Was ist ECLIPSE?

ECLIPSE Practice Management Software wird seit über 20 Jahren täglich an Tausenden von Standorten in den Vereinigten Staaten eingesetzt. ECLIPSE beinhaltet Abrechnung, Terminplanung, EHR (elektronische Gesundheitsakte), tägliche Notizen, ein umfangreiches Warnsystem, zertifizierte HIPAA-konforme elektronische Schadensfälle und Überweisungen, Sicherheitsfunktionen, die die Verfolgung von Patientendaten umfassen, um dir den Betrieb einer HIPAA-konformen Einrichtung zu erleichtern, und unzählige Berichte, die durch zwei Jahrzehnte Kundenfeedback verfeinert wurden.

Wer verwendet ECLIPSE?

Chiropraktik, multidisziplinäre, physikalische Therapie.

ECLIPSE – Details

MPN Software Systems

1985 gegründet

ECLIPSE – Details

MPN Software Systems

1985 gegründet

ECLIPSE – Videos und Bilder

ECLIPSE Software - 1 - Vorschau
ECLIPSE Software - 2 - Vorschau
ECLIPSE Software - 3 - Vorschau

Kosten ähnlicher Produkte wie ECLIPSE vergleichen

Startpreis

Nicht verfügbar
Nicht verfügbar
259,00 $/Monat
Nicht verfügbar

Kostenlose Version

Kostenlose Version Nein
Kostenlose Version Nein
Kostenlose Version Nein
Kostenlose Version Nein

Gratis Testen

Gratis Testen Nein
Gratis Testen Nein
Gratis Testen Nein
Gratis Testen Ja

ECLIPSE – Bereitstellung und Support

Kundenbetreuung

  • Chat

Einsatz

  • Cloud, SaaS, webbasiert
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

Funktionen von ECLIPSE

  • API
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Alarmfunktion / Benachrichtigungen
  • Anpassbare Berichte
  • Anpassbare Formulare
  • Anpassbare Vorlagen
  • Aufgabenplanung
  • Automatisierte Terminplanung
  • Berichterstattung und Statistik
  • Bestätigung / Erinnerungen
  • Beurteilung-Management
  • Compliance Management
  • Compliance im Gesundheitswesen
  • Diagramm-Erstellung
  • Dokumentenmanagement
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Dokumentvorlagen
  • E-Mail Marketing
  • E-Mail-Management
  • Elektronische Zahlungen
  • Ergebnisbewertungstools
  • Erinnerungen
  • Formularverwaltung
  • Für Chiropraktiker
  • HIPAA konform
  • Inventarverwaltung
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Kreditkartenbearbeitung
  • Kundendatenbank
  • Kundenmanagement
  • Kundenportal
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Patientenmanagement
  • Rechnungsmanagement
  • Reklamationsabwicklung
  • Reservierungs-Management
  • Rollen-basierte Genehmigung
  • SMS-Nachrichtenversand
  • SOAP-Notizen
  • Self-Service Portal
  • Terminplanung
  • Terminverwaltung
  • Verwaltung von Patientenakten
  • Wiederkehrende- / Abonnement-Abrechnung
  • Workflow-Management
  • Zugriffskontrollen / Berechtigungen

Siehe die vollständige Chiro-Software Liste

  • API
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Alarmfunktion / Benachrichtigungen
  • Anpassbare Berichte
  • Anpassbare Formulare
  • Aufgabenplanung
  • Automatisierte Terminplanung
  • Berichterstattung und Statistik
  • Betten-Management
  • Diagramm-Erstellung
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Dokumentvorlagen
  • Drag-and-Drop
  • Drittanbieter-Integration
  • Echtzeit-Benachrichtigungen
  • Echtzeit-Berichterstattung
  • Echtzeitüberwachung
  • Elektronische Zahlungen
  • Entlassungsmanagement
  • Erinnerungen
  • HIPAA konform
  • Historische Berichte
  • Kalenderverwaltung
  • Kommunikationsmanagement
  • Kontakt-Datenbank
  • Kundendatenbank
  • Kundenportal
  • Live-Chat
  • Mehrere Standorte
  • Mobile Benachrichtigungen
  • Mobiler Zugriff
  • Patienten-Aufnahme
  • Patienten-Standort-Nachverfolgung
  • Patienten-Terminplanung
  • Patientenfluss-Management
  • Patientenüberwachung
  • Rechnungsmanagement
  • Registrierungs-Management
  • Reklamationsabwicklung
  • Reservierungs-Management
  • SMS-Nachrichtenversand
  • Self-Service Portal
  • Terminplanung
  • Terminverwaltung
  • Umfragen & Feedback
  • Wartezeit-Nachverfolgung
  • Workflow-Management
  • Zulassungsmanagement
  • Überwachung

