Wer nutzt diese Software?

Kirchen, die nach einer All-in-one-Online-Lösung für die Verwaltung, Besucheranbindung und -integration, Mitgliederdienste und -kommunikation, Spenden, Freiwilligenmanagement und mehr suchen.

Durchschnittliche Bewertung

130 Bewertungen
  • Gesamt 3.4 / 5
  • Benutzerfreundlichkeit 3.1 / 5
  • Kundenservice 3.5 / 5
  • Funktionen 3.3 / 5
  • Preis-Leistungs-Verhältnis 2.9 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • Ministry Brands
  • http://www.fellowshipone.com/
  • Gegründet 2004

Über FellowshipOne

FellowshipOne, eine webbasierte Kirchensoftware, hilft Kirchen jeder Größe, die Gemeinde effektiver zu verwalten, mit den wichtigsten Informationen, um Entscheidungen zu treffen. FellowshipOne bietet einen einzigartigen Rundumblick auf die Glaubensgemeinschaft und Einzelpersonen, ihre Beteiligung und ihre Bedürfnisse, damit die Kirche ihre Betreuung personalisieren kann. FellowshipOne wird von großen und kleinen Kirchengemeinden eingesetzt. Das Unternehmen bietet ebenso eine Verwaltungs-App für die Gemeinde an: MinistryOne.

FellowshipOne Funktionen

  • Fondsrechnung
  • Forderungen
  • Hauptbuch
  • Kontenabgleich
  • Kostenplanung und Prognosen
  • Lohn- und Gehaltslisten-Management
  • Spenden-Management
  • Verbindlichkeiten
  • Vermögensverwaltung
  • Freiwilligen-Management
  • Integration in die Buchhaltung
  • Integrierte Buchführung
  • Kinder-Check-in
  • Kleingruppenmanagement
  • Mitglieder-Portal
  • Mitgliederverzeichnis
  • Online-Spenden
  • Pfand-Management
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Verwaltung mehrerer Standorte

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Die hilfreichsten Reviews für FellowshipOne

Robust functionality but older processing and interface.

Bewertet am 20.3.2018
Bradley S.
Systems and Software Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I would like to say that even though I gave this product 3 stars in every field, I give it the neutral review because it has so much potential to be better. I think right now F1 is in a place of a possible explosion of great things? But it's going to take a revamping of old processes and implementing new ones. The biggest benefits is that it's a database which helps us to manage our needs as a congregation and keep account of how we value our team members who serve.

Vorteile: What I like most about F1 is the SQL database interactions and the ability to pull information on any person in our congregation by the fields on their account. This is hugely helpful when pulling statistics of who attended events, paid their tithes, who has pastoral notes, and so much more. I think the other thing that I enjoy most is that this is truly a one stop shop in regards to what's needed for ministries. You can do anything from background checks to childcare for events based on the manageable forms. You can create contacts for specific staff or titles within your organization to receive information on congregants based on options they choose from visitor cards.

Nachteile: What I least like about this software is that even though it has so many features, it's almost too much to navigate when you first get into it all. Trying to train a new person on staff with the amount of information overload is a bit daunting. Granted not everybody will be doing the same functions within the program, but to be able to upkeep this database, you almost need a person solely devoted to making sure the data that's entered is correct. I would also say that the knowledge base needs a revamp with more clear information on what the actual functions of the database are, including an admin-like knowledge base with deeper understanding of how data transactions are made. Some things are just kind of ambiguous and unclear as to how the transfer of data happens.

Fellowship One is Robust, but dated.

Bewertet am 9.10.2018
Verifizierter Rezensent
Systems and Software Manager
Religiöse Einrichtungen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, we tend to see a huge benefit to our ministries by using this software, but in the future, we'll be looking to something more updated if we don't see a progressional change for F1.

Vorteile: The amount of functionality for F1 is incredible. We use it in so many ways for our different ministries, from small groups, attendance for services/serving, to tithing/finances and sending mass emails to specific groups of people, it covers a ton of bases. I like that this is a discipleship based software tool. We have to put our hands on almost every part of an account to make sure that we're intentional with the data we record. The security when fully implemented for check-in systems on Sunday services is impeccable. We have really made an effort to improve our security within the past few years and you can dig deep by using jobs that are connected to specific check-in activities and only people with specific assignments can check-in. It's very dialed in.

