Propertyware

Propertyware

von Propertyware

Was ist Propertyware?

Die cloudbasierte End-to-End-Immobilien-Management-Software von Propertyware ermöglicht Hausverwaltungen und Betreibern, effektiv mit Leichtigkeit ihr Geschäft zu skalieren. Die umfassende Propertyware-Plattform ermöglicht es dir, offene Stellen auszuschreiben und zu vermarkten, einschließlich Lead-to-lease-Funktionalität und voll integriertem Mieter-Screening, Mieter- und Eigentümer-Portalen einschließlich Online-Zahlungen, Bargeld und Periodenrechnung, sofortiger Zugriff auf benutzerdefinierte Berichte und Aussagen mit der Flexibilität, benutzerdefinierte Felder hinzufügen .

Propertyware – Details

Propertyware

https://www.propertyware.com/

Gegründet 2001

Propertyware – Preisübersicht

Propertyware ist verfügbar ab 250,00 $/Monat. Propertyware bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Propertyware findest du unten.

Startpreis

250,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Propertyware Funktionen

Hausverwaltungssoftware
Kreditüberprüfung
Leerstandsmanagement
Mieter-Nachverfolgung
Mieter-Portal
Online-Zahlungen
Steuermanagement
Website-Management
Abrechnung & Rechnungsstellung
Eigentümerportal
Gewerbliche Immobilien
Instandhaltungsmanagement
Kontaktmanagement
Kreditüberprüfung
Miet-Nachverfolgung
Mieter-Nachverfolgung
Mieter-Portal
Mietvertragsverfolgung
Offene Stellen verfolgen
Portfoliomanagement
Spesenmanagement
Steuermanagement
Säumnisgebühren-Berechnung
Vermieter-Datenbank
Versicherungsmanagement
Website-Management
Wohneigentumsmanagement
Zahlungsabwicklung

Propertyware – Nutzerbewertungen

Zeigt 5 von 159 Nutzerbewertungen

Gesamt
3.5/5
Benutzerfreundlichkeit
3.5/5
Kundenservice
3.4/5
Funktionen
3.6/5
Preis-Leistungs-Verhältnis
3.4/5
Todd O.
CEO
Immobilien, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 5.5.2019

"Propertyware is the best of the class"

Kommentare: Propertyware makes us more efficient and gives us the ability to communicate with our clients far more easily. We run with a smaller staff needed, and provide a much better product as a result.

Vorteile: Unlike most software in this space, Propertyware is highly customizable, even having an open API available in its top-tier package. This makes the software flexible based upon your individual processes, rather than having to tailor your processes to work within the software, as is the case with Propertyware's competitors.

Nachteile: Technical support has improved over the years, but it is still not to the level I would like. No one likes calling tech support and getting someone halfway around the planet reading from a script. This is really my only complaint with Propertyware.

Antwort des Softwareanbieters

von Propertyware an 10.5.2019

Hi, Todd. Thank you for submitting a review. We appreciate your feedback. I will share your comments with our Product Support team as well.

Cheers,

Casi
Cassandra Rollins - Sr. Director, Product Marketing
Propertyware

  • Quelle des Nutzers 
  • Bewertet am 5.5.2019
Teresa B.
Broker In Charge/HR Manager
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 28.5.2019

"Propertyware Review"

Kommentare: Propertyware does make our day to day processes go smoothly, it makes it easier on our tenants and owners on paying rents and collecting monthly income through the tenant and owner portals.

Vorteile: Propertyware is a software with vast capabilities. We have used the majority of these options in our business. We are pleased in general with the software and continue to learn more about the software on a daily basis. We would recommend Propertyware to other real estate property management companies.

Nachteile: The support team is very helpful, but we have had a few issues that were not resolved in a timely manner. We have had issues with the maintenance application that was updated in February 2019 and we received notification from the support team on May 24, 2019 that the issue had finally been resolved. This issue caused us a lot of frustration and extra work when we feel that the update on the app should not have been done until it had been completely tested and debugged properly. We encourage Propertyware to notify its clients as frequently as possible on upcoming changes and to take into consideration all of their clients before making drastic changes to the software. In the past, we had issues with the check scanner not being compatible with our firm's policy of the collection of funds and move-in procedures. This caused issues for about a month and half before we had to stop using the check scanner through Propertyware.

