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Was ist EZBIS?
EZBIS Office ist ein einzigartig gestaltetes Chiropraktik-Software-Paket für Chiropraktik Praxis-Management, kombiniert einfache Verwendung mit einem voll automatisierten und High-Tech-Software-System. Chiropraktiker können die Kombination von Merkmalen wählen, die sich an die Bedürfnisse ihrer Praxis am besten anpassen. EZBIS bietet Module für Patientenabrechnung und Fakturierung, Sammlung-Werkzeuge, Terminplanung, elektronische Patientenakten und Patienten Self-Check-in. ONC-zertifiziert für die sinnvolle Nutzung von Incentives.
Wer verwendet EZBIS?
EZ BIS ist Entwicklungs- und Marketing-Software, die sich seit 1980 speziell an die Chiropraktik-Industrie richtet.
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EZBIS
Bewertungen über EZBIS

I have been using EZBis for over 20 years and they still surprise me with their innovative updates
Kommentare: electronic billing right now- going to implement the treatment notes next, and get more familiar with the other software options.
Vorteile:
It is easy to understand & use, and customer service reps are always patient and helpful. They are always creating new ways to help the doctor & staff do thier jobs more thoroughly.
Nachteile:
It takes a few tries to be able to implement something new- I am not good with 'computer language' so I have trouble finding the right areas on my computer to transfer files to.
Good review
Vorteile:
Easy and functional, customer service is 10/10 and always super helpful
Nachteile:
Can't think of anything at this time!!!!
Antwort von EZBIS
letztes Jahr
Thank you for your review Dr. Donald. We are really happy you have you as a customer and appreciate the review. If you need anything, you know where to find us!
ez bis review
Kommentare: I think ezbis is an average company. I think there is room for improvement on making this program easier to use and understand as far as insurance copays and accounting is concerned
Vorteile:
some functions are helpful in maintaining patient balances and EOB
Nachteile:
no printed manual / no face to face meetings with reps / everytime there is an update it seems to mess the system up / a lot of "bug" issues
Antwort von EZBIS
letztes Jahr
Hi Bart. Thanks for reviewing us. I'm sorry you are not happy. There are a few issues here you report, I'd like to assist with. Printed manuals are sent when you purchase the software. As you update your software, we have built in manuals and videos in the software for you to view (or print) as you need. We offer in house trainings if you prefer face to face communications. We also have seminars (these went away during Covid but we will be bringing them back soon). Concerned about the glitches you mention, I reviewed a couple cases from your account and I noticed a trend, when you update your software, you should always update from the server (this is a major reason why you keep having glitches). If you are currently experiencing issues, please let us know.
In Betracht gezogene Alternativen:
Excellent Customer Service
Kommentare: We have been loyal to EZBIS for over 25 years because of their great customer serivce.
Vorteile:
I don't have to call often, but when I do have questions the support team is always fast, friendly and very helpful.
Nachteile:
I wish the extra modules were not so expensive to upgrade to. And I do wish they still did in person training seminars.
Antwort von EZBIS
vor 8 Monaten
Hi, Jill! Thank you for your excellent review! We are happy to support you! We suspended our live training seminars during Covid. We anticipate restarting them in the very near future. We will inform you when a seminar is near you!
EZ Bis Review
Kommentare: It has overall been a good experience. When we first started using EZ Bis it would have been very helpful to have been told to get both Front Desk and Collection Desk modules at the very beginning. Have to change to OPEN ITEM accounts a couple of years later when we added Collection Desk was a bit complicated, especially reconciling the old insurance claim information.
Vorteile:
Being able to call and speak directly to customer support is extremely helpful!
Nachteile:
When using the Front Desk or Collection Desk modules, it would be very helpful when exiting from a patient's account and searching for another patient with the Select Patient search window, that it would go DIRECTLY back to the same letter of the last name of that previous patient. Example if the last name begins with S, when exiting that patient's account, the window should go directly back to the names that begin with S. This especially occurs when reviewing ERAs because they are listed alphabetically.
Antwort von EZBIS
letztes Jahr
Thank you for the review Dr. O, we appreciate your business. Your lack of knowledge concerning certain modules is a fair complaint. Our sales team could have done a better job to educate you on the various modules and how they work hand in hand. However, since your purchase of the software over 10 yrs ago we have created new "packages" to include particular modules to help in these areas mentioned. We also have "a la carte" pricing as well for those clinics that wish to build as they go.
EZ Bis Longevity
Kommentare: Very good - we have been with EZ Biz since the 1980's and recommend it to other doctors often.