Nachteile: The software, while being functionality-wise amazing and broad? It lacks an updated style for the UI, while also using some outdated ways to process what you need. While requiring a hands-on approach to discipleship by having to change every little detail on an account, this can be so tedious and cumbersome to other tasks you might have. The learning curve is also a bit hefty, for users who don't understand systems or pick up understanding quickly? It can be very confusing at first.

I heavily depended on the data captured in F1 to translate in the health of the organization.

Bewertet am 29.3.2018
Stephanie M.
Contribution Specialist
Buchhaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Understanding the uniformity of data and the availability to easily access information in a quick moment provided great opportunity to easily connect with someone regarding their involvement or giving to the organization. The website was easy to navigate which also allowed for quick changes to be made on the spot regarding contact information.
Viewing check images was of great assistance to allow us to interact and support our contributors especially when it came to giving statement time.

Vorteile: FellowshipOne is an excellent tool for the church who is large enough and needing organization to their database as they grow. It compiles demographic and interactive information into one easy to view page. Contact information is organized in a section as well as all necessities for engagement within the organization in a separate section and all with a fluidity.
The visibility of contributors donations was a helpful tool. As contributors reach out with concern or questions regarding their giving, the ability to view a check image became crucial in matching gifts to specific individuals or clarifying information for the contributor. This was a highly valued tool.

Nachteile: Reporting in FellowshipOne is a challenge. Reports are difficult to find and navigating each sub filter to pull the information that you are seeking can be quite complex. It also does not allow you the options to build a report specific to the information you are needing while eliminating unnecessary information.

Poor customer support

Bewertet am 1.3.2017
Whitney S.
Media Director
Religiöse Einrichtungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis

Kommentare: This company started out great and has gone downhill. In the past year, we spent months trying to get a response from the billing department on an issue. The woman who was assigned to our company did not respond in a timely manner and, when she did respond, gave us wrong information or did not answer the initial question. We even purchased wrong equipment because we were misinformed about what we needed. We also spent time leaving messages for our account rep, only to find out 3 weeks later that he no longer worked there and we had a new rep. We were not informed and our old rep's voicemail was still active. Our experience with F1 was very disappointing and we decided to leave. In order to cancel, you must give 60 days notice & pay 30% of each month left in your year, according to the contract. And, no matter when you turn in your cancellation paperwork, they don't run the cancellation until the end of the month. So, if your contract month begins on the 14th, you still have to pay because F1 runs the cancellation on the 31st, even if you turned it in at the beginning of the month. The only positive thing I can say is that F1 did let us out of our contract one month early, so we had a 30 day cancellation notice instead of 60. But, that was a small thing after so many months of problems.

Vorteile: The software is helpful and you can run reports from your database for many different needs. Check-in works well.

Nachteile: Customer support and especially the billing department caused us many problems. The software is expensive and the contract will nickel & dime you if you try to leave early. The software is expansive and a lot of setup & upkeep has to be done manually.

They are making it better but still a long way to go

Bewertet am 13.11.2019
Jeremy G.
Lead Pastor
Religiöse Einrichtungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It did the job over the past 8 years but we switched to Planning Center because of the complexity of Fellowship One. The amount of time it takes to learn it is not worth it. We would rather spend more time ministering to people than trying to learn how to work the software.

Vorteile: They have a F1 Mobile App which allows you to do data management on the go. The app allows you to have the church directory at your fingertips which is helpful. They also, allow you to customize much of the system so you can tailor it to your liking.

Nachteile: Fellowship One is extremely difficult to manage. It is a nightmare to set up due to all of the steps. To run a report is not simple. They ask you so many questions and there are so many boxes to check to run a report, many of the reports can come out as failed due to one missing element. We had several smart people attempt to master Fellowship One and they struggled to get a full handle on it. Church Software management software should serve you not the other way around.

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