RDPWin

RDPWin

von Resort Data Processing

Wer verwendet RDPWin?

Lodging-Unternehmen, die eine Notwendigkeit für eine umfassende Softwarelösung mit erhöhter Funktionalität haben, um sich an die einzigartigen Anforderungen der Immobilie anzupassen.

Was ist RDPWin?

Resort Data Processing (RDP) gilt seit langem als einer der Pioniere der Property-Management-Software-Industrie, und unterstützt derzeit mehr als 1000 Installationen weltweit. RDP ist auf die Bereitstellung von individuellen Lösungen für jeden Kunden spezialisiert. Wir unterstützen Properties aller Größen, von kleinen Luxus-Ferienvermietungen, bis 1500 Zimmer-Resorts. Unsere Software-Lösungen bieten ein endloses Feature-Set, das sich seit mehr als 30 Jahre basierend auf Kunden-Input und Anwendung in der realen Welt entwickelt hat.

RDPWin – Details

Resort Data Processing

http://www.resortdata.com

Gegründet 1981

RDPWin – Preisübersicht

RDPWin ist verfügbar ab 5.000,00 $/einmalig. RDPWin bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für RDPWin findest du unten.

Startpreis

5.000,00 $/einmalig

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

RDPWin Funktionen

Campingplatz Software
Check-in / Check-out
Genehmigungsmanagement
Mehrere Standorte
Online-Buchung
Site Maps
Utility-Abrechnung
Verkaufspunkt POS
Vermietungs-Management
Vermögensverwaltung
Verwaltung von Stellplatzreservierungen
Arbeitsauftragsverwaltung
Eigentümer-Aussagen
Gasterlebnis-Management
Gästekommunikation
Haushaltungsmanagement
Kontaktmanagement
Leadmanagement
Lieferanten-Management
Provisionsmanagement
Reservierung-Management
Zahlungsabwicklung
CRM
Catering
Einzelne Immobilie
Für die Ferienvermietung
GDS-/OTA-Integration
Instandhaltungsmanagement
Integrierte Buchführung
Marketing-Automatisierung
Mehrere Immobilien
Mitarbeitermanagement
Online-Buchung
Treueprogramm
Verkaufspunkt POS
Verlängerter Aufenthalt
Buchhaltung
Eigentümerverwaltung
Immobilienverwaltung
Instandhaltungsmanagement
Leadmanagement
Provisionsmanagement
Tour-Management
Verkäufe nachverfolgen
Vertragsmanagement

RDPWin – Nutzerbewertungen

Zeigt 5 von 79 Nutzerbewertungen

Gesamt
4/5
Benutzerfreundlichkeit
3.9/5
Kundenservice
4.1/5
Funktionen
3.9/5
Preis-Leistungs-Verhältnis
3.8/5
Verifizierter Rezensent
Director of Guest
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    4/10
  • Quelle des Nutzers 
  • Bewertet am 4.9.2018

"RDPWin review"

Kommentare: The ease of use was amazing and I would recommend it to any sort of business that needs a reservation programs.

Vorteile: It is very user friendly. I like all of it features. Great for camp and conference centers.

Nachteile: Honestly, there was not anything I DoD not like about it. I was sad when my company switched to Camp Brain.

  • Quelle des Nutzers 
  • Bewertet am 4.9.2018
Nikki H.
Guest Services Manager
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 13.4.2018

"I have used RDP for a period of ten years. I have found it to be intuitive and fairly easy to learn."

Kommentare: I like many things about RDP. I think that number one on the list is the ability to customize packages. We are now able to offer Room/Meal/Event packages to our Conference guests. This makes for a simplistic reservation experience which makes reservation clerks and guests very happy.
We have a unique facility and our business model would not fit neatly into any traditional classifications. For this reason, we needed a software program that could be adapted to our very specific needs. RDP has been able to deliver.
I use the Reservations module daily and have found it to be easy to use and most people are trained without difficulty. I am especially fond of the tape chart feature. Over the years we have gradually utilized features like the color codes on the tape chart. I am a visual person and I find this tool invaluable.
We have created and modified many reports for our various departments over the years. Our library of reports is impressive. We have created reports for every departmental need and are pleased with the ability of RDP/Crystal Reports to be tailored.

Vorteile: I like many things about RDP. I think that number one on the list is the ability to customize packages. We are now able to offer Room/Meal/Event packages to our Conference guests. This makes for a simplistic reservation experience which makes reservation clerks and guests very happy.
We have a unique facility and our business model would not fit neatly into any traditional classifications. For this reason, we needed a software program that could be adapted to our very specific needs. RDP has been able to deliver.
I use the Reservations module daily and have found it to be easy to use and most people are trained without difficulty. I am especially fond of the tape chart feature. Over the years we have gradually utilized features like the color codes on the tape chart. I am a visual person and I find this tool invaluable.
We have created and modified many reports for our various departments over the years. Our library of reports is impressive. We have created reports for every departmental need and are pleased with the ability of RDP/Crystal Reports to be tailored.

