Report Master

User

Vorteile:

It is an awesome software for writing the notes and tracking my patients changes with each visit

Nachteile:

It is not very easy to customize based on the need of the provider.

Report Master Review.

Kommentare: I like the program. I'm not fast with it, but it gets the job done

Vorteile:

I have never had a bill review cut my bill using Report Master.

Nachteile:

Not being able to archive patients. No place for claim # only policy #.Widen the window on auto code selector for better viewing. Improve auto code search. Only can check of xray. not MRI or CT. Subjective complaint for headache only allows for 1 location. Condense most commonly used diagnosis's. Somewhat buggy when preparing to print. I always need to make tweaks to page layout.

Good value, needs customization.

Kommentare: 2 stars for ease of use/features/functionality because persistent errors logging into the system & lack of customization. For our office it's a bit overkill on certain features that takes a lot of time to navigate through. Eventually you learn what you do and do not use but it would be nice to be able to eliminate features you will never use vs. having to weed through them every time. Personally I like a body outline to mark exactly where patients symptoms persist. I have personalized a travel card for each patient for this purpose and also to mark the areas we treat with modalities. It would be nice to have something like this in the system.
Customer support gets 3 stars. They are fairly easy to get in contact with. Occasionally tech support has not gotten back with us and we had to call multiple times but often the online chat support is prompt. Just wish there was a fix for the login errors vs. having to go around the system. They have walked us through the process enough that we now know what to do when it happens but it's still a pain. When I click on icons I like them to work without any hassle. We do have a two computer system and that seems to be the problem with one linking to the other.
Value, I give it 4 stars. So much more affordable than other systems like Chirotouch. Honestly Chirotouch's price tag has kept me away from even entertaining the idea of trying it. So I can't say one way or anther if it's that much better of a system.
Overall I gave it a 3 because I've now had the system for almost 6 months and I haven't completely switched over to it yet. I find myself 90% of the time transferring over my hand written notes to Reportmaster for my Personal Injury patients and them only simply so I don't have to write out a narrative by hand. Even with the Reportmaster narrative I find myself having to read over it and changing certain things about it or typing in something I need in the notes but have no place for it in Reportmaster, so that does eat up some of my time. It does have the Autocodes sections throughout which allows for some customization but learning the process and knowing the outcome in the narratives has not come easy.

Vorteile:

Affordability

Nachteile:

Lack of customization

Report Master

Vorteile:

The amount of details that the software allows you to have. The details of the reports. The ease of creating your own auto-codes. The quickness of doing a SOAP note.

Nachteile:

Not printing everything on a report and having to go through several steps just to make sure that the information you want is included in the report. Inability to navigate out of a window without crashing the whole software. Losing information when you click off of an open window. Inability to copy previous exam to a re-exam to save time going through the whole process again.

Overall pretty good

Kommentare: Overall I like report master. I have been using it about eight years and been through quite a few upgrades. I guess there are easier and better software is out there but I'm very comfortable with what I have and it's an affordable program.

Vorteile:

I can click through it and enter a patient record pretty quickly. I like the multiple options.

Nachteile:

It can be really glitchy at times, if I enter a incorrect code the software will shut down then I have to reset it through the. Sometimes the grammar on the generated daily record is poor. It does not integrate well with the some of the handwritten portions of the report.