Servant Keeper

Kommentare: SK allows us to have one database that all staff use to keep track of our members, potential members, friends. We track contacts with all in our database, add pictures, notes, visits, attendance. We have added Protect My Ministry to do background checks.

Vorteile: SK is extremely user friendly and intuitive. It provides a full range of capabilities from basic demographics, attendance, contribution processing and reporting to group e-mails, data sorting on nearly every field, "dashboard" information to get church info in a quick format and well trained, easily available customer support. SK converted 3 years worth of contribution information and all the demographic information from our old system and helped us configure to our needs with SK8 under the "white glove" experience. Training videos provided were excellent. On-going webinars and live training have also been well worth my time. We have all staff set up with the Mobile Ministry app so they can find e-mail, telephone or address while on the go.

Nachteile: I only had one issue that has been a problem, but SK corrected it in an update.

Kommentare: We don't use this program to its ultimate ability. We are a small church with a small staff, so there is only so much we can and do track. But it meets our needs (mostly, I have one report I resort to Access for), and it's so easy to use that new employees don't have a problem understanding the basics. I had to contact SK today for help in re-installing a workstation after my computer was replaced. The service provided by the Rep in the Help department was AWESOME!

Vorteile: Easy to use. Very versatile. The support is incredible, excellent!

Nachteile: I would prefer an easier and more robust customizable reporting feature. Perhaps that's the one area I am simply not knowledgeable enough. I am more used to creating reports in Access databases, which is quite customizable.

Kommentare: GROUP REPORTS FOR MINISTRY LEADERS AND THEIR CONTRIBUTIONS ONLY, MAKING SURE I HAVE ONLY $250 AND ABOVE FOR CONTRIBUTION STATEMENTS.

Vorteile: CREATING REPORTS THAT ARE VERY USEFUL FOR THE CHURCH.

Nachteile: NOTHING, SATISFIED WITH EVERYTHING. I ASK AND THEY HAVE THE RIGHT ANSWER FOR ME.

Kommentare: My overall experience with Servant Keeper has been good. Even though some of the features are somewhat confusing to me, ultimately, in time, I am able to figure them out. So far it has been the most user friendly church management program I have tried. I Ch

Vorteile: Overall the software is relatively user friendly. Doesn't take long to get going. If you can attend an instructional seminar, that will get you going even faster and get a lot of questions answered.
Giving entries are very intuitive and straight forward. Corrections to entries are a little more work.

Nachteile: Steps to Merging duplicate entries or files can be very confusing. Customizing entry fields in the membership is difficult. Always have to go back to the guides and/or instruction manual to recall the steps.
I always have problems with the conditional statements in creating a group. Wish it was more simplified with practical examples or templates.

Kommentare: We needed an affordable cloud based church database to replace our old service based program. This was pretty good for the money. The app is good and reports are easy once you train and practice.

Vorteile: The app is very helpful. We are learning to customize reports easier. We like the cloud alternative. Event Bright integration is great.

Nachteile: Setting up the groups are a little clunky at first. White glove transfer wasn’t as seamless as promised. It doesn’t interface with our One Call Now system, so we are having to update two systems.