Wer nutzt diese Software?

Lodging-Unternehmen, die eine Notwendigkeit für eine umfassende Softwarelösung mit erhöhter Funktionalität haben, um sich an die einzigartigen Anforderungen der Immobilie anzupassen.

Durchschnittliche Bewertung

78 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Startpreis 5.000,00 $/einmalig
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Resort Data Processing
  • http://www.resortdata.com
  • Gegründet 1981

Über RDPWin

Resort Data Processing (RDP) gilt seit langem als einer der Pioniere der Property-Management-Software-Industrie, und unterstützt derzeit mehr als 1000 Installationen weltweit. RDP ist auf die Bereitstellung von individuellen Lösungen für jeden Kunden spezialisiert. Wir unterstützen Properties aller Größen, von kleinen Luxus-Ferienvermietungen, bis 1500 Zimmer-Resorts. Unsere Software-Lösungen bieten ein endloses Feature-Set, das sich seit mehr als 30 Jahre basierend auf Kunden-Input und Anwendung in der realen Welt entwickelt hat.

RDPWin Funktionen

  • Check-in / Check-out
  • Genehmigungsmanagement
  • Mehrere Standorte
  • Online-Buchung
  • Site Maps
  • Utility-Abrechnung
  • Verkaufspunkt POS
  • Vermietungs-Management
  • Vermögensverwaltung
  • Verwaltung von Stellplatzreservierungen
  • Arbeitsauftragsverwaltung
  • Eigentümer-Aussagen
  • Gast-Kommentare / Bewertungen
  • Gebühren- / Kommissionsmanagement
  • Haushaltungsmanagement
  • Immobilien-Datenbank
  • Kontaktmanagement
  • Leadmanagement
  • Lieferanten-Management
  • Reservierung-Management
  • Zahlungsabwicklung
  • CRM
  • Catering
  • Einzelne Immobilie
  • Ferien-Vermietung
  • GDS-/OTA-Integration
  • Instandhaltungsmanagement
  • Integrierte Buchführung
  • Marketing-Automatisierung
  • Mehrere Immobilien
  • Mitarbeitermanagement
  • Online-Buchung
  • Treueprogramm
  • Verkaufspunkt POS
  • Verlängerter Aufenthalt
  • Buchhaltung
  • Eigentümerverwaltung
  • Immobilienverwaltung
  • Instandhaltungsmanagement
  • Leadmanagement
  • Provisionsmanagement
  • Tour-Management
  • Verkäufe nachverfolgen
  • Vertragsmanagement

Alternative Produkte

Die hilfreichsten Reviews für RDPWin

I have used RDP for a period of ten years. I have found it to be intuitive and fairly easy to learn.

Bewertet am 13.4.2018
Nikki H.
Guest Services Manager
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I like many things about RDP. I think that number one on the list is the ability to customize packages. We are now able to offer Room/Meal/Event packages to our Conference guests. This makes for a simplistic reservation experience which makes reservation clerks and guests very happy.
We have a unique facility and our business model would not fit neatly into any traditional classifications. For this reason, we needed a software program that could be adapted to our very specific needs. RDP has been able to deliver.
I use the Reservations module daily and have found it to be easy to use and most people are trained without difficulty. I am especially fond of the tape chart feature. Over the years we have gradually utilized features like the color codes on the tape chart. I am a visual person and I find this tool invaluable.
We have created and modified many reports for our various departments over the years. Our library of reports is impressive. We have created reports for every departmental need and are pleased with the ability of RDP/Crystal Reports to be tailored.

Vorteile: I like many things about RDP. I think that number one on the list is the ability to customize packages. We are now able to offer Room/Meal/Event packages to our Conference guests. This makes for a simplistic reservation experience which makes reservation clerks and guests very happy.
We have a unique facility and our business model would not fit neatly into any traditional classifications. For this reason, we needed a software program that could be adapted to our very specific needs. RDP has been able to deliver.
I use the Reservations module daily and have found it to be easy to use and most people are trained without difficulty. I am especially fond of the tape chart feature. Over the years we have gradually utilized features like the color codes on the tape chart. I am a visual person and I find this tool invaluable.
We have created and modified many reports for our various departments over the years. Our library of reports is impressive. We have created reports for every departmental need and are pleased with the ability of RDP/Crystal Reports to be tailored.

Nachteile: One complaint I hear consistently from our Sales Department is that re-bookings are not simple enough and that there is no ability to add reminders/calendars for tasks related to contracts. Also, our events coordinators complain about the difficulty related to event checklists and reminders.
We believe that the sales/events related portion of the software needs a complete overhaul. We were given a name of an event software company who were considering an interface with RDP that would address all of our needs. It would be nice if RDP could integrate their Events program with their Reservation/IRM modules.