Nachteile: One complaint I hear consistently from our Sales Department is that re-bookings are not simple enough and that there is no ability to add reminders/calendars for tasks related to contracts. Also, our events coordinators complain about the difficulty related to event checklists and reminders.
We believe that the sales/events related portion of the software needs a complete overhaul. We were given a name of an event software company who were considering an interface with RDP that would address all of our needs. It would be nice if RDP could integrate their Events program with their Reservation/IRM modules.

  • Quelle des Nutzers 
  • Bewertet am 13.4.2018
Pati B.
Gastgewerbe
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 2.8.2014

"RDP Has Been Great for our Resort Property Management!"

Vorteile: The warm, friendly, and professional staff at RDP are at the heart of what really makes this program work for our resort. Their knowledge and skill make the product work, but their sincere willingness to help us understand the program and customize it to our resort and their drive for customer service are what make the product work for us! We love the integration of the online system (IRM) with the same database that we pull from on our individual stations, so the two systems work seamlessly. Having the online system has increased our reservations dramatically, while allowing us to actually work with a smaller reservations staff. The individual property descriptions allow new guests and new staff to quickly see what each individual unit looks like, what is in the unit, where it's located, and what they can expect when they check in. The photos are easy for us to upload, and we can easily update descriptions as we change or upgrade our units. As the manager, I especially appreciate being able to customize reports to fit our needs. We can track demographics by city, state, or ZIP; we can run forecasts and stats on criteria we establish, and the data is easily transferred to both our Constant Contact and TripAdvisor databases. The service is outstanding. The process is very simple: you fill out a work order online. This allows you to define what your problem is, and their staff review it and assign both a technician and a time that is convenient for you to work on the problem together. Every time we work on an issue, it not only gets fixed, but the staff trains us so we can work more independently within the system. They are great at explaining the system, and their service is always prompt and professional. Most of our service calls fall in the nature of customizing reports, working through updates, and small tweaks. We know most of the staff by first name, and we feel that they know us. It's so much more efficient to work with people who know you, know what your goals are, and are willing to work hard to please you.

Nachteile: The only thing that bothered me was the amount of time involved in the initial setup, but that is something that is in all likelihood germane to the product. Regardless of whom you purchase a property management system from, you are just going to have to take pictures of all of your units, write property descriptions, and set up the rates. Ours was probably more detailed because we have 27 different floor plans (yes, I counted them just now!) and a three-tiered rate structure. Our units are each unique, so we couldn't standardize a picture of one unit and use it for several other units. We had to photograph and write descriptions and rates for almost 100 units. And again, it's something that we would have had to do regardless of who we purchased it from.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 2.8.2014
Darcy L.
General Manager
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 22.10.2018

"RDP"

Kommentare: RDP support and staff has always been extremely responsive.

Vorteile: The system is fully integrated with housekeeping, reservations, maintenance, accounting, front desk and data, features. Everything is easy to access and the data analysis/stats reports are extremely useful. Owners can also access to book their own reservations, check work orders, etc. Mobile app is good as well and info is easy to load.

Nachteile: Software is server based. Every time there is an update/upgrade, we experience problems. We are still experiencing problems after our upgrade to version 5.0 and these upgrades are expensive. I would also like to see a brief training program from RDP after the upgrade at no charge. I take issue with the fact that RDP charges for "training sessions" and they are extremely expensive (training should be part of the purchase of and upgrades to the software). Loading rates, rate plan cutoffs, discounts, rate tables, is a tedious chore and takes an unreasonable amount of time to accomplish and because of the numerous steps involved, errors occur. The software is "inflexible" in many areas such as the inability to make adjustments to a reservation after the reservation has been "checked in" to the system.

  • Quelle des Nutzers 
  • Bewertet am 22.10.2018
Verifizierter Rezensent
General Manager
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 12.10.2018

"RDPWin software review"

Kommentare: The overall experience has been positive. The sales people are pleasant, honest and capable. We realize PMS software is a necessity in the lodging industry and RDPWin does everything we need it to do. Never have had a crash, glitch or hiccup when looking strictly at RDPWin. Integrating with POS systems is a different story. That has not been a positive experience.

Vorteile: RDPWin has helped our lodging facility track overall performance more efficiently than before. Their reports (via Crystal Reports) are clear and concise and provide management with up-to-date statistics needed in the industry. RDPWin is fairly easy to use. The software is reliable and functions properly.

Nachteile: The software is dated, needs a fresh, modern look and should move to integrating cloud-based POS systems to adapt to today's market. RDPWin should think about making an all-in-one system that incorporates a POS (like Oracle) to help lodging facilities as a whole. Tech support could be more willing to please the consumer.

  • Quelle des Nutzers 
  • Bewertet am 12.10.2018