Durchschnittliche Bewertung156 Bewertungen
- Gesamt 3.6/5
- Benutzerfreundlichkeit 3.6/5
- Kundenservice 3.4/5
- Funktionen 3.6/5
- Preis-Leistungs-Verhältnis 3.5/5
- Startpreis 250,00 $/Monat
- Kostenlose Version Nein
- Gratis Testen Nein
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2001
Die cloudbasierte End-to-End-Immobilien-Management-Software von Propertyware ermöglicht Hausverwaltungen und Betreibern, effektiv mit Leichtigkeit ihr Geschäft zu skalieren. Die umfassende Propertyware-Plattform ermöglicht es dir, offene Stellen auszuschreiben und zu vermarkten, einschließlich Lead-to-lease-Funktionalität und voll integriertem Mieter-Screening, Mieter- und Eigentümer-Portalen einschließlich Online-Zahlungen, Bargeld und Periodenrechnung, sofortiger Zugriff auf benutzerdefinierte Berichte und Aussagen mit der Flexibilität, benutzerdefinierte Felder hinzufügen .
- Mieter Tracking
- Abrechnung & Rechnungsstellung
- Gewerbliche Immobilien
- Mieter Tracking
- Offene Stellen verfolgen
Die hilfreichsten Reviews für Propertyware
Bewertet am 5.5.2019
Propertyware is the best of the class
Kommentare: Propertyware makes us more efficient and gives us the ability to communicate with our clients far more easily. We run with a smaller staff needed, and provide a much better product as a result.
Vorteile: Unlike most software in this space, Propertyware is highly customizable, even having an open API available in its top-tier package. This makes the software flexible based upon your individual processes, rather than having to tailor your processes to work within the software, as is the case with Propertyware's competitors.
Nachteile: Technical support has improved over the years, but it is still not to the level I would like. No one likes calling tech support and getting someone halfway around the planet reading from a script. This is really my only complaint with Propertyware.
Antwort des Softwareanbieters
von Propertyware an 10.5.2019
Hi, Todd. Thank you for submitting a review. We appreciate your feedback. I will share your comments with our Product Support team as well.
Cassandra Rollins - Sr. Director, Product Marketing
Bewertet am 28.5.2019
Kommentare: Propertyware does make our day to day processes go smoothly, it makes it easier on our tenants and owners on paying rents and collecting monthly income through the tenant and owner portals.
Vorteile: Propertyware is a software with vast capabilities. We have used the majority of these options in our business. We are pleased in general with the software and continue to learn more about the software on a daily basis. We would recommend Propertyware to other real estate property management companies.
Nachteile: The support team is very helpful, but we have had a few issues that were not resolved in a timely manner. We have had issues with the maintenance application that was updated in February 2019 and we received notification from the support team on May 24, 2019 that the issue had finally been resolved. This issue caused us a lot of frustration and extra work when we feel that the update on the app should not have been done until it had been completely tested and debugged properly. We encourage Propertyware to notify its clients as frequently as possible on upcoming changes and to take into consideration all of their clients before making drastic changes to the software. In the past, we had issues with the check scanner not being compatible with our firm's policy of the collection of funds and move-in procedures. This caused issues for about a month and half before we had to stop using the check scanner through Propertyware.
Antwort des Softwareanbieters
von Propertyware an 29.5.2019
Hello, Teresa -
Thank you for taking the time to write a review. I will share your feedback on maintenance with our product team.
Cassandra Rollins, Sr. Director
Bewertet am 16.12.2019
Kommentare: The reports function and how tenants can submit maintenance requests directly to us thru the portal has been so beneficial to our company.
Vorteile: Propertyware is the most concise program for all of our properties, both commercial and residential. We have several companies run out of our office that own different properties so it’s been much easier having it all in one place.
Nachteile: I actually don’t have any real complaints with the software. I haven’t had any issues in the 4+ years I’ve used it.
Bewertet am 26.11.2019
Vorteile: Good Value for the money. Lots of reports to generate for Owners. Easy to use/understand.
Nachteile: Speaking to help overseas and not understanding them always. Somewhat cumbersome of a program compared to others . No online rent payments/Tenant portals.
Bewertet am 9.2.2018
Propertyware is complex and challenging, but provides nearly comprehensive functionality.
Kommentare: Our property management company, Royal Rose Properties, literally could not function without it.
Vorteile: Their "custom fields" option allows you to record just about whatever information you want or need onto every (unit/building/portfolio/contact/work order/lease/vendor/etc./etc.). On top of that, the system is robust enough to then allow you to create reports that provide, filter by, sort by, and otherwise use that custom data, which means it's useful for tracking just about everything. Which is HUGE for a big, complex mess like property management. Also, while their support system is occasionally (not always or even often!) slow, they do always follow through, and they're tenacious about getting to the bottom of problems. Also, they do actually pay attention to and actually (occasionally) implement new-feature requests, which is really rare in my experience and alone makes them awesome.