Wer nutzt diese Software?
Durchschnittliche Bewertung118 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 4.5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Startpreis 299,00 $/Monat
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Installiert - Windows
Support während der Geschäftszeiten
Angaben zum Hersteller
- ACOM Health
- Gegründet 1983
While our expertise is in innovative software and billing services specifically for chiropractic offices, we pride ourselves on listening to customer needs and building strong business relationships. We provide the industry's most effective, results-oriented and comprehensive solutions for EHR, Notes, and Practice Management Software and Insurance Billings and Collections. Our services for clinical operations reduces the pain that is so often associated with administrative functions.
Die hilfreichsten Reviews für RAPID
Bewertet am 23.5.2016
The most customizable system available.
I have been a chiropractor for over 30 years and in the middle of my career I spent 10 years , full time, designing, installing and selling home theater audio-video equipment. Because of my experience in both fields, I believe I am unusually qualified to review this software.
First of all the software is extremely well laid out with respect to setting it up. There are tutorials that are short, to the point and shows you everything you need to know to set it up. Phone support is necessary to me and Acom's support is quick and available when you need it.
I am a diplomate of addiction and compulsive disorders and do a lot of other work like neuro-biofeedback, positive motivational therapy and the like. Acom is the ONLY company that is available that allows me to customize the program the way I need to use it..... and I checked out them all. Plus, the cost, after taking into consideration the initial layout and yearly subscription monies, is very affordable compared to the other competitive companies.
The use is straight forward and quick. I can do most daily notes in just a few minutes.
You can use an in house server, but I use my system on the cloud. That way there is no cost of maintenance or down time for hardware..... and I can use the system from anywhere I work.
There is also no cost for other doctors and staff who use the system. Very good for multiple doctor/staff practices.
I could go on and on, and there are a lot of questions many of you will have..... but I recommend you check out this system.
Nachteile: If your looking for free software or a cheap application, then this is not the software for you. But, that type of software will not let you customize it, and typically it will not offer clearinghouse compatibility and/or accommodate billing, scheduling and office notes all in one program. All in all this program is very well designed.
Kommentare: I am a relative old-timer, in practice 32 years. I work part time and currently run a pretty low key, solo practice out of my home. I have no employees, and in a great week will see 60 patients. I've been using one computer program or another to run the business side of my practice since the dinosaur age (I bought my first computer in 1982 - a Digital Rainbow which loaded the operating system using two 5 1/4 inch floppy discs - and I wrote the first accounting programs myself). I finally bought an 'official' program and used it for years. In 2006 I realized that I needed to do something more than travel cards and buy a program to help me with my charting. I looked around, and chose BestNotes (which, by the way, is a great stand alone program for doing notes). Though the program was great, I tried to make my note a faithful reflection of what I did and talked about during the visit, couldn’t do that in a timely manner, and so was chronically behind in charting. It got to the point that the only patients who had more than a line or two of history in their charts were the ones who 'had' to have notes sent - personal injury, worker's comps - and those who had notes requested for one reason or the other (those requests sometimes took weeks to fulfill). This behavior finally caught up with me. I was unable to produce charts on three patients out of the 30 requested during an 'in-house' audit, and had to return lots of money. I decided that I had learned my lesson. I was going to do notes on every patient every time, using the system I already had in place. Within six months, I was so far behind I could not possibly catch up once again. I decided I needed a different system, one that integrated notes with practice management, so that I could not bill unless the note was finished. I also had to give up being perfect at notes, and realize that I was writing the note for the insurance company, not for the patient. It took me four or five months to test drive all of the different programs out there, and once I had, I chose ACOM/Rapid. I took a deep breath, put myself into debt, and bought both the practice management and charting systems in April 2011. I was told that it would take me several months to ‘go live’ but I knew better! I thought of myself as very computer savvy, had already programmed lots of language into my BestNotes system that I thought I could just transfer over, and was sure I didn't need as long as ACOM predicted to put the system in place. Turns out that they were right (and they usually are) - it did take what felt like a very long time to educate myself and get everything I needed into the system. Turns out it really is a process, and can't happen overnight. ACOM has the process part down pat - all I had to do was follow the plan. I didn't actually go live until August 1, 2011, and I can't say even that was glitch free, but what I can say is that I have never called tech support and had them unable to find/fix or teach me how to avoid whatever problem I encountered. I got real chummy with some of the techs - and every experience was positive. Lots of time has passed since then. I don't remember what version I started with, but I'm at v3.7.7 of the practice management, and v7.1 R3.0 of Rapid Documentation, and every time a new version comes out, the program is easier to use. I haven't actually changed my spots - I still get behind on notes - but I haven't billed for one service that doesn't have documentation to support it since August 1, 2011. I no longer live in fear of an audit and I find it amazingly satisfying to get a request for a chart and be able to fulfill the request the same day. I can do my notes, post the charges, send the insurance, print statements, and be done with it, all with these two integrated programs (and, no staff!).
