---
description: Detaillierte Informationen über GraceSoft Easy InnKeeping zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: GraceSoft Easy InnKeeping Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Buchungssysteme](/directory/20032/reservations/software) > [GraceSoft Easy InnKeeping](/software/2421/easy-innkeeping)

# GraceSoft Easy InnKeeping

Canonical: https://www.capterra.com.de/software/2421/easy-innkeeping

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> Tool für die Verwaltung unabhängiger Hotels. Gästeplanung, Kalender, Reservierungen, Buchhaltung und mehr.
> 
> Bewertung: **4.4/5** von 57 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet GraceSoft Easy InnKeeping?

Historische und unabhängige Unterkünfte. Ideal für B\&amp;Bs, Gasthöfe, Hostels, Hütten, Ferienhäuser und -wohnungen sowie Campingplätze.  Software mit vollem Funktionsumfang für das Management oder die Eigentumsverwaltung unabhängiger Betriebe.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.4/5** | 57 Nutzerbewertungen |
| Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: GraceSoft
- **Region**: Stafford, USA
- **Gegründet**: 1999

## Gewerblicher Kontext

- **Startpreis**: 69,00 $
- **Preismodell**:  (Kostenlose Version verfügbar) (Kostenlose Testversion)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Arabisch, Englisch, Französisch, Rumänisch, Spanisch
- **Verfügbare Länder**: Amerikanische Jungferninseln, Anguilla, Antigua und Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Britische Jungferninseln, Costa Rica, Curaçao, Dominica, Dominikanische Republik, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Indien und 18 weitere

## Funktionen

- Angebotsmanagement
- Anmerkungen zur Reservierung
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Buchhaltung
- CRM
- Dynamische Preise
- Ertragsmanagement
- GDS-/OTA-Integration
- Gasterlebnis-Management
- Gruppenreservierungen
- Gäste-Check-in/Check-out
- Haushaltungsmanagement
- Immobilien-Datenbank
- Immobilienverwaltung
- Instandhaltungsmanagement
- Kalenderverwaltung
- Kanalmanagement
- Kommunikationsmanagement
- Kontaktmanagement
- Kundenbetreuung
- Marketing-Automatisierung
- Mitarbeitermanagement
- Online-Buchung
- Online-Reservierungen
- Raten-Management
- Raum-Inventar
- Reservierung-Management
- Reservierungs-Management
- Reservierungsmanagement für Campingplätze
- Site Maps
- Third-Party Integrations
- Verkaufspunkt POS
- Zahlungsabwicklung

## Integrationen (10 insgesamt)

- Cashfree
- Channel Manager
- Google Analytics 360
- IdScan
- Online Booking Engine
- PayPal
- QuickBooks Online
- Shift4
- Stripe
- authorize.net

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Buchungssysteme](https://www.capterra.com.de/directory/20032/reservations/software)

## Ähnliche Kategorien

- [Buchungssysteme](https://www.capterra.com.de/directory/20032/reservations/software)
- [Software für Ferienwohnungen](https://www.capterra.com.de/directory/30616/vacation-rental/software)
- [Campingplatz Software](https://www.capterra.com.de/directory/31059/campground-management/software)
- [Channel Manager](https://www.capterra.com.de/directory/31615/hotel-channel-management/software)
- [Hotelsoftware](https://www.capterra.com.de/directory/20031/hospitality-property-management/software)

## Alternativen

1. [Hostaway](https://www.capterra.com.de/software/152433/hostaway) — 4.8/5 (1623 reviews)
2. [Guesty](https://www.capterra.com.de/software/159377/guesty) — 4.4/5 (485 reviews)
3. [rezStream](https://www.capterra.com.de/software/40773/rezstream-cloud-pms) — 4.7/5 (118 reviews)
4. [Breezeway](https://www.capterra.com.de/software/186514/breezeway) — 4.6/5 (196 reviews)
5. [WebRezPro](https://www.capterra.com.de/software/113348/webrezpro) — 4.6/5 (218 reviews)

## Nutzerbewertungen

### "This product is a great product and the ease of use is amazing." — 4.0/5

> **Sherika** | *6. Juni 2018* | Internet
> 
> **Vorteile**: The quality, customer service, and service providers. The company of this software cares for great customer service and support.
> 
> **Nachteile**: Nothing at all. I liked this software better than most that I have used the past. Customer service and support are an important aspect to me.

