WorkWave PestPac

Wer verwendet WorkWave PestPac?

Für kleine bis mittlere und große Schädlingsbekämpfungsunternehmen.

Was ist WorkWave PestPac?

PestPac von WorkWave ist DIE bewährte Komplettlösung für Schädlingsbekämpfungsunternehmen jeder Größe. Alles, was du brauchst, um dein Geschäft an einem Ort zu verwalten und auszubauen. Lass dir dabei helfen, Papierkram zu reduzieren, effizienter zu arbeiten, mehr Leads zu generieren, mehr Verkäufe zu tätigen und mehr Kunden zu halten. WorkWave ist das führende Technologieunternehmen der Branche mit Tausenden von Kunden und über 30 Jahren Erfahrung in der Entwicklung von Lösungen, die speziell für Schädlingsbekämpfungsunternehmen entwickelt wurden.

WorkWave PestPac – Details

WorkWave

http://www.WorkWave.com

Gegründet 1984

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WorkWave PestPac – Preisübersicht

WorkWave PestPac bietet keine Gratisversion und keine kostenlose Testversion.


Kostenlose Version

Nein

Gratis Testen

Nein

WorkWave PestPac – Bereitstellung und Support

Kundenbetreuung

  • Support während der Geschäftszeiten
  • Online

Einsatz

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

WorkWave PestPac Funktionen

  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Flottenmanagement
  • Immobilien-Layout
  • Kundendienst-Historie
  • Mobiler Zugriff
  • Pestizidengebrauch-Nachverfolgung
  • Routing
  • Schädlings-Aktivitäten-Nachverfolgung
  • Terminplanung
  • Versandmanagement

Siehe die vollständige Schädlingsbekämpfung Software Liste

WorkWave PestPac Alternativen

Mehr Alternativen zu WorkWave PestPac

WorkWave PestPac – Nutzerbewertungen

Alle Bewertungen lesen

Gesamtbewertung

4/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 3,7
Kundenservice 4
Funktionen 4
Preis-Leistungs-Verhältnis 3,9

Software bewerten

Teile deine Erfahrungen mit anderen Softwarekäufern.

Eine Bewertung schreiben
Richard L.
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Quelle: GetApp
  • Bewertet am 26.1.2018

"PestPac - Great software for independent pest control owners/operators!"

Vorteile: I spend over 30 years in corporate management of the large, national pest control company before I left and bought 2 local pest companies. I can tell you PestPac is loaded with features that the larger companies would die to have! I went paperless 30 days after integrating all of my accounts into the system. Reduced the need for 1 office person/bookkeeper. Technicians love the app on their I-phone and can review the orders for the upcoming week/month. What I like best is the ability for techs to take pictures and embed in the work order to alert our customers what we have done for them during the service (removed a wasp nest, killed an ant mound, moved dog bowls, etc). Great overall software!

Nachteile: It is not really easy to learn and the only way to learn is by trial and error. The initial trainer assigned to my account was not very knowledgeable - so after I complained they assigned the best of the best and she was AWESOME!

  • Herkunft der Bewertung 
  • Quelle: GetApp
  • Bewertet am 26.1.2018
Jennifer A.
Owner
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 26.11.2019

"Excellent Service Every Time"

Kommentare: It powers our business. I am so grateful to have found Pest Pac back when we started in 2002. It has made all the difference in our ability to provide the best customer service experience possible. They are the best company I have every worked with in terms of professionalism, friendliness, reliability, and quality of product.

Vorteile: It is easy to use and the customer. It is full of features and options which can make it complex at times, but this is a good thing and Customer Service is always available to help you learn and understand features as you are ready to use them or new ones become available.

Nachteile: I honestly can't think of anything. Any issues are quickly resolved and they are consistently working on improvements and listen to customer feedback.

Antwort des Softwareanbieters

von WorkWave an 23.12.2019

Hi Jennifer - Thank you so much for the 5 star review! We are so glad to hear you are finding success with our software.

  • Herkunft der Bewertung 
  • Bewertet am 26.11.2019
Jennifer S.
Office Manager
Verbraucherdienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    3 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Herkunft der Bewertung 
  • Bewertet am 1.3.2019

"PestPac - How we feel after using for 3 years..."

