Infor Sales & Catering

Infor Sales & Catering

von Infor

Wer verwendet Infor Sales & Catering?

Gastgewerbeprofis jeder Größe. Im Einstiegspreis sind Ausgangsdatenanpassung und eine Online-Schulungseinheit enthalten.

Was ist Infor Sales & Catering?

Infor Sales and Catering ist auf integrierte Softwareanwendungen für das Gastgewerbe spezialisiert, einschließlich Vertrieb, Catering, Veranstaltungs- und Flächenmanagement sowie Reservierungen. Infor unterstützt seine Kundschaft seit mehr als 20 Jahren dabei, ihren Umsatz und ihre Effizienz zu steigern, Kosten zu senken und ihren Service zu verbessern. Über 20.000 Nutzer in der Hotel-, Restaurant-, Club- und Catering-Branche sowie Unterhaltungszentren, Stadien, Weingüter und Kongresszentren haben sich bereits für die webbasierte Version, ReServe Cloud, entschieden.

Infor Sales & Catering – Details

Infor

https://www.infor.com/products/sales-catering

Gegründet 1996

Infor Sales & Catering – Kostenübersicht

Infor Sales & Catering bietet keine Gratisversion und keine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Infor Sales & Catering Funktionen

Catering Software
Abrechnung & Rechnungsstellung
Angebotsmanagement
Auftragsmanagement
Bankett-Management
Bedienungspersonal-Management
Facility-Management
Inventarverwaltung
Kalenderverwaltung
Kalkulation
Kundendatenbank
Küchen- / Menü-Management
Reservierungs-Management
Rezept-Management
Veranstaltungsmanagement
Vertragsmanagement
Abrechnung & Rechnungsstellung
Besuchermanagement
Inventarverwaltung
Marketing-Management
Mitglieder-Portal
Mitgliedschaft-Management
Mobiler Zugriff
Online-Buchungen
Team-Management
Veranstaltungsmanagement
Verfolgen der Teilnahme
Verkaufspunkt POS
Website-Management
Zahlungsabwicklung
Bestätigung / Erinnerungen
Marketing-Management
Online-Anmeldung
Online-Zahlungen
Promotion in sozialen Medien
Rabatt-/ Gutscheinmanagement
Teilnehmer-Management
Veranstaltungskalender
Wartelisten-Management
Website-Management
Abzeichen-Management
Aussteller- / Lieferanten-Management
Block-Management der Räumlichkeiten
Budgetierung
Freiwilligen-Management
Gamification
Hochzeiten / Feiern
Kartenverkauf
Konferenzen/Tagungen
Promotion in sozialen Medien
Sponsoren-Management
Umfragen & Feedback
Abrechnung & Rechnungsstellung
Berichterstattung / Analyse
Integrierte Buchführung
Inventarverwaltung
Küchenmanagement
Menüverwaltung
Mitarbeitermanagement
Reservierung-Management
Tabellenverwaltung
Verkaufspunkt POS
Wartelisten-Management
Abrechnung & Rechnungsstellung
Food & Beverage-Management
Kundenmanagement
Mehrere Standorte
Mitarbeiter-Management
Reservierung-Management
Ressourcenmanagement
Teilnehmer-Management
Veranstaltungsmanagement
Vertragsmanagement
Vertriebsmanagement
Abrechnung & Rechnungsstellung
Auftragsmanagement
Fass-Management
Inventarverwaltung
Keller-Management
Produktion-Nachverfolgung
Verkaufspunkt POS
Weingut-Management
Weinklub-Management

Infor Sales & Catering – Nutzerbewertungen

Zeigt 5 von 66 Nutzerbewertungen

Gesamt
4,7/5
Benutzerfreundlichkeit
4,3/5
Kundenservice
4,9/5
Funktionen
4,5/5
Preis-Leistungs-Verhältnis
4,6/5
Sarah S.
Events Sales Director at Riverwalk Golf Club
Unternehmensberatung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.8.2018

"Making my Life easier!"

Kommentare: I have been a huge advocate of reserve since I learned how to utilize it. It truly makes work easier and more organized!

Vorteile: Reserve puts everything in one place and makes life easy. It saves time in my busy schedule and keeps me organized. The email template and ability to look back on emails it helps me so much!