Vorteile:
consistent and good customer service - able to discuss options with [sensitive content hidden]
Nachteile:
the difficulty in customizing / know that updates are beneficial but seems to be many and often need to upload changes to all users! monthly fee and then always assessed another yearly amount?
Antwort von EZBIS
letztes Jahr
Hey Janice thank you for your years of business with us. I understand updates may seem inconvenient but they are necessary when working with any computer program to correct issues and prevent further problems. That being said, although you are notified of a change, many clinics will update once in a month and get all updates at once. Regarding your monthly fee, this is your clearinghouse for insurance claims but please know you are not obligated to use this service with us. Many clinics choose to enroll since we handle the enrollment and support. Please call our trainer for help customizing the program. He can set aside time to assist you in your needs.
EZ Bis Review
Vorteile:
One of my favorite features is the group scheduling option. We have treatment plans that can be three times weekly for 4-5 weeks and the ease of scheduling all the appointments of once is very efficient.
Nachteile:
There are two areas specifically I would like to see improved upon. One is when entering patient medications into EHR the list of medications is MG specific and MANY MANY of our patients NEVER list that and typically do not even know themselves. It would be nice if there were just an option with the name of the medication only and also you cannot move forward until the date medication was started was entered that is another thing patients do not always know. If that was just an option to enter and not a requirement it would make entering the information much more correct. Also in the EHR there is limited space for symptoms and you cannot remove any symptoms to make room for new ones if they have been used. Specific to us there may have been used once many many years ago but we know we do not use it, it would be nice to be able to remove to make room for symptoms that need to be added.
Antwort von EZBIS
letztes Jahr
Hi Emily, thanks for your review. There are a couple flags going off here as I read these issues you are having. MG specific was an old requirement for MIPS clinics, which you guys are still licensed and never called in to remove after notifying clinics that this was no longer a requirement (some clinics wanted to keep the old settings). Please call the office to get an update to your software. The EHR program works much smoother without those old settings.
EZBIS software
Vorteile:
Consistency of product evolution as industry changes, along with ease of use.
Nachteile:
Having to change posting date if multiple work stations are using a different posting date.
Antwort von EZBIS
letztes Jahr
Thank you for your review Karen. The issue you describe for posting dates doesn't sound typical. We would be more than happy to look into this for you. Please give us a call at (800)445-7816 option 5 when you have some time.
Easiest Software and the Could Option is sensational.
Kommentare: I have worked with EZbis since the 1980"s and this product has been so advanced and is a one stop shop. Billing -Collections, Front desk signing in electronically, working with the credit card company with ease via Front desk and Batch entry, letters, texting, reminders, and most of all verifying insurance instantly. The reports and statistics are outstanding as well so that the doctor can see what he doing monthly. The inventory scanning and using barcode scanner is fabulous as well..
Vorteile:
The ease of use and the functionality that EZ Bis offers is outstanding. The Cloud version is hands down the best option. Billing and Collections has been simplified and makes the product simple to use and teach. There are many software programs on the market and this one for our doctors office has been fantastic! We are looking forward to even more advancements in the program. There is no reason not to use this product and EZ Bis support- No excuses! This will help any business stay over 90% collected as well.
Nachteile:
I only wish that there was a Doc-u sign availability so that the docs could import their forms the way they like them and we would have the patients sign them and interface, then we could load them directly into the account.
Antwort von EZBIS
letztes Jahr
Debbie thank you so much for the review and your referrals. We couldn't do all this without our amazing customers pushing us to keep going further. We love the challenges and the cheers! Great news; your wish for electronic signatures has made the list and is coming soon.
Great Customer Service
Kommentare: We have used EZBis since 2014 and have valued the ease of connecting with customer service. They have continued to take our suggestions for improvements and implemented many of them.
Vorteile:
I like that there is an app that I can check our schedule while on the go. I like that billing, insurance and scheduling is all in the same program and connected together.
Nachteile:
It is challening to add new treatment methods or testing or treatments to the system. I wish there was an easier way to add new things. I wish there was a way to customize online scheduling. We do not use it because it does not work for the way we set up our schedule. I wish there was a way to customize each screen. I do not like that we cannot customize new patient intake information for patients to fill out and autofill into their account. We have to use the portal intake function and still give them papers to complete.
Antwort von EZBIS
letztes Jahr
Hey Dr. Lauren, Thank you so much for the review. You will be pleased to know we have some changes coming soon that are sure to help your clinic with the struggles you mentioned. Regarding the treatments and customizations for your health records, please give us a call. We have a couple of tips we can provide that certainly can help you create new items with ease.
