von London Computer Systems
Wer nutzt diese Software?
Rent Manager is a proven solution for companies that manage all types of multifamily, single-family, and commercial properties. We work with customers who own/ manage anywhere from 100-50,000+ units.
Durchschnittliche Bewertung170 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 4.5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Ja, Kostenlose Testversion
Installiert - Mac
Cloud, SaaS, Web
Installiert - Windows
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- London Computer Systems
- Gegründet 1986
Über Rent Manager
Rent Manager is advanced property management software, designed to manage every facet of your unique operation. From leasing to accounting, maintenance to marketing, your portfolio runs on Rent Managers three decades of proven technology. Boasting a powerful property management database; fully-integrated accounting system; intuitive contact management, maintenance, work order, and marketing solutions; an open API portal for unique customization and so much more.
Rent Manager Funktionen
- Vacancy Management
- Abrechnung & Rechnungsstellung
- Gewerbliche Immobilien
- Offene Stellen verfolgen
Die hilfreichsten Reviews für Rent Manager
Bewertet am 8.12.2018
Kommentare: The support staff at RMO is fantastic. They are knowledgeable, patient and results oriented. Overall, RMO is a world class product and I appreciate the companies drive to continually refine it for its customers. Finally, the best part of Rent Manager is it's people. Please continue your world class service and in doing so, showing the business community it is possible to maintain high standards of excellence.
Vorteile: RMO Customer and Technical Service is the best I have ever experienced, personally and professionally. I am amazed that I have spoken to so many technical reps and they're all great. The RMO in house training program for staff has been well thought out and it shows they take pride in employing and retraining qualified people.
Nachteile: There are some area's of the SW that can be modified or refined to be more of an end to end solution for our business. The process for changing or adding modifications to the software seems long and difficult. There are simple changes needed, like automated postings for Pacific Standard Time vs Eastern Standard Time that makes a difference for our business, legally speaking, but no one at the company is driving this modification. The change committee needs to evaluate and process requests faster in my opinion.
Antwort des Softwareanbieters
von Kari an 18.12.2018
Thank you so much for your review and our Customer Support team says thanks for the shout out! We hear you regarding feature requests and we have recently created a whole team to evaluate and prioritize every request we receive. We hope this makes the process more streamlined so we can keep giving you the best software experience in the industry. If there is anything you’d like to see in the program, feel free to submit your requests here (https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/) and your request will be reviewed by the team directly.
Bewertet am 3.4.2018
Great software for our growing office and always provides us with exceptional customer service
Kommentare: Our office benefits greatly from using Rent Manager. I can't imagine how our office would operate without it's help. Each one of our jobs uniquely depends on this software to help us manage our tasks, time, clients, and tenants in the most efficient way we possibly can.
Vorteile: We have been using the Rent Manager software from day one, and I don't know how we would operate without it. We have been a rapidly growing property management company in Northeast Ohio for almost 3 years now, and we are all very thankful for how helpful the software is for us. Both our clients and tenants love the features they have access to in their online portals. The attention to detail the software offers us in every area is extremely helpful. The property groups feature has been a life safer for our larger clients, who have multiple properties and/or more than one LLC. The batched reports help to save me time, on the day we pay out our clients and send out their statements. Anytime we run into a problem we can't seem to figure out inside of our office, we contact the Rent Manager support staff on the phone for help. They are always very efficient and detailed when explaining a solution. They make sure that we understand the why's and how's something is done, in order for the task to be completed correctly. There have only been a couple of times when we ran into a unique question/issue that a customer service representative wasn't fully confident on how to correct. In both cases, the representative was honest in needing to get additional help from a supervisor to further look into fixing our problem. Which is huge, in knowing that they want to make sure that each in every issue is fixed properly and correctly. Could not be more impressed by the customer support team.
Nachteile: Spell check. Something we are looking forward to in Rent Manager 12! We at times have new clients who have trouble understanding the owner statements. We spend some time with them going over the initial ones we send out. We then explain in detail how each of our monthly statements are ran, and normally after the first meeting, our clients are able to grasp how they are set up.
Antwort des Softwareanbieters
von London Computer Systems an 4.4.2018
Thank you for your review Kristen! It has been great working with you all these past few years and we loved attending your conference! Our support team really appreciates the kudos as well. I've made a note regarding the owner statements and we will look into a way to assist you with this training process. Since you are close by, if anyone from your team would like to come to our office for one-on-one training or vice versa, just let us know. We'd love to help!