Nachteile: For our business, reserve doesn't fit to golf tournament needs quite as well as I think it could. It would also be great if we could have a floor plan section of the program. Implementing the menus to fit to BEOs takes a lot of time some times but is also very worth it once done correctly!

Antwort des Softwareanbieters

von ReServe Interactive an 15.8.2018

Hello Sarah! Thank you so much for taking the time to share your comments about ReServe. We are delighted to know our software is making your life easier, and will work to continue to provide enhancements in future releases. Regarding floor plans, let us know if you want to learn more about our interface with a room diagramming solution to address your needs. And do reach out if you need any other assistance. Looking forward to a long-time partnershp with Touchstone Golf!

  • Quelle des Nutzers 
  • Bewertet am 10.8.2018
Joseph A.
Director, Hospitality & Event Sales
Gastgewerbe, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 8.9.2016

"Woodbine Entertainment Group Reserve Interactive "

Kommentare: Our experience with sourcing, negotiating and implementing Reserve at our venues has been extremely positive at every level of the project. In October 2015, we decided that we needed to update our existing systems. Through our review and initial planning process we invited 4 companies to bid on our RFP. Of the four we invited, three submitted quotes which ranged by thousands of dollars. Reserve was priced in middle of the three slightly higher than lowest quote based on our initial ask but once we worked through our wants the final cost was substantially higher then we initially anticipated. Reserve was very understanding of our budgetary constraints in the initial year of our project and worked with us on a multi-year agreement that worked for both organizations. Throughout the demo and review phase of our process, Account Specialist Suzanne was very accommodating in making our times work for us, which included a very early west coast morning to accommodate an east coast group. Suzanne was very informative on the system capabilities and when she didn't have answers to the many of our questions, she would always engage the appropriate people who could provide the required answers. Suzanne remained in the loop from the initial call right through the implantation phase at which time Melanie and the implementation team took over. The implementation team at Reserve were equally as accommodating and very helpful in leading and assisting us with getting all three properties and eight sites ready for use. Their knowledge of the system allowed for us to change some of our own processes in order to maximize the software's power and efficiencies. Their process included weekly calls to keep the project on track and address any ongoing challenges and concerns. During the initial weeks Melanie's team was very helpful in finding work-a-rounds for some of our accounting and tracking processes. Since going live with our first property (3 months), Reserve has had 2 system updates, including some improvements we requested for our operational needs. They have been very receptive to adding additional system change requests for future development, which is very encouraging and reinforces the decision to go with Reserve.

Vorteile: - Having our Reservations, Event and Club Membership all in one system
- Bread crumb feature
- Great search functionality
- Copy features VERY helpful & easy to use
- Access from any internet connection on any device (phone access not a great experience but in a pinch great for quick info)
- Extremely easy to use
- Licensing model allows us to provide access to unlimited people within the organization
- Event & Membership Leads module allows for review of sales teams efforts and performance
- User rights functionality allows to set a number of user restrictions for different categories
- Reporting Module very easy to use for creating reports
- Great Customer Service & learning documents
- Ability to set up View List with in the different Modules for quick access to information
- Ability to email from within the system & auto-saving communication

Nachteile: - Report Module does not provide an option to access all report fields, currently fields available are based on type of report looking to create
- Unable to quickly view asset inventory of rooms
- Reservation Module cannot report on custom fields
- Unable to inventory items in Reservation Module
- E-signature limited in functionality, no counter signing option
- E-signature requires sending in two separate emails
- Limited billing functionality in Membership Module
- Cannot create a regular event spanning multiple sites (operations gets confused using both Event Documents & Master Event Documents
- Unable to print View Lists

Antwort des Softwareanbieters

von ReServe Interactive an 23.9.2016

Hello Joseph,
Thank you for taking the time to provide such a thoughtful review of your experience with ReServe. We are very pleased to hear that you and your team have been satisfied with our service and responsiveness, as we want every customer to recognize our loyalty to them.
To that end, please know that we have reviewed your suggestions for improvement, and have already begun work on a few enhancements to better support your needs.
Looking forward to our continued partnership.