I have a small, family type Chiropractic Office (manager and myself), and have just celebrated my 30th year in practice. As do all of you, I believe in giving every patient as much as I can. Some of my patients think that I am the best Chiropractor in the world, just as your patients think you are. However, being old school and nearly computer illiterate, my documentation did not show that. With EHR requirements, increased insurance demands, and reduced payments, it didn’t take a brain surgeon to see the train coming down the tracks, that was about to devastate my practice.
Being frugal, I started shopping around for a program that would allow me to survive. I wanted to spend the least amount of money, but I didn’t want to be “pennywise and pound foolish”, and end up with an inferior system that wasn’t guaranteed to reach Meaningful Use, or wind up with a company that would not be in business next year. After much research and visiting the leading sites in detail, comparing the documentation and billing programs, I was left with an easy choice.
Upon seeing the SOAP portion of ACOM Rapid Software, I recognized that this program would make me look like the Chiropractor I actually am. Notes did not looked "canned", but flowed and were very accurate.
The tools provided by ACOM allow me to easily create reports and SOAP notes in record time, perform assessments, incorporate treatment plans, change diagnosis, export/import reports, monitor medications (now required), and even implement the new PQRS codes required by Medicare.
Previously we were utilizing Chiro 8000 for billing and Auto Doc for SOAP and report writing, but the load became too heavy as the insurance company’s games of requesting documentation became greater. I lost a ton of sleep and became concerned that I would not be able to meet the demands, and survive as a Chiropractor.
ACOM Rapid Software was installed in August 2013. As with any new software, implementation can be difficult, especially when dealing with older computer hardware, and considering we had to dovetail this new system while continuing to run our office with limited staff. ACOM was attentive to our needs, never left our side, and worked with us until we were fully up and running.
With ACOM’s interacting and user friendly documentation and practice management modules and the ease of their training programs, we were able to attest for Meaningful Use in December. Best of all, we recently received our first incentive check from CMS (receiving much more than we expected).
When all is said and done, even in my small office, the incentive money will have more than paid for this program in less than 2 years.
As difficult as times continue to be, I feel totally at peace, and am so proud to be a Chiropractor, practicing to the highest standard and doing what I love best!
Bewertet am 15.12.2015
Fabulous EHR Software with all the support you could ever need
I was first introduced to ACOM Rapid software a little over 1 year ago. I always knew it was a great product, and was made even more aware of the outstanding choice our office had made in EHR software as I attended training conferences and listened to all the problems others were having that did not use ACOM.
The ease of use is second to none. Functional Outcome Assessments are linked to the note making treatment plans a breeze to document. ACOM has Medicare compliance down to the push of a button. 30 Day FOA and treatment plans for PQRS are scheduled with an alert for each patient that can be quickly printed in an Excel Spreadsheet sorted by Lat name to enable front office personnel to schedule each and every patients' appointment whether medicare or insurance with exactly what is required for compliance effortlessly without error every time.
Meaningful Use is tracked making compliance a breeze. ACOM has though of everything to make your office compliance and documentation as effortless as possible. This is truly an OUTSTANDING Product!!
There is nothing that I do not like about this product. When I do have a beneficial suggestion, or an issue their support staff is second to none. They are always ready to listen help and will often call you to tell you when your suggestion will be implemented. When you cannot explain what is happening, in a flash they will set up on a "SCREEN SHARE" and watch what is going on on your computer and then use that for a teaching opportunity to help you learn or take advantage of a feature.
Again There is NOTHING that I do NOT like about this product or their support staff.
Bewertet am 28.9.2017
An All-Around Great Experience
We are a very small practice which includes the provider, the office manager and one other employee. The size of our practice did not matter to ACOM. We were treated as if we were one of ACOM’s biggest and most important accounts.
Our project manager/trainer was knowledgeable and patient with our many questions and concerns. Anytime I have needed to get in touch with her, all I had to do was email or leave a voice message and I knew she would be calling back ASAP.
I would recommend ACOM for any Chiropractic office that is looking to upgrade their Practice Management and EHR software.
Being cloud based has been an added plus for our office. Dr. Perns has the luxury of logging in from home or any location with Wifi and completing his patient notes at his convenience.
We have the peace of mind knowing that all ACOM’s staff has completed Basic HIPAA Privacy and Security Compliance and that ACOM is completely HIPAA compliant.
With our office being extremely small, we have utilized the appointment reminders which has saved us time and money. Our patients have appreciated the text and or email reminders prior to their scheduled appointments.
I am very excited and looking forward to utilizing RAPID PM’s collection module. The idea of touching base with insurance companies is not a pleasant thought. ACOM’s collections screen will allow me to pull my A/R at 120 days out and group the various insurance companies together, saving me the time it takes to continue to call back and be placed on hold.
Nachteile: It takes time to get used to a new product. No one likes change. I have found that getting into the product it the best answer.