iCare

Fantastic Upgrade from our old program

Kommentare: I have been a school administrator for over 15 years and iCare is the software I have always dreamed of having. Automated features, parent engagement and lightening speed. I used to wait on hold forever to reach someone, not iCare, they are so wonderfully tech savvy! Messaging, screen sharing, phone or email- I have all the support/access I need. Thank you iCare!!

Vorteile:

I love that it is cloud based and interactive with our parents and staff. We have only scratched the surface of what iCare can do and already it is lightyears ahead of anything else we found.

Nachteile:

There is nothing about this software that I don't like-it loads fast, the tools are easy to use and I can access it from anywhere. If we come across something that needs to be tweaked to work better for our program, the response from iCare is great.

Wouldn't want to go without it !!!

Kommentare: As the owners of a 7 day a week center with over 500 children, my wife and me decided to search for a better way to run our business. We brought ICare online in November of 2007 and it literally changed the way we do business. We were using a DOS program and had to enter weekly and daily charges in manually. For years, we did all attendance and food program for the children manually as well. Staff attendance was done with punch cards that required us to calculate hours before issuing checks.
Now that we use ICare, we can quickly and easily run the reports we need and tuition is billed automatically. Overtime is calculated during the day ending process every night. Staff times are calculated and the report makes payroll a breeze. Reimbursement for childcare and food through state programs are easily justified since ICare organizes the information for you in simple reports.
Over the years, I have requested tweaks and upgrades to the software and have been very pleased with the response/results I get. Because of ICare, we are able to keep payroll to a minimum and track everything that needs tracking with amazing ease. I would recommend ICare to any one in the market to simplify and streamline their business with software.

Using iCare due to regulation Mandate

Kommentare: We started using the program because the state of Washington mandated electronic attendance taking, it does a fair job of doing this, but the tech for our center does a lot of hand holding and support to make our usage viable.

Vorteile:

I have been the tech business for 40 years, and iCare Customer Service response has been the best I have used for a technology company. iCare was willing and did make requested updates, and they did so ina timely manner.

Nachteile:

The program is not intuitive for: parts of adding a student; locating some settings; and graduating students to new class/program.

First Year User Of iCare (migrated from CCM)

Vorteile:

Customer Service, without a doubt far exceed the 3 other Childcare Management softwares I've dealt with.

Nachteile:

It is more an adaptation than a dislike. CCM was just already in place with all our needs for at least 10 years so it is taking time to match our habits to iCare's structure. The good news is that iCare is meant to be customizable and is highly adaptable to individual needs.

Does it all!

Kommentare: We needed a software that would run not only our weekly tuition and attendance, but also work like a cash register for drop in parents who needed to leave deposits, be billed and make payments at pick-up. Icare does everything we need it to. Bills children automatically that use more time or days than they are scheduled to. It also runs our Child Care Food Program and calculates all the meals that the children have had, and produces our monthly reports that we use to bill the state for. The customer service is always quick to respond to any issues or questions we might have, and I would highly recommend this product to anyone in the child care industry no matter the size or hours of service provided.