Sincerely,
The ReServe Team

  • Quelle des Nutzers 
  • Bewertet am 8.9.2016
Verifizierter Rezensent
Catering Director
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 14.11.2017

"Useful but not user-friendly"

Kommentare: The ability to have everything on one site helped a lot. The communication between client and venue is also streamlined and simplified.

Vorteile: It is really useful and has great features. The design of the documents (event orders, contracts, etc) is customizable and nice looking.

Nachteile: It is a hard software to learn and not as user-friendly as one would think. The design of the software is dated.

Antwort des Softwareanbieters

von ReServe Interactive an 18.1.2018

Dear Reviewer,
Its regrettable that you find the software difficult to use. We are here to help. However, it is difficult to provide assistance when you choose to remain anonymous. Our chat function is always open as is our toll free support line 888-433-4725.
Kind Regards,
Mike Edmeyer, VP Sales

  • Quelle des Nutzers 
  • Bewertet am 14.11.2017
Tamara P.
Sales & Catering Manager
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 17.8.2016

"Great Software!"

Kommentare: Reserve Interactive is overall a really really good software. I find it quite easy to navigate. It has so many great features and after using it for a few months, I can't think of any that I would add. It has everything that I need. Their help desk and developing department have been amazing! It just seems that they really listen and care about their clients and software. I would highly recommend this software! Good job Reserve!

Vorteile: Let's start with help desk. They are excellent! Another major thing: Reserve Interactive listens to their clients and develops and upgrades their software accordingly. How awesome is that! Not every software company does that and I'm speaking from experience. There are a lot of features in this software that I really like such as; Love the way contracts, banquet event orders etc. look. Extremely nicely laid out, easy to read and very professional looking. I actually had clients comment on it. I love love love the "internal note" feature! Batch emailing feature is coming soon and I am super excited about that. Etc., etc.

Nachteile: I don't find ReserveU easy to navigate. I would love to see the "search bar " and just be able to type in what i need instead of going through the whole list. It's cumbersome and takes time, which most of us don't have. That's why I just chat with help desk instead :) Design of the home page and event page is something I'm still getting used to. I find it a bit messy for the lack of the better word, or just not very clear.

Antwort des Softwareanbieters

von ReServe Interactive an 2.9.2016

Dear Tamara,
Thank you for sharing your thoughts about ReServe. Providing a high quality product and superior service are two of our core values, so we are pleased we are hitting the mark with you.
Since most of our product enhancements primarily come from customer feedback, be sure to keep offering us your suggestions!

Kindest Regards,
ReServe Sales

  • Quelle des Nutzers 
  • Bewertet am 17.8.2016
Michael D.
Director of IT
Essen & Trinken, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 3.8.2016

"Event Management & Online Reservation Powerhouse"

Kommentare: When redesigning our mobile-optimized user friendly website, I wanted to include something unheard of by other lifestyle driven bowling centers Online Reservations! I wanted our guests to be able to go to tavernbowl.com, book one of our premiere lanes and be instantly confirmed without the need for human interaction. Sounds easy, right? Sure, but try finding a platform which integrates with your event management system to prevent double bookings, and does both equally well. The struggle is real. Enter ReServe Cloud the solution to that problem.

Vorteile: In using our previous event management platform, we processed events extremely well. I didn't want to lose the momentum that we had built in switching over to a new platform, just to add extra features. However, ReServe Cloud not only met but exceeded our expectations. We now process events quicker in a more user friendly environment then our previous platform. Not to mention enhanced features such as digital signature of contracts, deposit e-payment processing, web based event leads.

Nachteile: When moving from one platform to another there are many hurdles and obstacles a business faces such as loss of (previous event) data. However, the biggest hurdle is rallying the troops and getting your own team to see the vision and the reason for the change. The biggest obstacle, no matter how many demos watched, is not knowing exactly how ReServe Cloud will work when all the hard set-up work is complete. However, I can assure you it's well worth it.

Antwort des Softwareanbieters

von ReServe Interactive an 26.8.2016

Hello Michael,
We are so grateful for your kind words but more importantly, we are thrilled you and your team are finding success with the ReServe system. It has been a pleasure to work with you all at Tavern+Bowl, and we look forward to a long partnership!

Continued Success!
Team ReServe

  • Quelle des Nutzers 
  • Bewertet am 3.8.2016