Wer nutzt diese Software?

Unabhängig von deiner Branche hat Cvent Erfahrung bei der Unterstützung von Organisationen aller Art und Größen bei der besseren Planung, Verwaltung, Vermarktung und Analyse ihrer Veranstaltungen und Besprechungen.

Durchschnittliche Bewertung

597 Bewertungen
  • Gesamt 4.5/5
  • Benutzerfreundlichkeit 4.1/5
  • Kundenservice 4.5/5
  • Funktionen 4.3/5
  • Preis-Leistungs-Verhältnis 4.1/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Cvent
  • http://www.cvent.com
  • Gegründet 1999

Über Cvent Event Management

Cvent ist mit über 183.000 aktiven Systemnutzern führend in den Bereichen Event Management, Online-Event-Registrierung, Veranstaltungsort-Sourcing und Mobile Event App-Technologie. Cvent modernisiert die traditionellen Prozesse des Event Managements. Mit dieser integrierten Plattform können Planer Veranstaltungsorte effizienter finden, Veranstaltungen planen, Teilnehmer einbeziehen, die Wirkung ihrer Veranstaltungen erfassen und vieles mehr.

Cvent Event Management Funktionen

  • Berichterstattung / Analyse
  • E-Mail Marketing
  • Kampagnenmanagement
  • Landing Pages / Web-Formulare
  • Promotion in sozialen Medien
  • Segmentierung der Audienz
  • Standortbasiertes Marketing
  • Umfragen & Feedback
  • Veranstaltungskalender
  • Website-Management
  • Abzeichen-Management
  • Aussteller- / Lieferanten-Management
  • Block-Management der Räumlichkeiten
  • Budgetierung
  • Freiwilligen-Management
  • Gamification
  • Hochzeiten / Feiern
  • Kartenverkauf
  • Konferenzen/Tagungen
  • Promotion in sozialen Medien
  • Sponsoren-Management
  • Umfragen & Feedback
  • Agenda verwalten
  • Ausschusssitzungen
  • Gesetzgebungs-Meetings
  • Interne Sitzungen
  • Materialwirtschaft
  • Protokoll-Management
  • Reisemanagement
  • Tagungsraum-Buchung
  • Teilnehmer-Management
  • Terminplanung
  • To-do-Listen Verfolgung
  • Tools für Vorgänge nach abgeschlossenen Meetings
  • Tools zum Vorbereiten von Meetings
  • Verwalten von Einladungen
  • Vorstandssitzungen
  • Wahl-Management
  • Abzeichen-Management
  • Benutzerdefinierte Formulare
  • Eventregistrierung
  • Gruppenanmeldung
  • Kalenderverwaltung
  • Klassenregistrierung
  • Kontaktmanagement
  • Marketing-Management
  • Online-Anmeldung
  • Registrierung vor Ort
  • Rückerstattungsabwicklung
  • Self-Check-in
  • Teilnehmer-Tracking
  • Umfragen & Feedback
  • Zahlungsabwicklung
  • Ausschuss-Management
  • E-Mail Marketing
  • Finanzmanagement
  • Fundraising-Management
  • Gebühren-Management
  • Job-Anzeigetafel
  • Kapitel-Verwaltung
  • Mitglieder-Gemeinschaften
  • Mitglieder-Portal
  • Mitgliederverzeichnis
  • Mitgliedschaft-Management
  • Veranstaltungsmanagement
  • Wahlmanagement
  • Website-Management
  • Abzeichen-Management
  • Angebot in sozialen Medien
  • Catering-Management
  • Entwurf-Management
  • Kartenverkauf
  • Kundenmanagement
  • Lautsprecher-Management
  • Registrierungs-Management
  • Räumlichkeiten / Zimmer einstellen
  • Sponsoren-Management
  • Teilnehmer-Management
  • Umfragen & Feedback

Die hilfreichsten Reviews für Cvent Event Management

Cvent gets the registration job done and is user friendly.

Bewertet am 30.5.2018
Lori w. H.
Meeting Professional
13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: I like that I can send invites to all my attendees at once, but can divide them into different registration paths depending on what info needs to be provided to a particular group. I do have some challenges occasionally trying to figure out how to make something work while building a website, which is the reason for the 4 stars for the Ease of Use

Nachteile: Customer service. When I call the help line it sometimes takes several times to explain what issue I'm having because the rep doesn't seem to understand what I'm trying to do. I think that these are new representatives and aren't as experienced. Also when I use the chat box I'm not always sure someone is still there because of the delay in their responding to questions.