In Betracht gezogene Alternativen:
Review of our EZBis product and service
Kommentare: Scheduling, reports, managing member info and notes, critical charts and records.Customer service has been very helpful. [sensitive content hidden] have been a gift!
Vorteile:
Most everything we need for daily function is included and all works together smoothly
Nachteile:
the product tends to feel antequated and "old-school"
Antwort von EZBIS
letztes Jahr
Thank you for the review Dee. Our modular based design makes our software not only easily affordable but also grows with your business. We are happy to have you and keep in mind, we always like suggestions on how to make things better for our customers.
EZBIS review
Kommentare: EZBIS is a wonderful system and its easy to use. From scheduling appointments and billing insurance, it is easy to use all around. The system generator reports are so helpful when you need something specific and the Tech team is phenomenal.
Vorteile:
We have used EZBIS for over 20 years. Scheduling for patients and posting payments is fast and simple. The new text system that allows you to text back and forth with patients is awesome. The patients don't always have time to call to reschedule an appointment, so just sending a quick text makes it easier for everyone.
Nachteile:
We are still learning how to use the patient portal for emailing statements and other documents. I think it's a great idea, we just need some more practice with it. Over all, I think all the aspects of EZBIS are thorough and very convenient for a practice of our size.
Antwort von EZBIS
letztes Jahr
Thank you so much for the kind words. We very much appreciate your business, and it's been a pleasure to help. Call us if you have any questions about utilizing the Patient Portal.
Thank you for 40 years of service
Kommentare: I started with easy biz and 1986 with the original owners, [sensitive content hidden]. It’s been a wonderful journey but I’m retired now.
Vorteile:
The fact that I saw the product evolving from its initial launch 35 years ago to the most recent update.
Nachteile:
I don’t typically like change, so expensive updates were a bit challenging to navigate, but customer service was there all the way.
Antwort von EZBIS
letztes Jahr
Dr. Celine thank you for the review and your many years of business. You will be missed!
First time user
Kommentare: I have never used any other program for what I do at work, only EZBIZ, so I have no reference to go by, however, I do love the great customer service that you offer. They are so friendly, helpful, and knowledgeable about the software. Thank you for always being there when I mess something up or just need to find something.
Vorteile:
I like most the ease of use. I could use most functions with little training and learned by trail and error other parts of EZBIS that I wasn't trained on.
Nachteile:
I like least about EZBIS is that there is no easy, single button to check if a patient has a future appt. scheduled. Until our last update to 13.0 that was no way other than looking at each future date for a patient's appt. Now, at least I can go to Ledger and find it.
Antwort von EZBIS
letztes Jahr
Hi Danna, thanks for the review. We are excited that you are a new user and cannot wait to show you some tricks. I have good news for you...you stated that "there is no easy, single button to check if a patient has a future appt" ...actually there is! Not just in the front desk but through our app. We are only a call or an email away. Just reach out and let us help.
In Betracht gezogene Alternativen:
EzBis Software Review
Vorteile:
Great customer support. Able to speak directly to representative with short holding times.
Nachteile:
Patient search need to be better along with easier movement of scheduled patient to changes in time and date.
Antwort von EZBIS
letztes Jahr
Hey Kirk. Thank you for your review as well your business throughout the years. We have implemented many of the ideas you've suggested regarding patient searching, have you checked these changes? Give us a call so we can show you a few tricks to make it easier for your office.
Best Chiropractic software on the market
Vorteile:
Ease of all its functions for both scheduling and billing.
Nachteile:
some on the scheduling pieces could be improved.
Antwort von EZBIS
letztes Jahr
Patty thank you for your review and your business. We want to continue to make sure the system works to your liking. Please give us a call and tell us how we can improve on the scheduling
EZBIS is a beast!
Kommentare: It works well enough that I have decided to stay with them despite their flaws.
Vorteile:
EZBIS appointment scheduling, appointment reminders, personalized texts, billing, account management and practice management through its extensive reporting is the best.
Nachteile:
The notetaking system is not user friendly. It is far too cumbersome and time intensive.
Antwort von EZBIS
letztes Jahr
Hey Michael thanks for the review! EHR can be overwhelming. We've made so many changes over the years to make it easier to use adding body charts, all in one screens, and interactive panels. Our most recent change includes voice dictation. If you haven't tried it yet, give it a shot. It may be just what you need!
long term user
Kommentare: Customer support has been good. I use it very sparingly. email support is free, but there is generally a time lag with this . Phone support is more immediate for critical issues.
