Cvent Event Management

Wer verwendet Cvent Event Management?

Unabhängig von deiner Branche hat Cvent Erfahrung bei der Unterstützung von Organisationen aller Art und Größen bei der besseren Planung, Verwaltung, Vermarktung und Analyse ihrer Veranstaltungen und Besprechungen.

Was ist Cvent Event Management?

Cvent ist mit über 183.000 aktiven Systemnutzern führend in den Bereichen Event Management, Online-Event-Registrierung, Veranstaltungsort-Sourcing und Mobile Event App-Technologie. Cvent modernisiert die traditionellen Prozesse des Event Managements. Mit dieser integrierten Plattform können Planer Veranstaltungsorte effizienter finden, Veranstaltungen planen, Teilnehmer einbeziehen, die Wirkung ihrer Veranstaltungen erfassen und vieles mehr.

Cvent Event Management – Details

Cvent

http://www.cvent.com

Gegründet 1999

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Cvent Event Management – Preisübersicht

Cvent Event Management bietet keine Gratisversion, aber eine kostenlose Testversion.


Kostenlose Version

Nein

Gratis Testen

Ja

Cvent Event Management – Bereitstellung und Support

Kundenbetreuung

  • 24/7 (Live Vertreter)
  • Support während der Geschäftszeiten
  • Online

Einsatz

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

Cvent Event Management Funktionen

  • Berichterstattung / Analyse
  • E-Mail Marketing
  • Kampagnenmanagement
  • Landing Pages / Web-Formulare
  • Promotion in sozialen Medien
  • Segmentierung der Audienz
  • Standortbasiertes Marketing
  • Umfragen & Feedback
  • Veranstaltungskalender
  • Website-Management

Siehe die vollständige Event Marketing Software Liste

  • Abzeichen-Management
  • Aussteller- / Lieferanten-Management
  • Block-Management der Räumlichkeiten
  • Budgetierung
  • Freiwilligen-Management
  • Gamification
  • Hochzeiten / Feiern
  • Kartenverkauf
  • Konferenzen/Tagungen
  • Promotion in sozialen Medien
  • Sponsoren-Management
  • Umfragen & Feedback

Siehe die vollständige Event Software Liste

  • Abzeichen-Management
  • Aufnahme- und Wiedergabefunktionen
  • Befragungs-/Umfragemanagement
  • Berichterstattung / Analyse
  • Echtzeit-Chat
  • Kundenspezifisches Branding
  • Lead-Generierung
  • Live-Streaming
  • Online-Anmeldung
  • Teilnehmer-Management
  • Virtueller Empfangsbereich

Siehe die vollständige Software für virtuelle Events Liste

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Cvent Event Management – Nutzerbewertungen

Alle Bewertungen lesen

Gesamtbewertung

4,4/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 4
Kundenservice 4,5
Funktionen 4,3
Preis-Leistungs-Verhältnis 4,1

Software bewerten

Teile deine Erfahrungen mit anderen Softwarekäufern.

Eine Bewertung schreiben
Lori w. H.
Meeting Professional
11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    3 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Herkunft der Bewertung 
  • Bewertet am 30.5.2018

"Cvent gets the registration job done and is user friendly."

Vorteile: I like that I can send invites to all my attendees at once, but can divide them into different registration paths depending on what info needs to be provided to a particular group. I do have some challenges occasionally trying to figure out how to make something work while building a website, which is the reason for the 4 stars for the Ease of Use

Nachteile: Customer service. When I call the help line it sometimes takes several times to explain what issue I'm having because the rep doesn't seem to understand what I'm trying to do. I think that these are new representatives and aren't as experienced. Also when I use the chat box I'm not always sure someone is still there because of the delay in their responding to questions.

  • Herkunft der Bewertung 
  • Bewertet am 30.5.2018
Verifizierter Rezensent
Sr. Systems Business Analyst
Non-Profit-Organisation Management, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    3 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Herkunft der Bewertung 
  • Bewertet am 14.6.2019

"Great Tool for Event builders and planners!"