Be prepared for a 180 degree experience with Cvent's Event Management solution.

Bewertet am 1.8.2018
Gladys W.
Executive Assistant to the CEO
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Cvent's event management software saves countless man hours and potential marketing costs.

Vorteile: Cvent's Event Management solution truly automates your meetings & events marketing, registration and check-in processes. Upload your attendees with from an Excel or CSV file. Create and send save the date, registration open, reminder emails and practically anything else you can think of to effectively market your meetings & events. Check your registration numbers at-a-glance. Run reports to see who registered, who didn't, and even who is possibly thinking about it with the abandoned registrations feature. My favorite tool is OnArrival (event check-in). Put those days behind you of paper tickets, attendee checklists, and long lines & chaos at the registration table. Upon arrival, your attendees check-in on an iPad, or you can scan them with a mobile device, and look cutting edge while doing it!!!

Nachteile: I would say that Cvent's Event Management platform, like any other tech platform, has a learning curve a moderate one. Setting up my first event was challenging even with training. To my surprise, setting up my second event was even more challenging. Partly because I challenged myself to create vs. copy (feature) my second event from scratch. Due to the platform's many, and I do mean many, features and functionality, I found it difficult to remember all the steps (menu navigation) to create an event. Undeterred, I contacted Cvent's Customer Support (really Customer Care as they go the mile for you) to help me create my second event. For the second time around, I worked smarter and documented all the steps. I can honestly say, it's been smooth sailing ever since! If I run into a snag or have a question, I contact Customer Support or look to my Cvent Community for help. There are many meetings & events solutions out there, but it's hard to beat one of the first and best to market! Stop searching and give Cvent a try.

REVIEW ON CVENT

Bewertet am 6.1.2020
Kavita T.
PROFESSIONAL EDUCATION COORDINATOR
Krankenhausversorgung & Gesundheitswesen, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: So far so good.

Vorteile: I like the fact that its easy to use. It has made the whole process of collecting information about attendees so easy. You can set up seating chart, and send communication to attendees any number of times you want.

Nachteile: there are limitations like:
You cant pull one report for multiple inquisium feedback surveys. It allows to pull one report for one survey at a time.
Budget: It needs to be more user friendly. Also there are few options related to event budget that cannot be pulled in reports.

Cvent has helped our team do its job more efficiently and effectively.

Bewertet am 26.9.2019
Cali B.
Conferences and Events Assistant
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: We use OnArrival for onsite check in. We love it and so do our attendees!
You can create templates and/or duplicate old events, so you don't have to create all new events from scratch. This is a big time saver.
Custom contact fields and the question libraries are a huge help to keeping things streamlined from event to event.
The new update to Flex makes websites and emails so customizable and beautiful.
Cvent has great integration capabilities with other tools and CRMs.
Custom reports make sure we get exactly the information we need at various points in the event cycle.

Nachteile: I wish the customer service was a bit better. Everyone is always very kind, but it sometimes takes a while to get a clear response.
There are some very specific cases where Cvent is not able to do what we want. We are always able to figure out some kind of work around, it just becomes more complicated or time consuming.
It feels like a pretty steep learning curve for new staff.

Extremely powerful event management tool that is also extremely complicated to use.

Bewertet am 6.9.2018
Max M.
Digital Projects Coordinator
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
2/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Using CVENT has overall saved a lot of time from beginning to end for our more complicated events but for smaller, simple events there are much better tools available. The features and robust ability make it worth it when we do use it but it is almost always with some drawbacks. I've used a lot of different event management software over the years and they all have pros and cons so the fact that I am now using and plan to continue using CVENT says something but I will reiterate that anyone considering it should take a deep look at the features and determine if they really need something so complicated before committing. The promising thing is they are developing a new back end that should simplify and enhance everything they have so far. The new software is currently available as a beta so we will see how it goes.

Vorteile: In the end, you can accomplish pretty much whatever you need to with CVENT. The integration with other tools like onsite event management and app tools make it very useful. Being able to integrate a registration, website, app, database and onsite check in is extremely convenient and time saving. Customer service, while not always the most knowledgeable, they are easy to contact and will help solve most issues very quickly.

Nachteile: The way the back end is laid out is very confusing. There are related settings under different headings and to make one change in a registration item means you have to change things in many different places. A lot of testing, experience and trial and error is required to fine tune things to work correctly. The look of the event websites you can create with it is very limited and dated. Since the software is so complicated, it is very hard to find someone even on their own customer support team that knows how to do everything. There have been many cases where our own team had to figure out solutions that CVENT could not help us with.

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