Dentrix

Vorteile: This software is the original. We actually started with this software back in the terminal days before windows networks were popular. Over the years, I can say that this software has it all. They have more functionality than any other software I have ever seen. I have made my dental office more and more efficient simply by learning how to use the software and its different parts. PLUS, they have an online forum where you can make suggestions and vote on others' suggestions. Then they take the suggestions with the highest number of votes, and they build that functionality into the software. So it is a software that has been built on the backs of its users.

Nachteile: There is not a lot of things that I would say are bad with the software. One thing is that there is SO much functionality that it can be overwhelming. They also could have better "online" services that they call Eservices (text messages for patient reminders, etc.). Other than this, it is just vital to really get trained over and over again on the software as that is the key to its success.

Kommentare: I've used Dentrix more than any other system over the years. It's very easy to jump in and use. There are a few improvements that can be made to Dentrix to make it the optimal software system. This would be nice to see!

Vorteile: Dentrix is extremely user friendly and the most common dental software found in dental offices. The charting and notes are easy to use, along with the quick notes for standard notes that are repeated with procedures along with hot buttons for easy charting. The treatment planning is efficient in the charting with outlining priority. Scheduling is easy to use, clear and customizable for display. The drop box on the right to move appointments is handy and everyone can share the same drop box, even if you are logged in under different users.

Nachteile: There are too many windows that need to be opened, charting, xrays, documents center, patient information, schedule. Documents would be better served with the patient information to limit all of the windows you need open. When an electronic submission is sent to the insurance, a digital copy is not kept in Dentrix. This is very hard to work with as you need to scan in documents continuously and you can see the previous record of what was covered at the last visit. You can't send emails with an option of encrypting the documents with a password - for privacy legislation this would be amazing!

Kommentare: This functions as our command center for the office, it streamlines documentation, scheduling, collecting payment, confirming appointments, running reports, ect, There is not much that this program does not seem to be able to do.

Vorteile: The ease of scheduling, blocking in the schedule, access to patient records, the plethora of informative reports, the easy to use and fairly intuitive layout, customization, The ability to add and edit templates in chart module. I honestly could not imagine running the office without this program. I have had several employees say that they prefer Dentrix over any other practice management software they have used.

Nachteile: Sometimes the modules can lag (could be our system as well, but I have a feeling it is the program for the most part), the lack of quick update releases, the lack of adopting and implementing features that have been being asked, recommended, or outright begged for on the Dentrix My voice.

Kommentare: I really do like this program. The support has been fantastic and the developers LISTEN!

Vorteile: It handles almost everything we need to do in the office in one central management program.

Nachteile: The statements and ledgers are often confusing to our patients. I find myself having to put together spreadsheets to explain things. I also am disappointed that we can no longer change who a payment is applied to after we have closed the month. People make mistakes and once the month is closed you cannot fix patient balances without having to make a bunch of adjustments that are confusing to patients.

Vorteile: Encompasses everything needed to provide excellent dental care for patients. Although very good software to begin with, company is open to suggestions from users and will incorporate most popular suggestions in updates. Have been using for over 30 years.

Nachteile: Overall happy with software. Perhaps one con would be in regards to add-on features. For example, there is a credit card processing add-on that works along side Dentrix. A great feature that integrates with software but, at the time when we were using this feature, there was no choice in credit card processing company. In order to use it, all offices had to go with the same processor, regardless of the discount rates, etc. We were able to get a better rate with comparable service elsewhere, however, it doesn't integrate with the software. Not directly related to the base software program which is wonderful.