Siehe die vollständige Patientenmanagement Software Liste

  • API
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Anpassbare Berichte
  • Anpassbare Formulare
  • Anpassbare Vorlagen
  • Aufgabenbibliothek
  • Aufgabenplanung
  • Automatisierte Terminplanung
  • Behandlungsplanung
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Bestätigung / Erinnerungen
  • Beurteilung-Management
  • Compliance Management
  • Daten-Import / -Export
  • Diagramm-Erstellung
  • Dokumentenmanagement
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Dokumentvorlagen
  • EMR / EHR
  • Elektronische Zahlungen
  • Erinnerungen
  • Eventplanung
  • Fortschritt-Notizen
  • Fortschrittsverfolgung
  • Für Physiotherapie
  • HIPAA konform
  • Inventarverwaltung
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Kreditkartenbearbeitung
  • Kundendatenbank
  • Kundenportal
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Patientenportal
  • Rechnungsmanagement
  • Reklamationsabwicklung
  • Reservierungs-Management
  • SOAP-Notizen
  • Terminplanung
  • Terminverwaltung
  • Versicherungsmanagement
  • Vorlagen-Management
  • Workflow-Management
  • Zugriffsquellen-Verfolgung
  • Übungs-Management

Siehe die vollständige Physiotherapie Software Liste

  • API
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Alarmfunktion / Benachrichtigungen
  • Anpassbare Berichte
  • Anpassbare Formulare
  • Anpassbare Vorlagen
  • Aufgabenmanagement
  • Aufgabenplanung
  • Automatisierte Terminplanung
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Compliance Management
  • Diagramm-Erstellung
  • Dokumentenmanagement
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Drittanbieter-Integration
  • E-Mail Erinnerungen
  • EMR / EHR
  • Elektronische Rezepte
  • Elektronische Zahlungen
  • Erinnerungen
  • Formularverwaltung
  • HIPAA konform
  • Historische Berichte
  • Inventarverwaltung
  • Kalenderverwaltung
  • Kommunikationsmanagement
  • Kundendatenbank
  • Kundenportal
  • Live-Chat
  • Medizinische Abrechnung
  • Medizinische Terminplanung
  • Mehrere Standorte
  • Mehrere Ärzte
  • Patienten-Aufnahme
  • Patienten-Terminplanung
  • Patienteninteraktion
  • Patientenportal
  • Rechnungsmanagement
  • Registrierungs-Management
  • Reklamationsabwicklung
  • Self-Service Portal
  • Terminplanung
  • Terminverwaltung
  • Verwaltung von Patientenakten
  • Vorlagen-Management
  • Workflow-Management
  • Überprüfung der Versicherungsberechtigung

Siehe die vollständige Praxissoftware & Arztsoftware Liste

  • API
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Alarmfunktion / Benachrichtigungen
  • Anpassbare Berichte
  • Anpassbare Formulare
  • Anpassbare Vorlagen
  • Arzt-Management
  • Aufgabenplanung
  • Automatisierte Terminplanung
  • Berichterstattung und Statistik
  • Daten-Import / -Export
  • Diagramm-Erstellung
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Drag-and-Drop
  • Drittanbieter-Integration
  • E-Mail Erinnerungen
  • Echtzeit-Berichterstattung
  • Elektronische Zahlungen
  • Erinnerungen
  • Eventplanung
  • HIPAA konform
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Kreditkartenbearbeitung
  • Kreditplanung
  • Kundendatenbank
  • Kundenportal
  • Live-Chat
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Mobile Benachrichtigungen
  • Mobiler Zugriff
  • No-Show-Nachverfolgung
  • On-Call-Pläne
  • Personalverwaltung
  • Rechnungsmanagement
  • Reklamationsabwicklung
  • SMS-Nachrichtenversand
  • SSL-Sicherheit
  • Self-Service Portal
  • Terminplanung
  • Terminplanung
  • Terminverwaltung
  • Verwaltung von Patientenakten
  • Wiederkehrende Termine
  • Workflow-Management
  • Zugriffskontrollen / Berechtigungen

Siehe die vollständige Terminplaner für Arztpraxen Liste

Alternativen für ECLIPSE

Mehr Alternativen zu ECLIPSE

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Alle 257 Nutzerbewertungen lesen

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,5
Kundenservice
4,6
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Bewertung

5
181
4
46
3
16
2
6
1
8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Kevin H.
Kevin H.
M.D. - Physician in Venezuela
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Eclipse saved my company!