-----

### "A truly customizable PMS software with fantastic customer support from the GraceSoft team\!" — 4.0/5

> **Zac** | *6. März 2026* | Gastgewerbe | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: I liked the simplicity and ease of use with the system interface. It is easy to find where certain controls and functions are located. Having online booking capabilities is an amazing addition for our business, as we previously have been unable to do. Plus, the team is very accommodating of what our business needs are, and the team is quick to respond to any questions or roadblocks\!
> 
> **Nachteile**: As a company that is still growing, there were some aspects that still need to be updated and "modernized." For example, the capability of adding additional guest names directly to a reservation. As an all-inclusive resort that is very intentional with details, we want to know the names of all our guests. However, we've been informed that this is a capability that Easy Innkeeping is soon to roll out\!
> 
> The Gracesoft team and our onboarding with the Easy Innkeeping software have both been a pleasurable experience\! The system has great value for what you pay for (property management, CRM, and email management all in one), and the team has been so responsive to all of our business's questions and needs.

-----

### "Great hospitality POS" — 5.0/5

> **Shelli** | *3. September 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: I have been a customer since 2010 . Easy to use and train, support is great .meets all my needs for hospitality.
> 
> **Nachteile**: They don’t have pricing for smaller units as I have down sized my rentals and still paying for having more units.
> 
> They have been great and so happy to see that \[sensitive content hidden\] has returned… he has always been my go to\! Have had very minimal issues in all these years.

-----

### "As a standalone it's pretty good BUT if you connect to Expedia, beware\!" — 3.0/5

> **Conrad** | *1. Oktober 2015*
> 
> I've been on this for about 5 months now and it was a toss up between WebRezPro, and I'm wondering if I should have gone with the latter.  Neither company could convert my data from Rezovation besides the customer table, so I lost a decade of history.  I went with Easy Innkeeping because they had the ability to set up a different child/adult extra person rate.  It's amazing how many software packages don't.  The Easy Innkeeping refresh rate is annoyingly slow, I just expect it to be less than a second.  I also don't like that they maintain their own hardware, I would rather they put it on Amazon or Google's server farm, like Clock PMS.  They don't charge for bookings over their own system, but $3 for reservations which come through Expedia.   The main problem is that data doesn't come over right.  The entire amount shows up in the daily rate, no tax or other items, so I have to re-enter it.  And I've asked numerous times.  And, get this, if you want to set up a minimum stay on weekends, you have to create a separate seasonal rate for every weekend\!  if you have a Bnb like me, this is not the software you want.  They were able to update it via a script on the back end, but it's such an easy thing to code for since they already have a way to apply a rate to the days of the week, it should be just a matter of checking off a box where you want to apply the minimum nights.  Tech support is mostly by chat, their little window will pop up saying 'approximate wait time is one minute'....I've gotten that message and waited 20 minutes without result.&#13;&#10;They are constantly improving the software, and uptime has been very good.  They run on top of some other software so that when an employee logs in, their password displays in the open in the URL for a second or two.  WTF, you may ask?  Well, yes, so if you're worried about your employees hacking into another person's account, this software isn't for you either.&#13;&#10;Oh, I paid a year in advance, and for 2 months haven't had time to verify the expedia bookings were correct, so they cut off my access to the software even though I paid for a year, over a $30 past due bill.  And they cut it off at night, when they don't have anyone available to take a payment.   So yeah, I'm going to start looking around.

-----

### "Long-time Customer" — 5.0/5

> **Karla** | *11. Mai 2026* | Hochschulbildung | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: We have been using Easy InnKeeping since 2000, when it was a desktop version\! They have prompt and good customer support. It is quite intuitive and easy to learn.
> 
> **Nachteile**: Being a non-traditional property, many features that have been added to make Easy InnKeeping better we do not need. The increased cost to support these features that we don't use began to threaten our ability to continue using it. GraceSoft was kind to work with us to still afford the service.
> 
> For more than 20 years we have been using Easy InnKeeping and have been happy with the product and the customer support. Even through format changes and updates, the learning curve has been easy enough and the program supports our property's needs.

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Weiter: [Nächste Seite](https://www.capterra.com.de/software/2421/easy-innkeeping?page=2)

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