Generations

Generations

von Integrated Database Systems

Wer nutzt diese Software?

Generations is for private duty and Medicaid homecare agencies who are focused on empowering their care teams with the best technology in order to ensure safety and successful client health outcomes.

Durchschnittliche Bewertung

14 Bewertungen
  • Gesamt 4.2/5
  • Benutzerfreundlichkeit 4.5/5
  • Kundenservice 4/5
  • Funktionen 3.9/5
  • Preis-Leistungs-Verhältnis 4.1/5

Produktinformationen

  • Startpreis 300,00 $/Monat
  • Preisinformationen Visit homecaresoftware.com/pricing-generations/ for pricing details.
  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Integrated Database Systems
  • http://www.idb-sys.com
  • Gegründet 2002

Über Generations

Generations is a homecare system for managing clients, caregivers, scheduling, billing and payroll. Accurate and expedited billing and payroll via Quickbooks interface, payrolls exports, and electronic billing. Fully integrated Electronic Visit Verification, with a growing list of interfaces to EVV state aggregators. Generations is HIPAA compliant and backed by top rated privacy and security standards. Includes mobile apps for the entire care team, unlimited support and white glove onboarding.

Generations Funktionen

  • Abrechnung & Rechnungsstellung
  • Diagramm-Erstellung
  • Elektronische Unterschrift
  • Medikamenten-Datenbank
  • Mitarbeiter-Standortverfolgung
  • Patienten-Aufnahme
  • Terminplanung
  • Zeit- / Aufgabe-Berichterstattung
  • Abrechnung & Rechnungsstellung
  • Außendienst Kommunikation
  • Besuch-Verifikation
  • Kundenmanagement
  • Lohn- und Gehaltslisten-Management
  • Pflegeplan-Management
  • Pfleger-Management
  • Terminplanung
  • Versicherungsmanagement

Die hilfreichsten Reviews für Generations

Streamline your scheduling

Bewertet am 17.4.2019
Verifizierter Rezensent
Talent Management Consultant
Krankenhausversorgung & Gesundheitswesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Generations has helped us streamline on scheduling of our nonmedical homecare aides. The software is easy to use and has artificial intelligence to suggest what caregivers might be available for open clients. It reduces an agency's potential fraud risk because of the telephony (EVV) system. There is an app as well that caregivers can logon to submit notes about their visit. I highly recommend it.

Nachteile: No real cons. The app can be buggy and will kick you off.

Antwort des Softwareanbieters

von Integrated Database Systems an 21.10.2019

Thank you so much for the review and great feedback! We really appreciate it and we're glad to hear you're enjoying Generations.

--Team G

Great Product and even better support

Bewertet am 14.2.2017
Terri D.
Owner
Öffentliche Sicherheit, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Getting started was easy with a great transition team. The online chat is immediate - they respond, can remote in and are very helpful. When there are glitches, they listen and get working on it.
They also will listen to suggestions for updates. The "new version" releases are constant (which is a good thing) and they provide a wonderful summary of all the upgrades so you can take advantage of the new bells and whistles.

Vorteile: Customer Service
Adaptive and open to suggestions
Always improving - not a stagnant software

Nachteile: CRM - is not very robust. I am not able to use it as a marketing/referral source tool as I would like to. I still need another software - ACT! or something like that. There are so many things you can do with this software, it will take a while to get the full benefit. When you start you could be overwhelmed, but will be happy it is so robust once you get going.

Antwort des Softwareanbieters

von Integrated Database Systems an 21.10.2019

Hi Terri,

Thanks so much for the great feedback and review! We hope you're enjoying the new functionality we rolled out last week. :)

--Team G

Can't imagine ever changing from this platform

Bewertet am 19.11.2019
Chris G.
Business Manager
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We utilize Generations for all aspects of our scheduling and use it to coordinate hours worked to hours paid and billed through its connection with Quickbooks. Their staff has always been amazing at solving any glitches that arise and they have been very few.

Vorteile: We love the internet based version now, but the simplicity and effectiveness of it have always been what we love most.

Nachteile: The mobile platform is a bit tedious in comparison to the desktop platform. It takes much more to pull up broad information versus specific to that day or a certain client or staff member

Antwort des Softwareanbieters

von Integrated Database Systems an 20.11.2019

Hi Chris,

Thank you for the wonderful feedback and for the 5-star review. You made our day! We're thrilled to hear that you've had a great experience with our team members. We will pass along your kind words.

--Team G

Frequently does not work

Bewertet am 16.12.2019
Patricia-lee B.
President
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
3/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The ease of use when it works, the multitude of access you can have to reports. However, when it is down and you are used to using the different facets of the software it can cause utter chaos in the scheduling, payroll and billing department all at once.

Nachteile: It frequently does not work. It disconnects from the internet. The telephony does not use the GPS as advertised.
The billing is incorrect when it flows over to payroll. We have called numerous times to address this issue and we are told that there is a glitch in the software although they do not compensate for the monthly billing of over
$600.00 when i9t is down for a month at a time.

Great scheduling software

Bewertet am 22.10.2018
Amy S.
Homecare Specialist, Scheduler
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It made scheduling client and employees easily. You can view client and employee schedules overlapping one another, which is a big plus.

Nachteile: Customer support was at times confusing and the system went down often.

Antwort des Softwareanbieters

von Integrated Database Systems an 21.10.2019

Hello,

Thank you very much for the review and feedback! We're disappointed to hear that your experience was less than exceptional. However, we're pleased to share that Generations users currently enjoy a 99% uptime. Would you be interested in taking a short demo to learn more about this and other new updates? If so, please reach out to us at sales@homecaresoftware.com.

Thanks!
--Team G

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