Procare Software
von Procare Software
Wer verwendet Procare Software?
Procare bedient kinderorientierte Unternehmen und Fachleute, die eine umfassende Lösung benötigen, um Effizienz und Servicequalität bei der Verwaltung ihrer Zentren zu gewährleisten.
Was ist Procare Software?
Das All-in-one-System von Procare Software unterstützt mehr als 30.000 kinderorientierte Unternehmen und ist die EINZIGE umfassende Lösung für das Management von Kinderbetreuung, die mit dir wächst. Das modulare Format rationalisiert die Daten von Kindern und Familien in Kindertagesstätten, Kindergärten, außerschulischen Programmen, Schulbezirken und Kinderaktivitätszentren. Procare vereinfacht mit den exklusiven integrierten Diensten von Tuition Express, KidReports und Procare Cloud das Einziehen von Gebühren, die Verwaltung von Unterrichtsräumen, die Kommunikation mit den Eltern sowie den Datenzugriff.
Procare Software – Details
Procare Software
http://www.procaresoftware.com
Gegründet 1992
Procare Software – Preisübersicht
Procare Software bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Procare Software findest du unten.
Kostenlose Version
Nein
Gratis Testen
Ja
Einsatz
Cloud, SaaS, Web
Installiert - Windows
Mobile - iOS Native
Mobile - Android Native
Training
Live Online
Webinare
Dokumentation
Kundenbetreuung
Support während der Geschäftszeiten
Online
Procare Software Funktionen
Beliebte Produkte
Procare Software – Nutzerbewertungen
Zeigt 5 von 1.205 Nutzerbewertungen
Marlene R.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 23.7.2019
"Great Software for Child Care Centers"
Kommentare: We love this program. It provides us with one place to quickly find out so much information. Log-in and see total enrollment, enrollment by classes or ages. Tracks child information without searching through files or looking in multiple places. Tracks employee attendance and any other info you might want to add like: Date of Hire, schedules, vacation time accrued or used, etc. Many things a pre-programed, but you can personalize it yourself or request assistance from a fantastic customer service person. This makes my job so much easier, especially with continual changes to State Day Care Licensing regulations. You do have to enter each child's information when they enroll, but once and it's done. Can update any information with only a few clicks and everyone that you assign a role can see everything.
Vorteile: Simplicity of use. Saves paperwork. Can be used to create reports. Easily see everyone who is still in the building (children and staff members). Records many different types of information (attendance, immunizations, medicals, state required paperwork, Food Program info for the USDA CACFP, tuition fees, and other misc info.) You can program it to add user specific information such as allergies, restricted pick-up, authorized individuals for pick-up, etc. We even have a door unit that stores fingerprints of authorized individuals for pick-up and then allows the door to unlock for entry.
Nachteile: W e have had to replace the door unit after someone cracked the screen and someone just chipped the fingerprint reader which may need replaced (it is still working). This is the result of individual user misuse though and not an actual flaw of the program or hardware. There is an annual update fee, but it is well worth the cost for the time and paperwork it saves.
- Quelle des Nutzers
- Bewertet am 23.7.2019
Kelly O.
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Gesamtbewertung4/5
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Benutzerfreundlichkeit4/5
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Eigenschaften & Funktionalitäten4/5
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Kundenbetreuung4/5
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Preis-Leistungs-Verhältnis4/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 24.3.2020
"We love Procare!"
Kommentare: Overall I have a great experience! We have a large center with kids infant up to 13 years. We also are unique in that we use it for our swimming programs too. These range from 2 years old up to adults and the customer support to help us set this up was fantastic!
Vorteile: Procare does a lot for our center! We also love how there are additional features you can add on. It is great for tracking families, payments, and even adding activities. Overall we have had good experiences with the customer support. We also love the cloud so we can access this anywhere! The customer support is usually great as well. The people are willing to help and teach you learn more about Procare's capabilities!
