Wir helfen Unternehmen seit 18 Jahren,
bessere Software zu finden

DonorPerfect
Was ist DonorPerfect?
DonorPerfect ist die umfassendste Lösung für das Sammeln von Spenden. Die Anwendung bietet alles, was gemeinnützige Organisationen brauchen, um zu wachsen. Die Software unterstützt dein Team bei der Verwaltung von Spenden, Kontakten, Eingängen, Berichten, E-Mails und Spendenaktionen über ein einziges System. Mit automatischer monatlicher Spende, integrierten Online-Spendenformularen, Dashboard-Berichten, E-Mail über Constant Contact, Auktionsverwaltungstools und einem Netzwerk integrierter Partnerlösungen bietet DonorPerfect Preispakete für Unternehmen jeder Größe und jedes Budgets.
Wer verwendet DonorPerfect?
Das Unternehmen hilft sowohl großen internationalen Organisationen wie UNICEF als auch gemeinnützigen Organisationen, die ihrer lokalen Gemeinschaft dienen. Die webbasierte Plattform von DonorPerfect lässt sich skalieren, um die Anforderungen von gemeinnützigen Organisationen jeder Größe zu erfüllen.
Du bist nicht sicher, ob DonorPerfect das Richtige ist?
Mit einer beliebten Alternative vergleichen

DonorPerfect
Bewertungen über DonorPerfect

Unparalleled customer service
Kommentare: For the price, it is a fantastic product for small to mid-sized organizations.
Vorteile:
The customer service is amazing. Whenever I need a complicated report, the support staff are able to walk me through until I've got what I need.
Nachteile:
We aren't able to track all our contacts and communications with stakeholders beyond donors.
Amazing customer support. Very easy navigating the help center.
Kommentare: I like it and happy I use it almost 3 years.
Vorteile:
Amazing customer support. Very easy navigating the help center.
Nachteile:
Team manager unknow. Sometimes it's hard to understand who the person is that responsible for our account managing.
Good mid range platform
Kommentare: This is a good, mid-range platform for the cost!
Vorteile:
Easy to enter information and look up information on specific donors.
Nachteile:
Reports are not easy to pull or intuitive, they often take reaching out to the help chat and getting a dozen or more steps to follow.
DonorPerfect Review
Kommentare: Overall I am impressed with DonorPerfect and am always looking forward for new updates and other programs to use in DonorPerfect.
Vorteile:
DonorPerfect is incredibly robust with many options for running reports and collecting data. This ability to do just about anything is what I like most about DonorPerfect.
Nachteile:
Because of how robust the system is it can become confusing with how many filters there are. In addition some ways of reporting are not possible. For example we like to put together a multi ask report for donors each year, at this time there is no easy report to get donors names who support more that one solicitation each year.
In Betracht gezogene Alternativen:
Great Service for Non-Profits
Kommentare: We had a detailed product demo, followed by a few emails to set us up. Then we had a successful onboarding process with lots of help. It has been running smoothly. They offer everything we needed.
Vorteile:
How Easy is is to use. I like that there is support staff to help at any time.
Nachteile:
I do not have anything that I like least about DP.
In Betracht gezogene Alternativen:
New to Donor Perfect
Kommentare: Seems good so far, but I have not even been through the onboarding process yet so I am not sure how I can respond.
Vorteile:
Communication has been good so far I have not even been through the onboarding process yet.
Nachteile:
I have not even been through the onboarding process yet so I am not sure how I can respond.
In Betracht gezogene Alternativen:
New user gives two thumbs up
Vorteile:
We just purchased it and we we thrilled with the onboarding. Our trainer was amazing. She helped me solve a bunch of problems.
Nachteile:
It's more complicated than the software we were using, so it's taken a bit of time to get up and running, but it's been worth it so far.
DonorPerfect keeps your frontline staff on track
Kommentare: My experience has been positive. The education sessions are helpful and the functions of the crm fit my needs.
Vorteile:
As the Major Gift Officer, I can track progress of each individual donors, set next step goals, easily pull reports, and seamlessly save every email correspondence directly into their account. The education sessions are very valuable and gave me the tools I needed to set-up trigger alerts to keep me on task.
Nachteile:
There are several times throughout the day I get logged out without notice resulting in some work being lost and having to be redone. Some days I stay logged in for a long time, other days it's every hour I have to re-log in.