5 vor 4 Jahren

Vorteile:

I use the ECLIPSE Software daily at my company, I've had this software for 2 years and I just love it. ECLIPSE makes the billing proces very easy for me and my employees, with this software i can also schelude consults and many more, the EHR (electronic health record) its one of the best thigs of the software the doctors in my company love it, this also has an extensive alerts system that is very helpful, the security features saved my company once from a fire, for this and many other things ECLIPSE its a must have in my company.

Nachteile:

There is nothing negative from my point of view! If you had to improve something that would be your system of notes sometimes there are failures to save certain notes and that can be annoying however this happens very rarely but it would be good if they fix it

Matthew W.
Doctor of Chiropractic in USA
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Eclipse Full Body Template

5 vor 6 Monaten

Vorteile:

The EHR full body template is quick and easy to use. Once I customized the macros I can get a fully complaint and unique E/M note done in 5 minutes or less and a daily treatment note done in 30 seconds. Eclipse support helped me all the way.

Nachteile:

I don't really have any problems with the software at this time.

Dr dean Z.
Chiropractor/Owner in USA
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Eclipse EHR and Billing software

5 vor 2 Wochen Neu

Kommentare: Eclipse is an easy to use complete EHR and billing software. My billing company uses Eclipse and when describing what it is I was looking for to help expedite patient daily notes and reports, they suggested that I try Eclipse. Im happy they did. I’ve been using it now for over five years and it’s excellent. If I have any questions, [SENSITIVE CONTENT] is very knowledgeable and easy to contact for support.

Vorteile:

My favorite is the ease of use and that the Eclipse EHR is easily customizable.

Nachteile:

I am able to easily send password-protected emails from the ledger section of Eclipse but it takes multiple steps for me to send password-protected emails from ChartSentry.

Antwort von MPN Software Systems

letzte Woche

Thanks for your review! We simply wanted to point out that ChartSentry is a separate product [created by another company] that your billing company uses. It's not part of ECLIPSE (which we believe has better document management features).

Therese M.
Owner, Chiropractor in
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Good features but unstable and unpredictable

1 vor 5 Jahren

Kommentare: I began using Eclipse in Oct 2013. To summarize the details to follow: when the system works, it is ok. However we have had consistent problems and the instability, errors and discrepancies within the system have been endless. CONS: Consistently unstable and quirky repetitive problems. We have worked exhaustively with support on these issues. Some reps are incredibly knowledgeable, others not as much. Friendliness and response time to concerns has been highly variable as well and many issues remain unresolved. I think it is best to use examples to highlight our problems. Here are the top 5 most consistent errors (this is not exhaustive): Multiple people in file.
We frequently have need for multiple staff in a patient file at once (ie clinician finishing EHR and front desk in ledger for check out). A message is generated when multiple users are in a file and the file is “read-only” for anyone except the first person to access. When the primary user completes their task then closes the file, another message notifies the file is released. Not a problem, knew that going in. However about 50% of the time when the secondary person tries to save data (after the file release with no changes made during the read-only period) an error is generated and that workstation crashes. It takes approximately 90 seconds to get out then back into the system. We had to create a protocol to work around this, creating significant office inefficiency.
Save errors
Any changes made to the system (demographics, EHR, notes, alerts, etc) require manually saving. As noted above, save errors occur often with multiple users in an account. However, we have had extensive errors when saving that we have not been able to identify triggers. Some days it will happen 10 or 12 times, others not at all. When the save error occurs all data recently changed is lost. I can’t tell you how many notes myself and my staff have had to rebuild. Out of habit we all hit save after almost every click. Makes notes much more tedious than they would otherwise be.
User errors
Theoretically our license allows up to 7 users at one time. We have 5 people in office, so clearly within that license. However our providers bounce treatment rooms throughout the day. Starting approx 6 months ago (after an update), we routinely get a “max user error” telling us we have too many users in the system (It has reported as many as 22 users). Support has been unable to offer any solutions, and claims it has nothing to do with the update.
This happens during heavy patient volume (we are a low volume practice, on average seeing 70 pt/week), but also light volume. When it occurs it crashes the entire program and will not allow logging in for approximately 5-10 minutes when the “users reset.” So we have 2 choices: wait- unable to access patient data (approx 5-10 min delay), or manually delete the current user file (approx 3-5 minute delay). You can see the inefficiency when this happens 5+ times/day.
Inconsistent Reports
Although the reports are extensive, their reliability is not consistent. One example: referrals. We collect new patient referral information and (used to) pull a report quarterly to see where our referrals are coming from. When we filter the report for the time range, the end report still includes referrals from all time.
I have also found multiple discrepancies in several financial reports, assigned provider/treating provider reports (for bonus structures), and more.
We have worked with support/Laura on this with no resolution. We finally went to tracking manually because we couldn’t devote ongoing energy without solutions.
Can’t view file types, deleted printers, scanners, etc
Periodically we have been unable to view certain file types on different workstations. For example, we use a template for tracking physical therapy/rehab. We have done exhaustive analysis for triggers such as changes to a work-station, system settings, updates, anti-virus scans, etc…..and the reason remains unknown. We have learned to correct the situation, although it took approximately 2 years for us to figure it out on our own; tech support finally helped, but it took about 6 different tickets before resolution. This has also happened multiple times with visibility of office printers, scanners, etc from various work stations.
OUR EFFORTS:
Throughout this journey we have tried to work with tech support who rarely takes ownership of problems. We have been told our network is unstable so we have upgraded/replaced every piece of hardware (server, gigabit switch, routers, modems, several computers, and more); we re-wired our office with CAT5 wiring in case the problem was in wiring. We have worked with 3 separate IT companies to professionally troubleshoot the problems, all of which have ensured me it cannot be external to the program. The cost of the system has quite literally tripled from the original purchase price.
SUMMARY:
After 3.5 years of “making it work,” I am currently evaluating other systems and planning to move on. I would not recommend this system.

