Ergebnisse, die einen messbaren Einfluss auf Deine Organisation haben. Reduziere Telekommunikationskosten, finde laufende Einsparungen, verfolge Nutzung und halte Ausgaben im Griff mit Telecom Expense Management-Lösungen von Tangoe. The Ultimate Guide to TEM: Starte mit unserem E-Book.
Tangoe TEM Funktionen
- Benutzerdefinierte Tarifpläne
- Beschaffungsmanagement
- CRM
- Nutzungs-Berichterstattung
- Nutzungs-basierte Abrechnung
- Optionen verschieben / hinzufügen/ ändern
- Rabattmanagement
- Rechnungsaufteilung
- Unterstützt WiFi-Hotspots
- Abrechnung für Daten
- Abrechnung für Stimme
- Anrufüberwachung
- Festnetz-Kompatibilität
- Interne Kostenzuordnung
- Mobilfunkanschluss-Kompatibilität
- Nutzungs-Berichterstattung
- Rückbuchungs-Tracking
- Vertragsverhandlung
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Die hilfreichsten Reviews für Tangoe TEM
Tangoe Rivermine TEM Review
Bewertet am 17.2.2017
Jayne W.

Kommentare: We were able to implement the Rivermine system in 6 months without any major problems with limited Staff; along with meeting the ROI analysis - the Tangoe Team was great to work with! We continue to meet on a regular basis to ensure we are utilizing and understanding all capabilities of the software and I recently joined the monthly and quarterly user group meetings.
Vorteile: I like automation, eliminating paper bills and loading the contracts; also having telecom inventory in 1 platform and ease of use for the mobile store and having the capability of the user printing mobility reports. Freeing up my time to work on other telecom / procurement projects.
Nachteile: When you select something, it appears that you need to select the option twice. When searching for mobility circuits, should have an option to select by user name.
Tangoe TEM
Bewertet am 24.2.2017
John M.

Kommentare: We have been using Tangoe's software platform to manage our global telecom spend for the last two years. The platform has enabled us to eliminate timely manually processes, enhanced our audit controls, and provides a database of spend data that can be leveraged for financial analysis and vendor negotiations. The tool is easy to use with minimal learning curve for new employees. Tangoe's customer support is always available and willing to work with us on new challenges regarding cost allocations for new services and any other billing issues. I have been very satisfied with the relationship and the value we have received related to the cost.
Vorteile: Quick access to invoices and billing information.
Nachteile: Would desire more comprehensive and easier to use reporting tools.
A Middle of the Road TEM
Bewertet am 8.2.2019
Verifizierter Rezensent

Vorteile: We used to love this service when we had Asentinel but service has gone down since Tangoe took over. That being said, their interface is great and the website is really easy to use.
Nachteile: Responding to tickets can take a lot of time on their end. Not all of their employees seem to be trained the same and this has caused multiple mistakes on our account. They have made several mistakes on our accounts - from ordering wrong phones, ordering multiple phones, and even creating new accounts we didn't have line of sight to that put us into collections. They have eventually made things right but I often times feel like I have to babysit any request I put in to make sure it gets done correctly.
Tangoe was our first attempt at utilizing a TEM provider to manage our Telecom spend.
Bewertet am 7.6.2017
Brandi M.

Kommentare: We were able to get a basic insite into our Telecom spend overall.
Vorteile: Despite our issues, the account management was very responsive to the point where they could be and did make attempts to fix our issues. I also felt the content and format of the business reviews was well put together and provided some information for ACS about our spend.
Nachteile: We had a lot of issues getting a complete inventory built in the system without having Tangoe pay our telecom bills or our staff spending a ton of time making manual updates to the stystem, so unfortunately we spent a lot of money and were not able to use the data to make decisions.
Fixed TEM Services
Bewertet am 24.2.2017
Jeff S.
Kommentare: Billing is handled responsibly with no issues. Tangoe provides a depth of expertise to ensure that we are paying what we are supposed to pay on time.