A good experience
Kommentare: Overall my experience has been good. Their support teams are great and have helped with a number of unique scenarios. We manage thousands of donors giving millions annually and our experience so far has been positive.
Vorteile:
It does a great job automating the collection of new donor data through its integrated donor forms. We used to manually enter new donors in Salesforce, we now process 4 times the donations without the work.
Nachteile:
I do not like that DP does not manage households, it only manages consituents or contacts. Households give. Sometimes its the husband, sometimes the wife and often both give or attend events. DP see the spouse as an afterthought.
DonorPerfect Review
Kommentare: I feel that DonorPerfect serves the non-profit that I work for. Has places for all the information I need to track our donors.
Vorteile:
I love that it fills in the 4 digit zip code and other address information automatically.
Nachteile:
I feel the reporting module is not as user friendly compared to other software that I have used.
SHARE Foundation DonorPerfect Review
Kommentare: Overall I am pleased with the ease of the program and storage of our donor information.
Vorteile:
I find most of DonorPerfect very useful. I haven't taken the time to watch all the tutorials but I click on help and there is always someone there to help me.
Nachteile:
I am more old school and like to be hands on so a workbook showing me step by step how to do different tasks is very helpful. A video is seen but forgotten easily. Hardcopies are a quick reference guide helpful for me. Secondly doing the reports that I need are not that easy for me to get the exact information needed so I use help quite frequently.
In Betracht gezogene Alternativen:
Donor Perfect is checking all the boxes for us
Kommentare: After only a month of using DonorPerfect, we are still finding additional features that will help in our fundraising efforts. Overall, our experience with DonorPerfect has been excellent. By using DonorPerfect, all of our system platforms are integrated in one place and all donor interactions is recorded within the system. We also can see that DonorPerfect will be helpful in time management.
Vorteile:
Our reason for switching to DonorPerfect is that is has helped us move all our components for fundraising into one product. By using DonorPerfect, all of our system platforms are integrated in one place and records all donor interaction within the system. Previously, our email & text communications were not recorded in the donor system. We also like the "scheduled donor outreach" which appears on the Home screen. Using Donor Perfect has removed the duplicate entry of data which saves time and reduces data entry error.
Nachteile:
Using the Chat Feature sometimes takes awhile before someone logs into the chat to help us. In addition, because of the difference in time zones, we find that the window of time for us to receive help can be challenging. However, with that said, the DonorPerfect team has been helpful in resolving any issues we are having as we learn the system. The Receipting function feels a bit "clunky" at times but we are learning to work within the system.
A Very Comprehensive Program
Kommentare: Overall, DonorPerfect is a great program. Their online training videos, both live and recorded are very helpful for the new user (which I am). Their Knowledge Base articles provide step by step instructions for practically anything you want to accomplish within the database.
Vorteile:
DonorPerfect has a robust Events Management component. We are in the beginning stages of promoting and taking donations for our upcoming Gala. There are great features that help track sponsorships, create guest tables, etc. This is more comprehensive than the previous software we used.
Nachteile:
Currently, only the Classic Forms can be used to capture online gifts for Events. I wish that the Online Form Builder was available to use because it has a more contemporary feel to the design and is really easy to use. I wish the fee for the phone support was a little less expensive. As a small non-profit, every penny counts. However, as a fairly new user and a one person development office, I don't know what I would do without the excellent support.
Excellent price but needs work
Vorteile:
Integrates with Constant Contact and Give Cloud, so gifts automatically come in and are assigned to donors.
Nachteile:
There are a number of issues that seem to be systemic. For example, you cannot open two windows to look at/compare two donors and the batch gift entry screen is hard coded to only show you 10 rows at a time, when the window is much larger than that (and the header fields don't stay in place when you scroll down). Additionally, the filter system is not user-friendly and does not seem to handle a mixture of include/do not include fields. I am often advised to created an affirmative filter that includes every donor, and then subtract out the things I DON'T want. Also, each filter can only use the AND boolean or the OR boolean, not both. If you want to use both, you have to create a compound filter and perhaps even a compound filter filled with compound filters. Very unfriendly to the user. Lastly, the dashboard reporting is quite limited. You can assign solicitors, but there's no dashboard view that will, for example, show you everyone assigned to specific solicitor and what the last contact date/type was. My boss would like to look at his development director's contacts and see where he's at with folks but can't do that.