Kommentare: Personally I love PestPac. It's frustrating at times, but I feel that I know what the software can and can't do. For example, the Dashboard just doesn't work for us. I want to know how many cancels I have per month - true cancels - but the Dashboard will tell me how many deletes, how many deactivates, etc. I just want to know my losses - so I have to pull separate reports that I put in Excel to create my own accurate dashboard. I feel comfortable using PestPac and know what it's limitations are - and I know how to compensate for them - However, the inability to bill monthly is killing us. If this is not something that PestPac can fix quickly I'm afraid we will be looking at switching software.

Vorteile: I like that I can do everything from send out estimates/leads to see my customer calls pop up on my screen, to hitting three buttons to run renewals. I like that I can get almost any data I need. I like that the customer support teams is very helpful, knowledgeable and friendly. PestPac offers a single solution to run a pest control and lawn care business. I like the levels of permission as a manager that I can give to my staff. I LOVE the task feature and the call features. I love that lead management is integrated with the set up and I don't have to enter information twice. I love the service set-up report. I love the collections module and the way it helps me track customers that are over 120 days past due and is integrated directly with ARM.

Nachteile: The main reason we are even considering switching from PestPac is because I cannot bill on a subscription basis from the account. Meaning, if I set up 2 payment plans - because my customer has 2 different services with my company (ie. pest and lawn) that when on autobill it charges my customers twice. This is a nightmare!! We have lost customers because they don't understand why we can't give them one monthly price and bill them 1 time per month. I want PestPac to be able to look at the bill to account and allow me to set up a payment plan based on ALL their services - and then only charge the credit card once per month for ALL services. I've had to create a fake service called monthly billing to try and do just that- however this messes up ALl our numbers. It makes it look like we have way more revenue than we actually do. PestPac also has soooooo many different options that I never know exactly how to do something. It seems to take 50 steps to get something done. Reports never seems to give consistent data. I run a report for January numbers and it's different every time I run it. If you all would fix the bill to - it would be a no brainer and we would happily stay- even with the other set backs - but this is kind of a deal breaker for us.

  • Herkunft der Bewertung 
  • Bewertet am 1.3.2019
Laura W.
Office Manager
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    3 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Herkunft der Bewertung 
  • Bewertet am 14.11.2019

"Great Software for Pest Control Company!"

Vorteile: This software is fairly easy to use once you learn the basics. I really like that it's functions are customizable to meet the needs of the company using it. It's great for retaining customer information and keeping up with service history and future service needs.

Nachteile: I've used a different software that had a better plan for mapping and scheduling, but lacked greatly in other areas. Adding better routing and mapping functionality is available, but adding it costs more. I don't know if adding it will do what I would like. It would be nice to see all customers with service due this month on the map at the same time. This would allow better customization of the routes each month.

Antwort des Softwareanbieters

von WorkWave an 10.1.2020

Hi Laura - Thank you for the review! We are so glad you are finding success with our software, and we really appreciate the valuable feedback.

  • Herkunft der Bewertung 
  • Bewertet am 14.11.2019
Ramon T.
Director of Operations
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    3 /5
  • Kundenbetreuung
    3 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Herkunft der Bewertung 
  • Bewertet am 19.11.2019

"It is an okay service."

Kommentare: From a business stand point, it's tricky because not a lot of pest oriented programs provide this service, but the platform just feels very antiquated. There is plenty of room to grow, just would like to see it grow faster because in 7-8 years, it doesn't seem like much has changed. It's pretty much what I remember it to be.

Vorteile: I like how I can set up a recurring service.

Nachteile: That is product is not at all easy to customize, the level of difficulty it is to get it customized with support, and the ease of use. You are constantly clicking around and having to go back to the beginning if you can't find what you were looking for.

Antwort des Softwareanbieters

von WorkWave an 9.1.2020

Hi Ramon - Thank you for the review of PestPac. We are happy to hear that you like how you can set up recurring services but are sorry to hear about your frustrations involving ease of use. We will pass this valuable feedback to our product team!

  • Herkunft der Bewertung 
  • Bewertet am 19.11.2019