Antwort des Softwareanbieters

von Propertyware an 29.5.2019

Hello, Teresa -

Thank you for taking the time to write a review. I will share your feedback on maintenance with our product team.

Cheers,

Casi
Cassandra Rollins, Sr. Director
Product Marketing
RealPage

  • Quelle des Nutzers 
  • Bewertet am 28.5.2019
Meghan B.
Owner and Rental Manager
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 21.1.2020

"You won't regret it."

Kommentare: Love it. It has smoothed out our processes and has helped us to integrate time saving technology solutions which we would not have had otherwise. Tenant portals, communication trails, time logs on maintenance requests.

Vorteile: Customer Service. Constant Improvements. Meets me where I am in support of my business functions. It was the first company to offer certain items that I needed to have the software work for my business. Ease of attaching documentation to the customer accounts.

Nachteile: Trying to create custom reports and customizing the dashboards. It does not promote commercial units online. Financial side of software was not an ideal solution. We reverted to Quickbooks which we have used for 20 years. Needs a better mobile solution (which they are working on as of 1/1/20)

  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 21.1.2020
Michael D.
Marketing Team Leader
Immobilien, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 9.2.2018

"Propertyware is complex and challenging, but provides nearly comprehensive functionality. "

Kommentare: Our property management company, Royal Rose Properties, literally could not function without it.

Vorteile: Their "custom fields" option allows you to record just about whatever information you want or need onto every (unit/building/portfolio/contact/work order/lease/vendor/etc./etc.). On top of that, the system is robust enough to then allow you to create reports that provide, filter by, sort by, and otherwise use that custom data, which means it's useful for tracking just about everything. Which is HUGE for a big, complex mess like property management. Also, while their support system is occasionally (not always or even often!) slow, they do always follow through, and they're tenacious about getting to the bottom of problems. Also, they do actually pay attention to and actually (occasionally) implement new-feature requests, which is really rare in my experience and alone makes them awesome.

Nachteile: It looks like it's from 1990...and it *acts* like it's from 1990. Which is to say there are lots of small, annoying inconsistencies in the way things are treated that add up to a significant headache without ever actually making you feel like any one thing is enough to make you switch services. For example, you can right-click on a link to any property, lease, or contact and open it in a new tab -- but you can't do that for Work Orders; for whatever reason, they're called through Javascript instead of through a URL, *despite HAVING a unique URL* that you can easily link to. So why is that one thing alone unable to be right-click opened? For another example, you can set a pop-up message to show up whenever you view a property/contact/etc, and that works just fine IF you get to that page by clicking a link to the page. But if you've already been to that page and you use the Back button to get to it, the software deposits you at whatever point in the page you were at when you left...and the pop-up is still way back up at the top of the page, so you have to scroll all the way up to close it, then scroll all the way back down to where you actually want to read (because it greys out the whole page when the pop-up pops up.)

  • Quelle des Nutzers 
  • Bewertet am 9.2.2018
Tami J.
Transaction Coordiantor
Immobilien, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 17.5.2019

"Helpful but costly"

Kommentare: Propertyware is very helpful to be organized, but time consuming to start out.

Vorteile: Propertyware is really helpful in keeping notes and work orders organized for multiple rental properties. Some of the features are locked until you do a paid subscription, so you can't really know what you are getting until you pay, but overall it is very helpful. You can keep everything you need for your rentals in one place.

Nachteile: There is a lot of up front information to input for this to be useful. Every piece of information, invoice, work order, document, everything has to put in before this is really useful and effective.

Antwort des Softwareanbieters

von Propertyware an 29.5.2019

Hello, Tami -

Thank you for taking the time to share your review. We appreciate your feedback.

Cheers,

Cassandra Rollins, Sr. Director
Product Marketing,
RealPage

  • Quelle des Nutzers 
  • Bewertet am 17.5.2019