Worth the Investment
Kommentare: Overall i am very please with changing to Donorperfect. The easy access to customer services, FAQs, webinars and upgrades are priceless.
Vorteile:
The ability to steamline our donation tracking and communication in the same database and effortlessly vet donors for specific asks.
Nachteile:
I wish more automation could be employed into donation entry and appeal creation. I think a little.more integration of AInis imprtant for non-profits.
I Love Donor Perfect
Kommentare: I have been using DonorPerfect for several years. Compared to other donor database platforms I have used it in the past, it is more convenient, easy to use, and affordable.
Vorteile:
It is easy to use, it tracks and organizes all donor information, and it keeps our data safe and secure. We also have access to a variety of reports and can create donor tax receipts very easily.
Nachteile:
I don't have any cons about DonorPerfect.
DonorPerfect is great.
Kommentare: Our organization has been using DonorPerfect for over a year, and it has been great for our fundraising efforts. The software is incredibly intuitive, which made onboarding our team and getting up to speed remarkably smooth. The donor management features are outstanding. We can easily track donor histories, segment donors for targeted campaigns, and generate detailed reports that provide invaluable insights into our fundraising performance. The built-in tools for email marketing and donation forms have significantly increased our efficiency and donor engagement. One feature we particularly love is the automated thank-you messages, which help us maintain strong donor relationships while saving time. Overall, DonorPerfect has enabled us to streamline our operations, enhance donor communication, and ultimately raise more funds for our cause. I would highly recommend it to any nonprofit looking for a reliable and versatile fundraising solution!
Vorteile:
The donor management features are outstanding. We can easily track donor histories, segment donors for targeted campaigns, and generate detailed reports that provide invaluable insights into our fundraising performance. The built-in tools for email marketing and donation forms have significantly increased our efficiency and donor engagement.
Nachteile:
I can't say there is too much about DonorPerfect that I dont like. Integrating graphics into forms and receipts was a bit of a cumbersome process, but overall, not bad compared to a previous program we used.
I Like DonorPerfect!
Kommentare:
I entered my position without experience working with DP but had worked with a handful of other kinds of databases. Comparatively, DP is feature rich and easy to use. I taught myself how to do basically everything on the site in a short period of time. The global update function works very well and is extremely handy. Imports are also handy but less reliable. Reports tend to work great. Overall, I've had a positive experience with DonorPerfect.
On a side note, I think the trainings y'all offer are great but I think they should come with an indication of skill level. I wasted my time and my organization's funds with a fairly basic training. There were a lot of beginners in the class that definitely benefitted but they did also slow the class down for me with a lot of basic questions.
Vorteile:
Many different features that make gift entry/acknowledgement simple Report functions Global update Knowledgebases
Nachteile:
Online forms - not customizable enough and import feature doesn't work the best. It'd be great if we could get gift flags to import from a form. Would love to see an option to duplicate/copy gifts and donor records The most inconvenient part of DP is that you can't have two donor records open at once and it will randomly reload to the other record without you realizing it. This has messed up my data entry on more than one occasion.
DonorPerfect
Kommentare: I've been using DonorPerfect for the last 4 years. Overall, I really like the program. Each time I've received help through customer service chat, the representatives have been extremely helpful. Or if you have a zoom meeting with an instructor, they are outstanding and knowledgeable in teaching you new things.
Vorteile:
Extremely easy to navigate while either entering donations or requesting a certain report. Having advanced search options to locate a donor really has helped in many situations that I've encountered. By just entering either the donor's email or home address you are able to locate that donor. I really like on the search page that it show's a lifetime giving amount as well as last donation and amount. Another great feature is that you are able to create your own thank you letters to your donors.
Nachteile:
Having to click on email or print letter for your thank you receipt. It should just automatically default to letter. Sending an email to your donor that is requesting one, typically you send a copy of the letter that would be mailed to the donor through email. Or if you would send an email, it should pertain to that specific donor if you needed to add anything. Maybe in the future, when a donor requests the donation to be in memory of someone that a card could be sent to the family letting them know of the donation.
