Propertyware

Property management, marketing and accounting.

Kommentare: I've definitely gotten a scalable solution that helps property managers to maintain the properties with automated and optimized flows work.

Vorteile:

I like social collaboration between property managers, landlords and tenants. Digital marketing functionality is very full of digital marketing. The training process is and implementation can be done in a very short time.

Nachteile:

The downside is that it is not aimed at commercial or large properties. The software can not be installed on computers either, it can only be done through the cloud.

Residential Property Management Propertyware User

Vorteile:

Propertyware is easy to use and most functions can be accessed on a mobile device when you are on the road. In person, phone support is available 9am to 8pm EST. Multiple templates are available for Owner statements. Keeps Property Management paperless. No accounting background is required to use the platform, but it helps.

Nachteile:

In order to view a Document from the administrator platform, the document must be downloaded again to your computer everytime it is opened, rather than being viewed in the platform. Tenant payments are limited as to maximum amounts and payments, which are only accepted one at a time, take up to five business days to process. Not every phone support tech is well versed in the software and sometimes more than one call is needed to get to your answer.

Like and Dislike

Kommentare: Fair

Vorteile:

Excellent customer service, always get someone to help me

Nachteile:

Maybe it is the admin settings, but I need: MY PROPERTY ONLY emails and notifications, correct reports ie:90 days expirations, owners to receive a 90 day notification---the same as tenants get

Enjoying the system, only because the support team is on point and response time is impeccable.

Kommentare: Fairly new to PW, but enjoying it. Mainly the support team makes this work for me.

Vorteile:

The support team. To have such a great support team really ensures the product you want fulfills the desires of the customer in question (SPM). All systems will have issues, but the support team you offer are the pillars allowing this product to go beyond.

Nachteile:

Can not open multiple browsers with the system. If I open tenant-A to send a notice through mail merge, but go to tenant-B's page just for a glance, since tenant-B was the last page I looked at, that's the information that will plug in when I select mail merge on tenant-A's page.

Great software for a small business

Kommentare: Customer service is generally helpful.

Vorteile:

Online tenant portal really helps corporate office as well as the tenant

Nachteile:

They do not have a feature that clones JE that are more than one item at a time. Example is the monthly Property Tax Accruals have to be typed in every month by hand. If you use the new recurring entries function it will only do one account per entry which is bot good when you have many properties. One monthly entry for one property can be 4 recurring JE to cover that. Just not workable. To much to have to check each month to see if its in correctly. Many of the reports you cannot pull all information into one report. You have to use several and get them into excel takes time. If the information is all in PW wish the information flowed to all reports.