von Integrated Database Systems4.5 / 5 12 Bewertungen
Wer nutzt diese Software?
Cloud-based solution that assists homecare agencies with time tracking, real-time visit verification, billing, shift scheduling, payroll and caregiver management.
Durchschnittliche Bewertung12 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Integrated Database Systems
- Gegründet 2002
Generations is a homecare system for managing clients, caregivers, scheduling, billing and payroll. Accurate and expedited billing and payroll via Quickbooks interface, payrolls exports, and electronic billing. Fully integrated Electronic Visit Verification, with a growing list of interfaces to EVV state aggregators. Generations is HIPAA compliant and backed by top rated privacy and security standards. Includes mobile apps for the entire care team, unlimited support and white glove onboarding.
- Abrechnung & Rechnungsstellung
- Elektronische Unterschrift
- Zeit- / Aufgabe-Berichterstattung
- Abrechnung & Rechnungsstellung
- Außendienst Kommunikation
- Lohn- und Gehaltslisten-Management
Die hilfreichsten Reviews für Generations
Bewertet am 14.2.2017
Great Product and even better support
Getting started was easy with a great transition team. The online chat is immediate - they respond, can remote in and are very helpful. When there are glitches, they listen and get working on it.
They also will listen to suggestions for updates. The "new version" releases are constant (which is a good thing) and they provide a wonderful summary of all the upgrades so you can take advantage of the new bells and whistles.
Adaptive and open to suggestions
Always improving - not a stagnant software
Nachteile: CRM - is not very robust. I am not able to use it as a marketing/referral source tool as I would like to. I still need another software - ACT! or something like that. There are so many things you can do with this software, it will take a while to get the full benefit. When you start you could be overwhelmed, but will be happy it is so robust once you get going.
Bewertet am 10.2.2017
User friendly software
Kommentare: We used to be very satisfied with this software while our operation was simple. But we realized that this software lacked several key features as our business grew and required complex payroll and billing arrangements. Also, we found out some of their reports were not accurate so we were unable to fully utilize their billing and payroll modules.
Vorteile: Very user friendly interface, Easy to use, Good technical support, Good training material
No feature for shift differential for payroll and billing
Pricey telephonic timesheet
Bewertet am 22.10.2018
Great scheduling software
Vorteile: It made scheduling client and employees easily. You can view client and employee schedules overlapping one another, which is a big plus.
Nachteile: Customer support was at times confusing and the system went down often.
Bewertet am 17.4.2019
Streamline your scheduling
Vorteile: Generations has helped us streamline on scheduling of our nonmedical homecare aides. The software is easy to use and has artificial intelligence to suggest what caregivers might be available for open clients. It reduces an agency's potential fraud risk because of the telephony (EVV) system. There is an app as well that caregivers can logon to submit notes about their visit. I highly recommend it.
Nachteile: No real cons. The app can be buggy and will kick you off.
Bewertet am 26.10.2016
BEING A SCHEDULER AND OFFICE ASSISTANT
Kommentare: I HAVE BEEN THE SCHEDULER FOR 4 YEARS WITH OUR COMPANY AND NOW AM THE OFFICE ASSISTANT, GENERATIONS HAS BEEN WONDERFUL TO USE, IT HELPS KEEP ME ON TRACK AND LETS ME COMMUNICATE WITH THE CAREGIVERS WITH EASE. THE ONLY DRAW BACK I SEE IS THE REMINDERS LIST YOU CAN NOT CUSTOM THEM AND I REALLY WISH THEY HAD A WAY TO PUT INTERRUPTIONS ON THE WEEKLY SCHEDULE SO WE ARE NOT BOTHERING CAREGIVERS AFTER HOURS WHEN WE ARE ON CALL AND THEY ARE OUT SICK OR ON VACATION. OTHER THAN THAT THIS SYSTEM IS WONDERFUL!
Vorteile: I LOVE THE MASS TEXTING AND EMAIL PORTION AS WELL AS GETTING TO ANY INFORMATION QUICKLY
Nachteile: THE ONLY DRAW BACK I SEE IS THE REMINDERS LIST YOU CAN NOT CUSTOM THEM AND I REALLY WISH THEY HAD A WAY TO PUT INTERRUPTIONS ON THE WEEKLY SCHEDULE SO WE ARE NOT BOTHERING CAREGIVERS AFTER HOURS WHEN WE ARE ON CALL AND THEY ARE OUT SICK OR ON VACATION.