ACS

Kommentare: Crucial information that aids in caring for our church family.

Vorteile: I love that this software has been refined and is extremely reliable and fast. Efficient data entry and keyboard functionality. Powerful reporting. Covers the basics of what a ChMS should offer with ease, speed and power.

Nachteile: This software is dated. It's "cloud" based, but lacks lots of modern communication tools such as text communication, easy email distribution and remote web-based functions like small group attendance, and volunteer management. In all honesty, ACS is so big and has so many add-on features, it can probably do all of these things, but it's hard to know all of the functionality because it's not easily explained anywhere (and I've been a user for 12 years). Also, it's reporting process is not difficult for someone with some background in reports, but it's far too complex for an average pastor or lay-leader to use - which requires a database person to run reports. Also, no customizable dashboards, etc. So, it will probably do most everything you want, but you'll need a ChMS expert to figure it all out and run the reports...

Kommentare: ACS cares about us. Cares about churches. Our business relationship with them helps us to do what we, the church, were intended to do in the first place, which is build the Kingdom of God.

Vorteile: We have been ACS clients since the beginning!! Currently we are using Realm for membership tracking, but still use ACS Financials for our book-keeping needs. It does everything we need, and our books are not as simple as one might think.

Nachteile: The only con I can think of is that I wish ACS Financials could integrate with Realm. We have ACS Financials down pat, and I wish we could port it over!!

Kommentare: The customer service at ACS is outstanding and would recommend this company and their products to anyone.

Vorteile: This software was the solution we needed. When ACS Realm is fully launched, we will find that our questions will be answered with the product provided.

Nachteile: Sometimes the software can be clunky and not able to fully customize the solution we need but then the question is asked, "What do I really need to do?"

Kommentare: We can keep track of our members and visitors and keep good records for visitation.

Vorteile: The transition from Servant Keeper to ACS was smooth. The onboarding team and the customer service reps are easy to work with and try to be as helpful as possible. The Church Life app is great, and has been a blessing to our church members.

Nachteile: Working through a separate "portal" is a total pain. The software seems like it's not advancing with the times, and I would much prefer a true "cloud" based system. We are often "kicked off" the portal and have to log in again. We also have difficulty with AccessACS, because it can only be accessed by a Windows based browser (and we all use Mac computers). It's a bit of a hassle to access AccessACS through a separate browser to do the needed uploading tasks and helping our folks with their passwords and such. Finally, they really haven't updated much in the software. It's stagnant, and I see some areas where we may want to explore more modern technology.

Kommentare: We love ACS and will continue doing business with them.

Vorteile: Love the support team and their vast knowledge of the product. It is easy to use.

Nachteile: Needs more reporting/queerying options for accounting.