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Was ist PestPac?

PestPac von WorkWave ist DIE bewährte Komplettlösung für Schädlingsbekämpfungsunternehmen jeder Größe. Alles, was du brauchst, um dein Geschäft an einem Ort zu verwalten und auszubauen. Lass dir dabei helfen, Papierkram zu reduzieren, effizienter zu arbeiten, mehr Leads zu generieren, mehr Verkäufe zu tätigen und mehr Kunden zu halten. WorkWave ist das führende Technologieunternehmen der Branche mit Tausenden von Kunden und über 30 Jahren Erfahrung in der Entwicklung von Lösungen, die speziell für Schädlingsbekämpfungsunternehmen entwickelt wurden.

Wer verwendet PestPac?

Für kleine bis mittlere und große Schädlingsbekämpfungsunternehmen.

PestPac Software - 1
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PestPac Software - 3
PestPac Software - 4
PestPac Software - 5

Du bist nicht sicher, ob PestPac das Richtige ist? Mit einer beliebten Alternative vergleichen

PestPac

PestPac

3,9 (231)
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2
3,6 (231)
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VS.
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Preisoptionen
Funktionen
Integrationen
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Kundenservice
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über PestPac

Durchschnittliche Bewertung

Gesamt
3,9
Benutzerfreundlichkeit
3,6
Kundenservice
3,9
Funktionen
3,9
Preis-Leistungs-Verhältnis
3,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
47%
4
24%
3
11%
2
4%
1
14%
Richard
Richard
USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

PestPac - Great software for independent pest control owners/operators!

5,0 vor 6 Jahren

Vorteile:

I spend over 30 years in corporate management of the large, national pest control company before I left and bought 2 local pest companies. I can tell you PestPac is loaded with features that the larger companies would die to have! I went paperless 30 days after integrating all of my accounts into the system. Reduced the need for 1 office person/bookkeeper. Technicians love the app on their I-phone and can review the orders for the upcoming week/month. What I like best is the ability for techs to take pictures and embed in the work order to alert our customers what we have done for them during the service (removed a wasp nest, killed an ant mound, moved dog bowls, etc). Great overall software!

Nachteile:

It is not really easy to learn and the only way to learn is by trial and error. The initial trainer assigned to my account was not very knowledgeable - so after I complained they assigned the best of the best and she was AWESOME!

Laura
Office Manager in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Software for Pest Control Company!

4,0 vor 4 Jahren

Vorteile:

This software is fairly easy to use once you learn the basics. I really like that it's functions are customizable to meet the needs of the company using it. It's great for retaining customer information and keeping up with service history and future service needs.

Nachteile:

I've used a different software that had a better plan for mapping and scheduling, but lacked greatly in other areas. Adding better routing and mapping functionality is available, but adding it costs more. I don't know if adding it will do what I would like. It would be nice to see all customers with service due this month on the map at the same time. This would allow better customization of the routes each month.

Antwort von WorkWave

vor 4 Jahren

Hi Laura - Thank you for the review! We are so glad you are finding success with our software, and we really appreciate the valuable feedback.

Shannon
Marketing Coordinator in USA
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Modules on top of modules

2,0 vor 4 Jahren

Kommentare: My company has used PestPac since 1997 (before it was PestPac) though I've only used it for 3 and a half years. My entire experience as a PestPac user has been sorely dismal, dismaying, and disheartening. During this time we've had extensive issues with technician schedules missing stops (even refreshing the mobile app every day), customer communications randomly stopping, a serious lack of reports to determine top revenue-generating Bill-tos, and more. Due to the huge amount of data PestPac stores (and our data goes way back), Service Setups are often popluated with phantom arrival times and PestPac support seems unable to tell from where the data is coming and therefore can do nothing to fix it. The software is module-based, which means you pay extra for every little module, and modules don't always get along with the base platform and other modules without an extensive amount of setup work (and even then it's likely to go awry). Their support is very slow to repond to inquiries (like weeks), though if you need to add a license or inquire about adding on a module, sales gets back to you within the hour. At one point, we tried to use their Route Optimizer, only to find out 8 months into "onboarding" that our scheduling process won't even work with Route Ops. We were never able to even implement one day of Route Ops, but we were still charged for every month past our 3 months of onboarding time. It's unfortunate there is little else out there.

Vorteile:

I like that there is huge potential for an all-encompassing pest control business software including dispatch, route optimization, fleet tracking, technician reviews, CRM, email marketing, Executive Dashboard, etc.

Nachteile:

Pretty much everything, but mostly the fact that technician schedules are sometimes missing stops, and checkboxes associated with customer communications and reports are often unchecked randomly so customers suddenly stop receiving their Invoices and Inspection Reports.

Antwort von WorkWave

vor 4 Jahren

Hi Shannon - Thanks for the review, and we are sorry to hear about your frustrating experience with PestPac. We will be passing this feedback along to our product team!

Jennifer
Owner in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent Service Every Time

5,0 vor 4 Jahren

Kommentare: It powers our business. I am so grateful to have found Pest Pac back when we started in 2002. It has made all the difference in our ability to provide the best customer service experience possible. They are the best company I have every worked with in terms of professionalism, friendliness, reliability, and quality of product.

Vorteile:

It is easy to use and the customer. It is full of features and options which can make it complex at times, but this is a good thing and Customer Service is always available to help you learn and understand features as you are ready to use them or new ones become available.

Nachteile:

I honestly can't think of anything. Any issues are quickly resolved and they are consistently working on improvements and listen to customer feedback.

Antwort von WorkWave

vor 4 Jahren

Hi Jennifer - Thank you so much for the 5 star review! We are so glad to hear you are finding success with our software.

Ramon
Director of Operations in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

It is an okay service.

4,0 vor 4 Jahren

Kommentare: From a business stand point, it's tricky because not a lot of pest oriented programs provide this service, but the platform just feels very antiquated. There is plenty of room to grow, just would like to see it grow faster because in 7-8 years, it doesn't seem like much has changed. It's pretty much what I remember it to be.

Vorteile:

I like how I can set up a recurring service.

Nachteile:

That is product is not at all easy to customize, the level of difficulty it is to get it customized with support, and the ease of use. You are constantly clicking around and having to go back to the beginning if you can't find what you were looking for.

Antwort von WorkWave

vor 4 Jahren

Hi Ramon - Thank you for the review of PestPac. We are happy to hear that you like how you can set up recurring services but are sorry to hear about your frustrations involving ease of use. We will pass this valuable feedback to our product team!