Was ist CrunchTime?
CrunchTime is the leading restaurant management platform for multi-unit operators. For over 25 years, CrunchTime has enabled restaurant chains of all sizes to make timely, fact-based decisions to reduce food costs, drive labor efficiencies, develop talent, and better manage the quality and consistency of their foodservice operations.
Wer verwendet CrunchTime?
Best for multi-unit restaurant brands operating more than 10 locations. Manage inventory, labor, scheduling, partner and vendor integration, online training, and much more.
Wo kann CrunchTime bereitgestellt werden?
Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- CrunchTime! Information Systems
- 1995 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Sprachen
Englisch
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Über den Anbieter
- CrunchTime! Information Systems
- 1995 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Sprachen
Englisch
CrunchTime – Videos und Bilder
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CrunchTime Funktionen
Alternativen für CrunchTime
Bewertungen über CrunchTime
Ramon
Crunchtime your restaurant back of house experts
Kommentare: We have been using Crunchtime for a very long time, I would say around 8 years. It has always worked well and our experience has been exceptional. We purchased another company some time ago which used a product from the competition and we decided to try it out for a while and then decide if we would migrate away from Crunchtime or migrate the new additions to Crunchtime. After discussing with the users it was an easy decision to migrate the new restaurants over since Crunchtime's features set is much more complete than that of the other system that we tried.
Vorteile:
1. Cloud based software as a service 2. More features than the competition 3. Easy to integrate with different systems 4. Willing to adapt to business needs 5. Will take good ideas or suggestions from clients and upgrade system adding benefit to all customers
Nachteile:
1. Some processes were easier to execute on the fat client that has been discontinued 2. They did not have native integration with some POS until last year. But they did provide us a third party that helped with that and we used them in the mean time.
Sara
In Betracht gezogene Alternativen:
Inventory Management
Kommentare: Would recommend Crunchtime to anyone looking to solve for cost of goods and labor. There are a great deal of reports and functions in this database that help your teams from restaurant level to C-level make better business decisions. The customer service team is quick and helpful which makes resolving any issues that may arise less stressful.
Vorteile:
Accurate and reliable food and beverage costs. Reporting abilities from micro and macro levels. Consistency
Nachteile:
Learning curve with new users can cause issues with ease of use.
Mitch
Crunchtime has been a helpful tool for us to manage multiple different areas of our business.
Kommentare: Our overall experience has been very positive. The service team met with us before we started in order to walk us through the most-used parts of the system and also to answer any questions we had. We were very impressed with them and appreciated this dedicated time to onboarding the software. We have been able to do everything we have needed to and have been very satisfied with the product.
Vorteile:
I have appreciated the user-friendliness of the software. You are able to edit where needed and in a way that makes sense for accountants on the back-end and for front-end users in our restaurant. I also appreciate that the system is very robust and allows you to view and perform a wide variety of functions.
Nachteile:
You do have to log in to a different site in order to edit the global settings for your company than you do when doing most other functions. It would be ideal if you could be in one place to do everything you needed to for your company.
Thomas
Still working out bugs
Kommentare: Although their support team struggled, they were courteous and understanding in regards to wanting to help.
Vorteile:
It works when data is entered absolutely correct. The finite details of statistics and projections are a little out there.
Nachteile:
Customer support, at least half the time seemed to be learning their own product when I called in. Most of my questions or concerns required a call back by their team.
Gary
Greatest Inventory System
Kommentare: I have had nothing but good experiences with CrunchTime. Their support is the best I have dealt with compared to any other software I have used (especially than any of the multitude of POS support teams I have dealt with).
Vorteile:
The best part about this software is how highly customizable it is in order to meet our business needs. The purchasing controls and the way that it highlights reconciling issues to help prevent mistakes is great. Also, all the tools that are available to help you troubleshoot your inventory variances are amazing. Finally, their embedded help is hands down the best I have seen. It does not just send you to some message board where maybe you find the information you are looking for but brings you right to the pages that correspond with where you are in the app at the time.
Nachteile:
It is very unforgiving, in some areas. The inability to edit commissary orders after they have been reconciled, even though you can do that with vendor orders can be difficult if your business uses commissaries to supply their locations. Also, the need to create multiple recipes to deal with mods or togo vs dine in can create a lot of extra work vs having some functionality where maybe there are flags that designate what should be in a recipe would make it much easier.