Catholic High Recommends DonorPerfect
Kommentare: Again, their Customer Support is the best I have ever experienced with a software solution. They are responsive and teach you "how to fish" instead of "fishing" for you.
Vorteile:
DonorPerfect offers an easy-to-set-up solution for our needs in Alumni/Parent/Donor CRM, online campaign forms with multiple payment options that are efficient, and donor contribution tracking and reporting. The system is easy to use and provides the functionality to create additional fields to meet our needs. Customer Support is AMAZING!
Nachteile:
They need to add improved functionality around Capital Campaign processing and reporting. They do have a mechanism to submit ideas to improve the product but sometimes you have to wait for other users to raise the same issue before it makes its way into the product. It would also be great if we could set up an automated integration to update our data records when there are changes in address, phone number, and email in our schools' CRM so we do not have to update the records manually and can be assured that both systems are in sync.
Only useful if you have full time tech people - works, but very non-intuitive.
Kommentare: Good features, but lacks smooth user experience. Only viable for full time users who can learn non-intuitive processes. Overall was one of our worst decisions. So expensive to roll out, yet we may give up and go back to our old software.
Vorteile:
It does have strong features and integrates well once you figure it out.
Nachteile:
We had 2 people quit because they hate the system. It basically caused a coup because the staff hated it so much due to the lack of simple controls. Want to see a list of donors? 7 clicks to generate a special report which you need to view in Excel. Want a list of donations? Likewise, 6 clicks through completely non-intuitive menus. How do you not have a 'donors' and 'donations' button on a donation database? These 'report generators' are 1990's tech, and it's driving us crazy. It's got all the features, but feels so piecemeal - each function is a different app, and not all talk to each other.
Antwort von SofterWare
vor 9 Monaten
Thank you for your honest and candid feedback. Our team is here to discuss and assist you with finding the best options to improve your DonorPerfect user experience. Please contact clientrelations@donorperfect.com so that we may connect directly. - Robert
Donor Perfect is Amazing!
Kommentare: I have been using Donor Perfect for years. When I first started it was quite a learning curb since I was less experienced in working with CRMs. However, the longer I've worked with Donor Perfect, the more knowledgeable I have become about CRMs in general.
Vorteile:
I like the customizability of Donor Perfect. You can add fields for anything you want to track or information you need to collect. I also love the customer support. They have the best customer service I've ever experienced and their representatives are knowledgeable. I always know that my problem will be solved when I reach out for help.
Nachteile:
I do not like the events section. I've used other software that is more robust.
In Betracht gezogene Alternativen:
DPO is a must for a small org
Kommentare: DPO has streamlined so much of the donor tracking work. I use it nearly every day even if it's to answer a question about a single donor.
Vorteile:
DPO tracks as much or as little information as you want about a donor. It's a quick way to look up a single donor history OR create a report about giving history for a specific group. The customer service is also exceptional and knowledgeable.
Nachteile:
The learning curve. Some tasks are a little harder to catch on to if it's not someones full time job to manage the system. That being said, the DPO team can throw a complicated filter together no problem!
Highly Recommend DP for NFP ||| Great for any experience in Resource Development
Kommentare: Exceptional. Exciting. I am thrilled about the possibilities in 2024.
Vorteile:
Cost is minimal compared to the previous NFP of a program with a price tag of $17,000 annually. They have a fantastic support team. Patient, knowledgeable, and fast chat support. Implementation exception. Webinar videos explain it all. Capable of starting from scratch or importing. We started from scratch and have built a donor database of over 1,000 in less than a month.
Nachteile:
Very little other than standard field setup for Donor entry. Starts with the first line of address rather than the donor name, organization, or business.
A few things to work on, Overall great product.
Vorteile:
The ease and fluidity of customer tracking. Paired with Truegivers and Constant Contact, it really helps keep all accounts up to date with the correct information and helps my day more organized and less stressing with everything going on day to day. The customer service and in-site chat is very responsive and useful. Quick response times if an issue cannot be solved in chat.
Nachteile:
As I was not on the team to get the initial training of the launch of the program I was kind of missing some key information that since I have now found througout the knowledgebase and webinars but may have been helpful at the start. The guides sent at the beginning of each webinar are lacking information if someone were to trying to follow along it is hard to get back on track with what is happening. Shorter but more in depth training on one specific topic would be very helpful to others just starting.