Vorteile:

The transition and training was very smoothe from our previous EHR and very well managed. Our sales rep, Laura Davis, was AMAZING, and has continued to be for 3.5 years, often acting as support and helping troubleshoot problems. The system is highly customizable, has great alerts, and as a comprehensive system should have allowed streamlined workflow.

Antwort von Keith Ferry, Help Desk Director

vor 5 Jahren

Dr. Therese Miller, thank you for using examples in your review. It helped tremendously as I first researched your comments & then spoke to your Milwaukee, WI office. What’s most unfortunate here is that any of these items would have been easily resolved had you actually called us. As it turns out, you repeatedly called a 3rd party rather than our HELP Desk – especially during the period from 5/2015 through 9/2016 when you never spoke to the Help Desk at all. And of course, until a week ago, you’ve been running a 2+ year old version of the software. Most recently, your office personnel seem to have unintentionally deleted patient files as you attempted to handle the “user errors” you describe. As far as we can tell, that’s the sole reason you became angry enough to write this review. Perhaps, if you had followed our backup recommendations, this problem wouldn’t have become an issue. However, you use a vendor we do not recommend and weren’t able to restore the data you erased because no recent backup existed. First, any & all software in current use has restrictions when multiple users attempt to edit the same data simultaneously. That’s why we created Real Time Data Flow (RTDF) several years ago. This could have been instantly & easily turned on for your office at any time – and would have eliminated any issues you describe regarding multiple users & saving data. But you never called the Help Desk. (It would have taken less than a minute to make this change.) The user error issues would have also been eliminated by speaking with the Help Desk and/or working through the problem with them. Next, based on your example, reports aren’t generating inconsistent data. On the contrary, if you had called the Help Desk, we would have explained how to properly run the report you describe. In your case, an additional filter might have been recommended. And we would have ensured you were more familiar with data filters, a concept used throughout ECLIPSE. You also make a series of comments about your network, but never disclose the fact that your original network consisted of an old wireless home router and a few laptops that couldn’t provide the performance necessary for data throughput on your system. Finally, we’re happy you renewed your subscription this past month & believe our annual subscription is quite reasonably priced. But it seems you saved hundreds of dollars at great expense to your practice. We invest a great deal of time & money into our technical support operations. We’re sorry you opted not to use those services to the extent you claim.

Sam S.
chiropractor in USA
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

amazing support, every time on the phone

5 vor 3 Monaten

Kommentare: the support team is amazing. From [SENSITIVE CONTENT] in sales, to [SENSITIVE CONTENT] in support and the many others
always ready to assist and resolve issues quickly
truly, the support on the phone sets this company apart

Vorteile:

eclipse is a fully capable EHR system that does it all. the best part is their amazing support staff that is ready to help and guides you through everything. it is priceless when you can call someone on the phone and almost always speak to them immediately

Nachteile:

having so many features can be confusing/overwhelming at times