---
description: Detaillierte Informationen über Vanillasoft zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vanillasoft Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Inside-Sales-Software](/directory/30680/inside-sales/software) > [Vanillasoft](/software/27609/vanillasoft)

# Vanillasoft

Canonical: https://www.capterra.com.de/software/27609/vanillasoft

Seite: 1 / 11\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/27609/vanillasoft?page=2)

> Cloudbasierte Lead-Management-Software mit automatischer Wählfunktion, Anrufaufzeichnung, DNC-Konformität und Web-Lead-Integration für ausgehende Anrufe.
> 
> Bewertung: **4.6/5** von 233 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Vanillasoft?

Interne und Remote-Vertriebsteams.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.6/5** | 233 Nutzerbewertungen |
| Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: VanillaSoft
- **Region**: Plano, USA
- **Gegründet**: 2003

## Gewerblicher Kontext

- **Zielgruppe**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Kanada, Vereinigte Staaten

## Funktionen

- Aktivitäts-Dashboard
- Anpassbare Berichte
- Anpassbare Felder
- Anpassbares Scoring
- Anruf-Transkription
- Aufgabenmanagement
- Aufzeichnung
- Berichterstattung / Analyse
- CRM
- Chancenmanagement
- Daten-Import / -Export
- E-Mail-Management
- Engagement-Tracking
- Für Versicherungsbranche
- Kalender-/Erinnerungssystem
- Kalenderverwaltung
- Kampagnenmanagement
- Kommunikationsmanagement
- Kontaktmanagement
- Kundendatenbank
- Lead Segmentierung
- Lead-Distribution
- Lead-Erfassung
- Lead-Pflege
- Lead-Qualifizierung
- Leadmanagement
- Leistungskennzahlen
- Management der Anruflisten
- Meeting-Management
- Multi-Channel-Kommunikation
- Performance Management
- Pipeline-Management
- Planungs-Tools
- Priorisierung
- Prozess-/Workflow-Automatisierung
- Prädiktive Analytik
- Third-Party Integrations
- Verfolgung von Interaktionen
- Verkaufsberichte
- Vertriebsaktivitätsmanagement
- Werkzeuge zur Zusammenarbeit
- Workflow-Management

## Integrationen (11 insgesamt)

- Chorus
- Comm-unity
- Docusign
- Gong.io
- Salesforce Platform
- Salesforce Sales Cloud
- VerticalResponse
- Vidyard
- Vonage Business Communications
- Zapier
- authorize.net

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Inside-Sales-Software](https://www.capterra.com.de/directory/30680/inside-sales/software)

## Ähnliche Kategorien

- [Inside-Sales-Software](https://www.capterra.com.de/directory/30680/inside-sales/software)
- [Sales Force Automation Software](https://www.capterra.com.de/directory/12/sales-force-automation/software)
- [Vertriebsunterstützung Software](https://www.capterra.com.de/directory/30798/sales-enablement/software)
- [Lead-Management-Software](https://www.capterra.com.de/directory/30017/lead-management/software)
- [Absatzplanung Software](https://www.capterra.com.de/directory/30930/sales-forecasting/software)

## Alternativen

1. [HubSpot CRM](https://www.capterra.com.de/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
2. [Zoho CRM](https://www.capterra.com.de/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.com.de/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.com.de/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Dynamics 365](https://www.capterra.com.de/software/157279/dynamics-365) — 4.4/5 (5812 reviews)

## Nutzerbewertungen

### "VSoft Is Very Reliable" — 5.0/5

> **JOIA** | *29. Juli 2025* | Versicherung | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: The ease of access is very sufficient. Communication tools are up to date and functions well with the tailored options
> 
> **Nachteile**: The preset combined options that I can not opt out of before purchase. I would like the opt out option added
> 
> I have used it for many years and it has always been streamlined. Learning curves are very minimal and they have resources available to help resolve any issues

-----

### "Gets the job done\!" — 5.0/5

> **Kayla** | *16. Mai 2025* | Fundraising | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: Provides many useful features, adaptable to the needs of our call center.
> 
> **Nachteile**: Callers can't do assigned callbacks unless they are assigned to that specific project.

-----

### "Vanillasoft" — 3.0/5

> **Richard** | *27. Januar 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 2.0/10
> 
> **Vorteile**: Integration of many features and gerneal convenience were very good. Support for issues was quick ad timely.
> 
> **Nachteile**: inability to gain administrator status because of failures in company structure
occassional problems with sound quality and speed of loading software.a
> 
> Average. Good functionallity. Format of screen for managing leads could be improved.  At times there was too much information crammed into the first screen.

-----

### "My overall experience with VS." — 5.0/5

> **Felipe** | *4. August 2025* | Versicherung | Empfehlungsbewertung: 2.0/10
> 
> **Vorteile**: What I liked most about VanillaSoft was its intuitive user interface and powerful automation tools. It made it easy to prioritize leads, streamline follow-ups, and stay productive. The real-time performance tracking and call routing features also helped improve team efficiency and accountability.
> 
> **Nachteile**: What I liked least about VanillaSoft was the occasional lag and syncing issues, especially during high-volume outreach periods. Additionally, the reporting dashboard could be more customizable for detailed performance insights.
> 
> My overall experience with VanillaSoft was positive. It’s a powerful tool for managing outreach, keeping leads organized, and improving follow-up efficiency. The dialing and scripting features helped streamline conversations, and it supported consistent productivity. With a few improvements to reporting and system speed, it could be nearly perfect.

-----

### "Vanillasoft not Vanillahard" — 5.0/5

> **Eric** | *29. Januar 2026* | Versicherung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I love how easy the setup is with calling leads and dispositioning them to their appropriate category.
> 
> **Nachteile**: I do not have any issues with Vanillasoft it's very easy to call the leads and really the only problem is the mindset I can have at times.
> 
> Amazing, I've had it for over 5 years now and do not regret it what so ever. I recommend all new agents to give Vanillasoft a try.

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Seite: 1 / 11\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/27609/vanillasoft?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/27609/vanillasoft)

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