RDP Has Been Great for our Resort Property Management!

Bewertet am 2.8.2014
Pati B.
Gastgewerbe
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The warm, friendly, and professional staff at RDP are at the heart of what really makes this program work for our resort. Their knowledge and skill make the product work, but their sincere willingness to help us understand the program and customize it to our resort and their drive for customer service are what make the product work for us! We love the integration of the online system (IRM) with the same database that we pull from on our individual stations, so the two systems work seamlessly. Having the online system has increased our reservations dramatically, while allowing us to actually work with a smaller reservations staff. The individual property descriptions allow new guests and new staff to quickly see what each individual unit looks like, what is in the unit, where it's located, and what they can expect when they check in. The photos are easy for us to upload, and we can easily update descriptions as we change or upgrade our units. As the manager, I especially appreciate being able to customize reports to fit our needs. We can track demographics by city, state, or ZIP; we can run forecasts and stats on criteria we establish, and the data is easily transferred to both our Constant Contact and TripAdvisor databases. The service is outstanding. The process is very simple: you fill out a work order online. This allows you to define what your problem is, and their staff review it and assign both a technician and a time that is convenient for you to work on the problem together. Every time we work on an issue, it not only gets fixed, but the staff trains us so we can work more independently within the system. They are great at explaining the system, and their service is always prompt and professional. Most of our service calls fall in the nature of customizing reports, working through updates, and small tweaks. We know most of the staff by first name, and we feel that they know us. It's so much more efficient to work with people who know you, know what your goals are, and are willing to work hard to please you.

Nachteile: The only thing that bothered me was the amount of time involved in the initial setup, but that is something that is in all likelihood germane to the product. Regardless of whom you purchase a property management system from, you are just going to have to take pictures of all of your units, write property descriptions, and set up the rates. Ours was probably more detailed because we have 27 different floor plans (yes, I counted them just now!) and a three-tiered rate structure. Our units are each unique, so we couldn't standardize a picture of one unit and use it for several other units. We had to photograph and write descriptions and rates for almost 100 units. And again, it's something that we would have had to do regardless of who we purchased it from.

RDPWin software review

Bewertet am 12.10.2018
Verified Reviewer
General Manager
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The overall experience has been positive. The sales people are pleasant, honest and capable. We realize PMS software is a necessity in the lodging industry and RDPWin does everything we need it to do. Never have had a crash, glitch or hiccup when looking strictly at RDPWin. Integrating with POS systems is a different story. That has not been a positive experience.

Vorteile: RDPWin has helped our lodging facility track overall performance more efficiently than before. Their reports (via Crystal Reports) are clear and concise and provide management with up-to-date statistics needed in the industry. RDPWin is fairly easy to use. The software is reliable and functions properly.

Nachteile: The software is dated, needs a fresh, modern look and should move to integrating cloud-based POS systems to adapt to today's market. RDPWin should think about making an all-in-one system that incorporates a POS (like Oracle) to help lodging facilities as a whole. Tech support could be more willing to please the consumer.

RDP is user friendly and has tons of excellent reports. Very knowledgeable and helpful staff.

Bewertet am 10.4.2018
Sharon T.
Guest Services Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Lots of great reports.
Accurate and convenient month end reporting
Easy and seamless reservations from start to finish.
Quick view a great tool.
Realtime online bookings.
Integrated information.
Great process and efficiency.
Accurate real time information.
Hassle free management of bookings.
Seamless Group bookings.

Vorteile: I love the tape chart and how easy it is to move reservations around....one click and completed.
Easy to figure out from beginning to end of reservation being made for beginner to administrator.
Great staff to deal with from installation to daily use.....fast and efficient.

Nachteile: A lot of custom programming.
When searching under find a reservation and you search a common last name and you have to hit the arrow to the next page it always says "RDP has encountered a problem. We are sorry for the inconvenience."
You can go Comp to Pre-assign or Inventory but you can not go Pre-assign or Inventory to Comp.

Benefits of RDP

Bewertet am 13.10.2018
Joe S.
Manager
Gastgewerbe, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: RDPWin has been very pleasant, it is a user friendly product- which can improve business performance and with the right time spent with the customer service- can improve efficiency. So my experience has been very good.

Vorteile: Making modifications are very simple with the support of customer service. In spending time with the knowledgeable staff- you see the possibilities that maybe were not taken into consideration. The product is very good, and there is flexibility if you have ideas of your own to improve the product for your own company.

Nachteile: The graphics at first glance appear to be dated, but as more time goes on- perhaps it will get a bit more "crisp and glossier". There is a bit of pushback on certain ideas, but if you integrate some ideas that other software companies are doing for the same product- you will achieve higher satisfaction. Overall very satisfied with the product.

Lies weitere Bewertungen