Vorteile:
My favorite part of the program is the survey generator, it is an older DOS logic set up but once you learn it's quirks it is really useful. aI use it weekly to check claim information and sentimental emailing lists mailing. looking up lost patients and tons of other details.
Nachteile:
I ran into a bunch of issues on electronic claims process in 2003. IT put me out of business and lost thousands to unpaid claims continuing to be lost is the "system". Started back in years later and went cash and haven't looked back.
Antwort von EZBIS
letztes Jahr
Thanks for being a long-term EZBIS user! Very sorry that you had difficulty with insurance claims long ago, We're not able to know what caused the problem but today, our customers file claims electronically with ease.
My EZBiz Family
Kommentare: I am new to the ins and billing world and have had to reach out to WZBIZ Customer Service often. More than once a week and at times more than once a day. Not one person has seemed bothered. Only helpful This system is as user friendly as it gets. I can not say enough how much I appreciate this team and enjoy this company.
Vorteile:
Everyone I have spoken with has been so helpful and patient. Very informative, user friendly, professional and with a welcoming tone and whit that has been much appreciated. Outstanding customer service. Can not say enough about that.
Nachteile:
I honestly can not say there is anything I have found to speak negative about. This system is very practical and user friendly. The customer service is top notch. Out of 10 its an easy 11 for me to rate my experience.
Antwort von EZBIS
letztes Jahr
Your words are so kind Felicia. We feel the same way about you and all of our customers. We love helping and seeing you all succeed. We are a team and we feel like we have some pretty awesome teammates across the nation!
Ezbis
Vorteile:
Easy to use and complete system with add-ons if needed
Nachteile:
No cons cause if problem make suggestions to company
Antwort von EZBIS
letztes Jahr
Thank you for your review and years of loyalty. We look forward to many more.
EZBiz
Kommentare: I would recommend this program
Vorteile:
I love the prompt attention from the EZBIZ staff when problems arise and their quick attention to fix the problem and their commitment to help. I also love the documentation and the specificity of the program. Would recommendI would definitely recommend the program
Nachteile:
there is nothing I can currently think of
Antwort von EZBIS
letztes Jahr
Hey Casey thanks for the review and for your business. We know you had choices and we're happy you chose EZBIS. We look forward to working with you for years to come.
Overall 4.5 Stars
Vorteile:
Overall it is easy to use, linking family members for ease in billing/collecting, multiple users can see into the same patient file at the same time, merchant account can be linked directly to the patient file for ease of payment application
Nachteile:
Need online access to the notes and appointments
Antwort von EZBIS
vor 4 Jahren
Hey Elizabeth. We appreciate your review. We put a lot of work into integrating payments and linking families so it's nice to see these tools are useful. We do have a cloud based option for clinics wishing to use our software outside of the office. Please call our office to look into this feature.
My opinion
Kommentare: The support team is top notch even when I ask the same questions a call.
Vorteile:
The ease of the product features. Helpful support system
Nachteile:
No enough recent /current training modules
Antwort von EZBIS
vor 4 Jahren
Hey Dr. R! Thank you for your review. Sorry you aren't finding the training videos useful. Have you checked out the new online webinars? We update these with each new version of the software we release and put them on our website. Give us a call for further information if you can't find these on our website
Middle of the Road
Vorteile:
Ease of navigating through the schedule.
Nachteile:
The software is application based and not web based.
Antwort von EZBIS
vor 4 Jahren
Hey Andrew. We appreciate the review. Perhaps you are not aware, but EZBIS offers both an on-premise, server-based application and also a cloud-hosted version. Many customers prefer the locally-installed software so that they have complete control of the patient data. Others prefer the convenience of cloud-based software. So, we offer both!
Great Chiropractic Software!
Vorteile:
EZ-Bis software is constantly updating to stay abreast of all the new medical legislature. It is ICD-10 ready and makes the transition as easy as possible for me as a doctor and for our staff. I have been doing the EHR compliance for the past couple of years and have passed and been paid without any difficulty. The customer service is amazing. They offer training to all my new staff and are easy to contact in the event of a problem. The software company is great at breaking down what our clinic needs to know when legislation changes or when they have updated their system. The program is extremely user friendly, everything is easy to find and input. Most of our claims sent electronically through the program come back within the week and are paid directly to my bank account. If there is a claim error the system catches it immediately or the processing center alerts my staff if the insurance company rejected the claim.
Nachteile:
Nothing. Their customer service is great! We have already transitioned from ICD-9 to ICD-10. They are great with following up with any technical difficulty we have encountered within a timely manner.