von ISI Telemanagement Solutions4.8 / 5 8 Bewertungen
Wer nutzt diese Software?
Corporate Offices, Retail, Financial, Professional Services, Education, Government, Healthcare
Durchschnittliche Bewertung8 Bewertungen
- Gesamt 4.8 / 5
- Benutzerfreundlichkeit 4.4 / 5
- Kundenservice 5 / 5
- Funktionen 4.6 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Gratis Testen Ja
Cloud, SaaS, Web
Installiert - Windows
Support während der Geschäftszeiten
Angaben zum Hersteller
- ISI Telemanagement Solutions
- Gegründet 1977
Über Infortel Select
ISI is a leading provider of quality Unified Communications management solutions for companies seeking to measure, analyze and optimize usage, content, expenses and people. ISI helps clients implement UC management solutions for voice, video, and IM/Presence that improve business outcomes through: UC reporting, traffic analytics, collaboration recording, speech analytics, workforce management, telecom audit, and telecom expense management (TEM).
Infortel Select Funktionen
- Berichterstattung durch Erweiterung
- Eingehende Berichterstattung
- Protokoll über Personen, die geantwortet haben
- Verwalten nicht bearbeiteter Anrufe
Die hilfreichsten Reviews für Infortel Select
Bewertet am 12.11.2019
Great reporting product for Cisco
Kommentare: It's been great to work with, and has been very reliable for us.
Vorteile: The sheer details that it pulls from the CDR records, and the reporting you are able to build from that is impressive. Automated jobs, fast response time, and stability are all big pluses as well.
Nachteile: The learning curve is fairly steep, and a few of the fields that are in the base CDR records don't translate to report options.
Bewertet am 16.2.2017
Kommentare: Infortel application is easy to use and administer. Customer service is exceptional, prompt and courteous.
Vorteile: ease of use
Nachteile: moving users or changing DN can be clunky
Antwort des Softwareanbieters
von ISI Telemanagement Solutions an 20.2.2017
Thank you for being an ISI customer. We appreciate your business!
Bewertet am 24.2.2017
Infortel Select has helped me keep up with our Telecom usage!
Kommentare: Infortel installation was easy, with the assistance of the technician who came to help me set everything up. A few of the set-up items are not really intuitive, but it can be figured out. Their support is excellent and they have been so helpful!!
Vorteile: It is easy to use and provides concise reports.
Nachteile: Setting up reporting for some things, such as JTAPI pilots, was not intuitive, but was easy once I got it figured out.
Bewertet am 3.3.2017
Infortel Select Review
Kommentare: Infortel Select software is a very useful tool for managing your VoIP phone system. They have many reports available to choose from or your can make custom reports. Their customer support is great! Many knowledgeable and helpful folks!
Vorteile: Ease of use.
Antwort des Softwareanbieters
von ISI Telemanagement Solutions an 3.3.2017
Thanks for being a valued customer! We appreciate your business.
Bewertet am 4.1.2019
Vorteile: I love all the details and options for setting up reporting, and the automation possible. Everything I can think of, has been possible so far.
Nachteile: Keeping the directory list clean is a bit of a pain at times, otherwise, no issues.