Nachteile: Procare does a lot but some of the features are a bit updated. The texting feature isn't great. It still uses phone emails to send these and we always have problems with it working correctly. The emails are also not great. It can't be customized, images can not be added unless it is an attachment and it can only come from one email administrator unless your company uses Outlook. I also feel like the customer support overall is great but sometimes, I get someone who doesn't seem to know what he is talking about. After a long wait, this can be very frustrating.
- Quelle des Nutzers
- Bewertet am 24.3.2020
Tonnya B.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten4/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 6.2.2020
"Quick and Easy!"
Kommentare: I can't tell you how much easier my job is now that we have Procare and Tuition Express! We are able to run our school more efficiently and professionally. I can't believe we operated so long without it!
Vorteile: This software makes it super easy to email groups of parents. Whether I'm sending a message to the entire school or just one class, customization of my email groups is quick and simple. I can also look up features about specific families within seconds, making my response time to questions extremely fast. I also love the billing features in Tuition Express. I can now post billing with just a few clicks on my keyboard and collect payments with ease. I am promptly alerted when there is a decline and the account is automatically updated, which ensures the accuracy of accounts.
Nachteile: If there is a con to this software, it would be that when I am emailing a statement to an individual family, I have to copy the email before I click the choice to send a statement. It does not autofill the email address for that family. That's a pretty minor complaint for a really great system!
- Quelle des Nutzers
- Bewertet am 6.2.2020
Sherrie D.
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Gesamtbewertung1/5
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Benutzerfreundlichkeit1/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung1/5
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Preis-Leistungs-Verhältnis3/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 17.1.2020
"Unfortunate investment of time and money"
Kommentare: Overall I think the core and idea of procare is beneficial but ONLY if it works. Can't use a product if it is continually locking up.
Vorteile: This has a great foundation of ideas. Student check in/out, Employee check in/out, billings, time tracking, payroll, general ledger. Truly an all in one for a small preschool. Too good to be true for sure!
Nachteile: The cloud base software clearly has issues they can not fix. Our check in computers are constantly locking up since the last update in November 2019. After using the same computers and hardware for 5.5 months they ran an update and now problems. We manually key in employees and students often which is time consuming because the computers are locked up at the time parents are picking up or dropping off. Tech support is NONRESPONSIVE to emails and hold times are on average of 35-45 minutes when calling tech support. They said today it is because they are "swamped". That speaks volumes, that means their product ISN'T working. They have been "working on patches to fix this" but in the mean time they have used the excuse it was because I wasn't hard wired to the internet. After the expense of hiring someone to run the wire and hardwire all of the computers they still are locking up. Now Procare support wants me to replace the router because it maybe causing problems. Cutting my losses at this point. A lot of time invested in a software that locks up frequently through out the day. Training is horrible and much of my experience has been self guided. They do have an extensive online resource which is very helpful but yet time consuming as you navigate which article you really need. When training is scheduled it has been late and limited to one function of the software. When asking about other functions you are directed to schedule training for that specifically.
Antwort des Softwareanbieters
von Procare Software an 21.1.2020
Sherrie - We're very sorry to hear about on-going issues with the check-in system at your preschool. This appears to be a unique situation and we will work with you individually to resolve it. It's true that January is typically the busiest month for technical support; it can be easier to reach us later in the day (after 2:00 p.m. Pacific) or to email a request to tech@procaresoftware.com. As to training, we are happy to get you whatever help you may need. We will reach out soon to see how we can help.
- Quelle des Nutzers
- Bewertet am 17.1.2020
Jackie A.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 26.3.2020
"Procare made us look tech-relavent"
Kommentare: The customer care is awesome #1 they have a really accessible online training you can link to right from the screen giving you problems. #2 You can call without shame and they will guide you through.
Vorteile: I can access my center from any PC (we have the cloud version). It coordinates seamlessly with our credit card POS (we have the Attendance Module with check in/out kiosk). It secures the entrance to our facility (we have the keyless entry system).
Nachteile: I wish there was a way to give families alerts or messages at check in. Our old paper way was easier to put important information IN THEIR WAY. Also, I wish it would alert us if a check in/out was being attempted and not completed.
- Quelle des Nutzers
- Bewertet am 26.3.2020