Kommentare: 1. Resolve potential last minute issues that may arise onsite
2. Staff has been very productive and prepared to manage attendees
3. Provide enough metrics for admins
4. Easy to adopt by non-technical users

Vorteile: 1. Interactive Features with Crowdcompass that customize the user experiences and engagement in an effective way.
It has really helped us with onsite preparedness.
2. Cloning events or creating templates to re-use and make adjustments that saves time
3. CRM integration options have allowed us to have 360 degree customer view across CRM and Cvent.
We have also used SSO to link our existing users account at registration websites.
4. Flex events
5. Ability to integrate with supplier network and survey tools

Nachteile: 1.Ways to manage field permissions for users/roles (edit/delete/update)
2.Enforce field validations on account/organization level so that we can maintain data integrity and event planners cannot customize anything and everything at event level
3. 2 way sync through standard integration is not dynamic for custom fields
4. If salesforce has person account enabled, not business account, cvent has no way to accommodate that on contact level during integration.
5. API limit of 10000 is very less for large events

  • Herkunft der Bewertung 
  • Bewertet am 14.6.2019
Verifizierter Rezensent
Event Planner
Bildungsmanagement, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 10.11.2020

"expensive, but premium"

Kommentare: I have found registration and asset management to be so seamless and transformative that even the flaws mentioned above are manageable.

Vorteile: this is a premium event platform. It is expensive and there are tons of features. Customer service is unrivaled. We use this for invitee management, registration, and custom emailing. I find the integrations with other platforms to be robust and integrative.

Nachteile: integration is difficult when doing it backwards. That is to say that we use Salesforce to as a the primary record management system so getting data to flow between has been a challenge. the developers prefer you use Cvent first and flow back to Salesforce but we don't and despite their assurance that this would not be a problem, it has been ever since we began using this.

  • Herkunft der Bewertung 
  • Bewertet am 10.11.2020
Max M.
Digital Projects Coordinator
Non-Profit-Organisation Management, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3 /5
  • Benutzerfreundlichkeit
    2 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    3 /5
  • Preis-Leistungs-Verhältnis
    3 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Herkunft der Bewertung 
  • Bewertet am 6.9.2018

"Extremely powerful event management tool that is also extremely complicated to use."

Kommentare: Using CVENT has overall saved a lot of time from beginning to end for our more complicated events but for smaller, simple events there are much better tools available. The features and robust ability make it worth it when we do use it but it is almost always with some drawbacks. I've used a lot of different event management software over the years and they all have pros and cons so the fact that I am now using and plan to continue using CVENT says something but I will reiterate that anyone considering it should take a deep look at the features and determine if they really need something so complicated before committing. The promising thing is they are developing a new back end that should simplify and enhance everything they have so far. The new software is currently available as a beta so we will see how it goes.

Vorteile: In the end, you can accomplish pretty much whatever you need to with CVENT. The integration with other tools like onsite event management and app tools make it very useful. Being able to integrate a registration, website, app, database and onsite check in is extremely convenient and time saving. Customer service, while not always the most knowledgeable, they are easy to contact and will help solve most issues very quickly.

Nachteile: The way the back end is laid out is very confusing. There are related settings under different headings and to make one change in a registration item means you have to change things in many different places. A lot of testing, experience and trial and error is required to fine tune things to work correctly. The look of the event websites you can create with it is very limited and dated. Since the software is so complicated, it is very hard to find someone even on their own customer support team that knows how to do everything. There have been many cases where our own team had to figure out solutions that CVENT could not help us with.

  • Herkunft der Bewertung 
  • Bewertet am 6.9.2018
Nikki B.
Travel Technology Admininstrator
Gesundheit, Wellness & Fitness, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 8.10.2020

"I can't imagine ever planning another meeting without Cvent."

Kommentare: Whether it be a simple gathering of 20 attendees for training purposes, or a large national meeting with several complexities for 850 attendees, Cvent has been an excellent solution which provides our tiny, 4-person department with every tool we need to plan and execute successful events from start to finish.

Vorteile: Overall the integration was seamless, and the software automated many of our processes and has helped make us a more effective team. What I like most about Cvent are the reporting tools, and their support desk is one of the best I have ever worked with.

Nachteile: In terms of website and registration design, it is not always the most user friendly software, and adapting to the new Flex platform was a bit of a struggle at first because it does not have all of the same features enabled that I was used to using in Classic, but that's not a deal breaker. They offer comprehensive training classes.

  • Herkunft der Bewertung 
  • Bewertet am 8.10.2020